Acme Revival sues Blackmagic Design, alleging it broke the law by refusing to provide repair parts
Complaint alleges Blackmagic Design violated Colorado law by refusing repeated demands to provide Acme Revival with parts, manuals, software, firmware, and tools needed to repair its cameras, broadcast equipment, and other electronic devices.
Denver, CO— Denver-based Acme Revival has filed a lawsuit against Blackmagic Design, Inc., alleging that Blackmagic violated Colorado’s Consumer Repair Bill of Rights Act and the Colorado Consumer Protection Act by refusing to provide materials needed for independent repair.
The complaint was filed on July 30, 2026, in the District Court for the City and County of Denver. It concerns Blackmagic-branded digital cinema cameras, live-production switchers, video capture and playback devices, broadcast monitors, control panels, audio equipment, and related digital electronic equipment.
According to the complaint, Acme Revival received at least twenty-seven repair requests for Blackmagic devices during 2026, in addition to other requests received previously. The reported problems have included power failures, damaged or nonfunctional image sensors, displays, camera mounts, video-processing modules, audio interfaces, cooling systems, housings, ports, connectors, control panels, and circuit boards, as well as software and firmware faults and other defects requiring replacement parts or technical repair materials.
Acme Revival alleges that it has been unable to complete certain repairs because Blackmagic failed or refused to provide the necessary repair materials.
Those materials allegedly include repair and service manuals, schematics, diagrams, parts, components, assemblies, diagnostic procedures, embedded software, firmware, firmware-recovery and calibration procedures, and specialized tools.
The complaint states that Acme Revival requested or attempted to obtain those materials through Blackmagic’s public support channels and other available channels. According to the complaint, Blackmagic represented in substance that it does not sell individual replacement parts or provide customers with schematics, internal software, or related repair resources, and that devices requiring repair must instead be sent to Blackmagic for physical inspection by its technicians.
Acme Revival further alleges that it sent written demands identifying itself as a Colorado independent repair provider and requesting access to repair materials on fair and reasonable terms. The complaint alleges that Blackmagic did not provide the requested materials, establish a compliant repair-access process, identify a contractor or other channel through which required parts could be obtained, or offer fair and reasonable terms for obtaining them.
Colorado’s Consumer Repair Bill of Rights Act requires manufacturers of covered digital electronic equipment to make certain repair documentation, parts, embedded software, firmware, and tools available to owners and independent repair providers on fair and reasonable terms. The complaint alleges that Blackmagic’s failure to comply with those requirements constitutes a deceptive trade practice under the Colorado Consumer Protection Act.
Acme Revival also alleges that Blackmagic’s refusal limits independent repair options and may leave device owners dependent on manufacturer-controlled support or replacement, whole-unit replacement, higher repair costs, unnecessary delays, or disposal of devices that might otherwise be repairable.
According to the complaint, Blackmagic’s alleged refusal is not an isolated private dispute but reflects a general policy or practice of withholding repair materials from independent repair providers. Acme Revival contends that the alleged practice restricts competition in the repair market and affects device owners, independent repair providers, and actual or potential consumers of Blackmagic devices and repair services.
The complaint alleges that Blackmagic’s continued refusal after receiving notice was knowing, willful, intentional, and undertaken in bad faith. Acme Revival claims that it has suffered lost repair revenue and profits, wasted diagnostic and intake time, harm to customer relationships, loss of goodwill, lost future repair opportunities, and other business injuries.
Through the lawsuit, Acme Revival seeks a declaration that Blackmagic must provide covered repair materials on fair and reasonable terms. It also seeks an injunction requiring Blackmagic to establish and maintain a reasonable process for ordering, accessing, and receiving those materials, along with actual damages, prejudgment interest, statutory damages, treble damages for alleged bad-faith conduct, costs, and attorney fees as permitted by law.
The case is Acme Revival, Inc. v. Blackmagic Design, Inc., Case No. 2026CV32771. The allegations have not been adjudicated, and Blackmagic Design will have an opportunity to respond.
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