Repair
solutions,
in network.

Acme Revival connects your Sonos Play:5 with a nationwide network of skilled electronics technicians built to fix what manufacturers won't. Start online, ship it in, and track every update and outcome in one transparent Service Dashboard.

1

Repair

$68.00

FLAT-RATE REPAIR (LABOR)

90-Day Warranty No-Fix Repair Guarantee

Revival’s flat-rate repair service is a best-effort attempt to diagnose and repair the reported issue. The advertised price covers technician labor only and will not increase.

If replacement parts are required, we’ll provide a separate quote for your approval before proceeding. If we can’t complete the repair, your labor charge will be refunded. A separate $25 Repair Network Service Fee applies, along with return shipping & handling. These charges are non-refundable.

Repairs may be limited by device condition, prior damage or modification, safety concerns, or unavailable manufacturer-controlled parts or resources.

Most Recent Repair Requests:

“It appears the wireless card has gone bad. Works fine if plugged into ethernet. Doesn't work without it.”

Power: Yes | Trauma: No | Error: No

2 (Known) Parts List:

AP_O0LN775TC6VTJ548OSQF2G
FRONT ACOUSTIC BAFFLE ASSEMBLY WITH SIX DRIVERS, BLACK
AP_D39S848KAQVWTJ47W3TYA0
FRONT ACOUSTIC BAFFLE ASSEMBLY WITH SIX DRIVERS, WHITE
AP_3XHRKGJSVWOPTCT47GBI73
AMPLIFIER / SWITCH-MODE POWER SUPPLY PCB ASSEMBLY
AP_YLF8LVZHWFTL57W4A25HQM
MAIN LOGIC / DSP / NETWORK PROCESSOR PCB ASSEMBLY
AP_H9RGK6RCV0BVFIRXSQNSTY
WI-FI / ETHERNET RADIO INTERFACE PCB ASSEMBLY
AP_JYYR28M41Z3ECFAD10M5CY
TOUCH CONTROL PCB ASSEMBLY WITH MICROPHONES, EARLY REVISION
AP_7XFNWCBKDN125GRKEG4FTT
TOUCH CONTROL PCB ASSEMBLY WITHOUT MICROPHONES, LATE REVISION
AP_RI3PQB3WR3AUMF68RD2ANM
THREE-MIDWOOFER MATCHED DRIVER SET
AP_7UHBAN21VSLX9QY1THCU88
THREE-TWEETER MATCHED DRIVER SET
AP_C8L7DUT495N2MT95KQZHK7
CENTER MIDWOOFER DRIVER
AP_3YIKIP7S0OZ35IPJ7O13E0
LEFT MIDWOOFER DRIVER
AP_RNBRLAEXM6S28QUL4KQOQ6
RIGHT MIDWOOFER DRIVER
AP_L5169MMAZKEB0HXA0OSG26
CENTER-FIRING TWEETER DRIVER
AP_28DQN6R79XYP1H9P5ANW1T
LEFT ANGLED SIDE-FIRING TWEETER DRIVER
AP_MADXNVG12EQFJ075N0HFHJ
RIGHT ANGLED SIDE-FIRING TWEETER DRIVER
AP_HAI7X753X9SE77Q3D4VG7R
REAR I/O CONNECTOR PCB / JACK ASSEMBLY
AP_WRP6ZUQ8MIH0D6A4AEKQ0K
INTERNAL AC INPUT / MAINS CONNECTOR ASSEMBLY
AP_E285JBTOLG1EQNMAK81HAP
FRONT GRILLE ASSEMBLY, GRAPHITE, FOR BLACK CABINET
AP_5YKPC0VT5MIG4VXVAZOF8R
FRONT GRILLE ASSEMBLY, GRAPHITE, FOR WHITE CABINET
AP_TM3FL1LTKLUD3KEDQ8YR3G
OUTER CABINET / REAR ENCLOSURE ASSEMBLY, BLACK
AP_UGS0ZMOEGB8Z455YV6R4SR
OUTER CABINET / REAR ENCLOSURE ASSEMBLY, WHITE
AP_BWQ59IU3XZRK3ZLEB5LNKD
SEALED INTERNAL ACOUSTIC ENCLOSURE / AIR CHAMBER ASSEMBLY
AP_MOKXABK3CZFKA2QU6GVRAO
AMPLIFIER / POWER BOARD HEATSINK ASSEMBLY
AP_6C975HIB8RL1L1NXNWFZ79
MAIN LOGIC BOARD RF SHIELD / HEAT SPREADER ASSEMBLY
AP_RZWIV87GGKTY6RFPAZ3VBQ
WI-FI ANTENNA ARRAY ASSEMBLY
AP_VXFY6VTXM8GWQ7IGSM2HSR
WI-FI ANTENNA, LEFT
AP_GNFCL42KKREGX6YTNXX7GN
WI-FI ANTENNA, CENTER
AP_YVPAUG4MJQR3QZGB7Z4VSO
WI-FI ANTENNA, RIGHT
AP_J08ZJ7MZHQBR8E2OG2ZKJT
ANTENNA COAXIAL CABLE / PIGTAIL, LEFT
AP_OT0KBZ0QOXTHTKEGF3CPP8
ANTENNA COAXIAL CABLE / PIGTAIL, CENTER
AP_MJFIUGCN30APUQID4V9L70
ANTENNA COAXIAL CABLE / PIGTAIL, RIGHT
AP_NPHE0TQ1S976WFFWFKKC6O
MAIN BOARD TO AMPLIFIER / POWER BOARD INTERCONNECT HARNESS
AP_XN2CQ9IOWHOKQM7I6BHH6T
MAIN BOARD TO REAR I/O BOARD INTERCONNECT HARNESS
AP_ZX591X73D58522TPWC4LOJ
MAIN BOARD TO TOUCH CONTROL BOARD INTERCONNECT HARNESS
AP_KYNBNJREUCSHG4R5NGHMSS
MIDWOOFER DRIVER WIRING HARNESS SET
AP_NUBXE7KQMLTWA419X04EMR
TWEETER DRIVER WIRING HARNESS SET
AP_9E1PFC809O7EMMNG09UMRP
AC INPUT TO POWER BOARD HARNESS
AP_R7P3GQ0SU93WPAUKF3JSC8
ETHERNET PORT TO NETWORK BOARD CABLE ASSEMBLY
AP_CKYG2WE2YD5PBM51BAHKFD
3.5 MM LINE-IN JACK TO MAIN BOARD CABLE ASSEMBLY
AP_YFGESQ9895T7ESAYFCRNMD
STATUS LED / LIGHT PIPE PCB ASSEMBLY
AP_17Z3LI472DKQOAJLAHZNMX
STATUS LED LIGHT PIPE / DIFFUSER
AP_QFPB9PZ2IUCXJ4MHVD9JKB
JOIN BUTTON SWITCH / ACTUATOR ASSEMBLY
AP_3W45DPC21MV0O9IVB7B2FN
CAPACITIVE TOUCH SENSOR OVERLAY
AP_G584JLE6IRSSSJ9XQ1RVAF
CAPACITIVE TOUCH CONTROL FLEX CIRCUIT
AP_1HDYUJL2U86B1UM5VZZWEF
MICROPHONE PAIR ASSEMBLY, EARLY SERIAL REVISION
AP_3STNMM2B9WYJNUE0MCQUIE
MICROPHONE ACOUSTIC PORT GASKET SET, EARLY SERIAL REVISION
AP_YWB7SNDK0V93RQIVNDP5BE
ORIENTATION / POSITION SENSOR DEVICE
AP_HS08JILC4LPDGYV2JDW2FG
CLASS-D AUDIO AMPLIFIER IC; OEM P/N: TPA3118
AP_7246JV83PFO55B3MVQMR9K
POWER-FACTOR / PWM CONTROLLER IC; OEM P/N: NCP1937B1G
AP_E2TEYESYGT5MO0GYJXYYFV
PRIMARY SWITCHING MOSFET; OEM P/N: 65E6600
AP_0HYPKPICPODFXQOCBATQ85
PRIMARY-SIDE CURRENT-SENSE RESISTOR, 0.3 OHM 0.5 W 1206, R2482
AP_0GAL905I5PYNHJ11IU4PMQ
PRIMARY-SIDE CURRENT-SENSE RESISTOR, 0.3 OHM 0.5 W 1206, R2483
AP_LZF5N8B9DGCKG2WTIFF802
PRIMARY-SIDE CURRENT-SENSE RESISTOR, 0.3 OHM 0.5 W 1206, R2496
AP_CSIEQJGQLYKPC08JQSC4E7
POWER-SUPPLY RESISTOR, 100 OHM, R11
AP_XRLSZW36CEDCEFA5ZNH49E
POWER-SUPPLY RESISTOR, 100 OHM, R12
AP_YQDS0Q21YFZ5B86Z6V14B4
POWER-SUPPLY RESISTOR, 3.3 OHM, R106
AP_218IMH5SDBKCHYP8196AF5
POWER-SUPPLY RESISTOR, 100 OHM, R108
AP_K4KYS5HOMURW9JWINZQYH4
PRIMARY RECTIFIER / PFC DIODE, D3
AP_QCFJ7APNDIWPL89UD0SGCA
POWER-SUPPLY BULK ELECTROLYTIC CAPACITOR SET
AP_77CRZJBQ0UCN2WUD2I0YZ0
AMPLIFIER RAIL ELECTROLYTIC CAPACITOR SET
AP_OHXR3KD3GNOVHS8SS19QLI
POWER BOARD COMMON-MODE EMI CHOKE
AP_57L7W4IVQCBDVSCBJ5XQZ5
POWER BOARD MAINS FUSE
AP_UXAUOICS7XJWCR1KMRBYNI
POWER BOARD NTC INRUSH LIMITER
AP_5RMEX0FPKRXLUZ7BOC4UTP
POWER BOARD MOV / SURGE SUPPRESSOR
AP_SJBBY2LA7NDYJ28LK8CIM8
POWER BOARD X-CLASS SAFETY CAPACITOR
AP_JETOFIB3W3CU0GU3R2Y4G0
POWER BOARD Y-CLASS SAFETY CAPACITOR SET
AP_1VTZO2K627N9OKEE27XZY1
POWER BOARD OUTPUT INDUCTOR SET
AP_2WXUKZWBN8FXJEOS2UY2Z1
POWER BOARD OUTPUT RECTIFIER SET
AP_2XDJN3AMU3XS97RZWABC4D
AMPLIFIER OUTPUT FILTER INDUCTOR SET
AP_035OIUR8M9JCJ8ZGO9CNYR
AMPLIFIER OUTPUT FILTER CAPACITOR SET
AP_QTL6DW2XAFXM0CO71NEKK9
MAIN PROCESSOR / DSP THERMAL PAD
AP_75Z8XZMPKXKL7FTCH99THG
AMPLIFIER IC THERMAL PAD SET
AP_FFF94N1A6KLKYE43OC7385
POWER DEVICE THERMAL PAD / INSULATOR SET
AP_JLMWLOTQAGU2KXCS8BDFYN
RF SHIELD CAN, MAIN LOGIC BOARD
AP_A9VNBJ96DNAW6F8D0BQPYL
RF SHIELD CAN, RADIO SECTION
AP_3BNI7IIH8KJC0ZBETNLHHV
REAR I/O PORT GASKET
AP_RKXWRC6CKJB30QHGUH9YL3
AC INLET GASKET / SEAL
AP_6QSOEBFOAEKNJX2HTPZQB3
FRONT BAFFLE PERIMETER ACOUSTIC GASKET
AP_7THC9ZL6EGUGDC0IHKLWZN
GRILLE PERIMETER RUBBER FRAME / GASKET
AP_YSZMO2ONO6MD8XYT19WLEE
MIDWOOFER FRAME GASKET, LEFT
AP_3NH86FEJ2OUWGKFDJMG4S1
MIDWOOFER FRAME GASKET, CENTER
AP_9M2XUZ1YPEG657T1C8MCXV
MIDWOOFER FRAME GASKET, RIGHT
AP_99JN7ZV48HE9VNBYG51FV1
TWEETER FRAME GASKET, LEFT
AP_V40DBDGZZTA28K6KSPRX48
TWEETER FRAME GASKET, CENTER
AP_MMOWTO0ZQ9AZQ3N2YLD0BE
TWEETER FRAME GASKET, RIGHT
AP_ZIVIVX7P7B6CPWG52CY72L
INTERNAL CABLE RETAINER / CLIP SET
AP_HCQ0GGCX87XKT4PLI50D0B
INTERNAL FOAM DAMPING PAD SET
AP_I88TXU4UN52RIK5W6040JM
INTERNAL FELT / ACOUSTIC DAMPING SET
AP_IA6QD5X6V3CMY45D9264OA
CABINET VIBRATION DAMPER PAD SET
AP_GAPBH02SBI7C1S22A4YYYY
BOTTOM RUBBER FOOT / BASE PAD ASSEMBLY
AP_KP6P4XXLLFZ6I8R3CRS7KD
SIDE RUBBER FOOT SET FOR VERTICAL ORIENTATION
AP_EHNEIGIN861N51S4QNFX11
FRONT GRILLE RETENTION CLIP SET
AP_J4A25U39RC8FL2EMD2TFHM
FRONT GRILLE ALIGNMENT POST / PIN SET
AP_1ENPJQ895BPTES4C7E91EM
DRIVER ALIGNMENT POST / LOCATOR SET
AP_GR3W9QXGEPX03MNSP6YSJ0
AMPLIFIER / POWER BOARD MOUNTING BRACKET
AP_QKISJLLD32PZF6UNP3IY6U
MAIN LOGIC BOARD MOUNTING BRACKET
AP_8S9KO9PVVCFPY2OFVLVSNV
NETWORK / RADIO BOARD MOUNTING BRACKET
AP_HXZ09DEBGJERWC6KKD6H6L
REAR I/O BOARD MOUNTING BRACKET
AP_LQUL5MKY642PXAG6ATU1T1
TOUCH CONTROL BOARD MOUNTING BRACKET
AP_73N92BM1ECTMIEBLDZIHXH
INTERNAL HARNESS STRAIN-RELIEF BRACKET SET
AP_EELRNJGAAAFKVGMP9XIH55
MIDWOOFER MOUNTING SCREW SET, TORX T20
AP_LTF7UWP0BG0XN6T7S3H616
TWEETER MOUNTING SCREW SET
AP_PB6Q4S9SUB8O7U69FCXQFO
FRONT BAFFLE MOUNTING SCREW SET
AP_72BIWNXP5BC999X0KO6C4Y
REAR ENCLOSURE MOUNTING SCREW SET
AP_01XSSCKVFX1CE58LUQ756C
PCB MOUNTING SCREW SET
AP_Q5MEQL2HFPQPB77JRWXLHU
HEATSINK MOUNTING SCREW / CLAMP SET
AP_QTMZTZ0LDH6B8834EXNMW5
GRILLE RETENTION FASTENER SET
AP_58Z95B9GU43OT562FEM58I
INTERNAL WASHER / SPACER / STANDOFF SET
AP_RZ7QZ7914BZRHMRPKJTFFD
THREAD-FORMING CABINET SCREW SET
AP_ADA56UP2C0T0Y85XPE4QX5
POWER CABLE I, STANDARD LENGTH, BLACK, US/CANADA
AP_EZONSQX0UB38AOWCN5Y1QG
POWER CABLE I, STANDARD LENGTH, WHITE, US/CANADA
AP_6NRA0RE11U42S3QKOQ0T4F
POWER CABLE I, SHORT LENGTH, BLACK, US/CANADA
AP_KQ5JYWKJOEGIXNFXH7WXN0
POWER CABLE I, LONG LENGTH, BLACK, US/CANADA
AP_08GLG71M09D0GFS2U3N6U0
POWER CABLE I, STANDARD LENGTH, EU
AP_GCRN6F8BNRMNRDPQ5AD4DN
POWER CABLE I, STANDARD LENGTH, UK/IRELAND
AP_Y62B99DUPECKH3XPSOAL3G
POWER CABLE I, STANDARD LENGTH, AUSTRALIA/NEW ZEALAND
AP_TVFHBSMQV4SHOP7OSNET82
POWER CABLE I, STANDARD LENGTH, CHINA
AP_YECU5D0NV5TJ56WCKQ2JZC
POWER CABLE I, STANDARD LENGTH, JAPAN
AP_0TYAJ2LT1AKDVSJMOMCYC6
POWER CABLE I, STANDARD LENGTH, KOREA
AP_2VRWV7HJOUDHRD22MHATPA
POWER CABLE I, STANDARD LENGTH, INDIA
AP_RGBEL5G9M5HEOC178URXLV
POWER CABLE I, STANDARD LENGTH, SWITZERLAND
AP_L4EEWKCE3S0G8LIQ4UON2X
POWER CABLE I, STANDARD LENGTH, BRAZIL
AP_MOWXLBOV1JWEZ7OUZUNXCE
FLAT 10/100 ETHERNET CABLE
AP_WLEBGUSC48F3PHVO9SP2K9
3.5 MM TO 3.5 MM STEREO AUDIO CABLE
AP_IO3C3ZCAYBJ5VPAD30GRYM
3.5 MM STEREO TO DUAL-RCA AUDIO CABLE
AP_5AYP5BTPALZ96NVR26D8RF
QUICKSTART GUIDE, ENGLISH
AP_IIVLBX28VSQJV4W34SVCGF
QUICKSTART GUIDE, MULTI-LANGUAGE
AP_N5NA89XFMLZICR7NJXO39Y
LEGAL / WARRANTY BOOKLET, US/CANADA
AP_LE34NI4IPWE38XMFCRVTHQ
LEGAL / WARRANTY BOOKLET, EU/UK
AP_5W11S6AV1EMXNKP6CBDYXV
LEGAL / WARRANTY BOOKLET, AUSTRALIA/NEW ZEALAND
AP_1W2J7BJAPUXP3GS2C3DLWH
PRODUCT GUIDE / USER GUIDE, DIGITAL
AP_0W30F7Y8ND5YX9DFX702XA
SONOS SYSTEM SOFTWARE / DEVICE FIRMWARE IMAGE
AP_OXFVEX0Z38M7J2ZESZ44N8
SONOS CONTROLLER SETUP SOFTWARE / APP DISTRIBUTION MEDIA
AP_PKU6Z43CYNTWKHI1B7FKYL
FACTORY CONFIGURATION / CALIBRATION DATA IMAGE
AP_YEQLJ5YWWBIOC4O5NUCEZ5
FACTORY FUNCTIONAL TEST SOFTWARE PACKAGE
AP_BCFEOG9TMOWE64Y07O5HAC
TRUEPLAY / ACOUSTIC CALIBRATION TEST CONTENT
AP_HNH6232RWLTDBKRZ1BBY78
SERVICE DIAGNOSTIC SOFTWARE PACKAGE
AP_IW9ZTSDKBH72V5JN21O06L
SERVICE RF / NETWORK TEST FIXTURE
AP_MD5R07CVR8JB69E2E4WIVZ
SERVICE AUDIO OUTPUT / DRIVER TEST FIXTURE
AP_YD8TUL6RKFGVPXGFHFG725
SERVICE AC POWER / SAFETY TEST FIXTURE
AP_3DG0GTSEUQXM2L95QV2YCF
SERVICE TOUCH-CONTROL TEST FIXTURE
AP_V960QF0DEFQXSM30SE9NK8
SERVICE PROGRAMMING / RECOVERY INTERFACE HARNESS
AP_7JY6CHA50GHXT7KDYXA342
SERIAL NUMBER / MAC ADDRESS PRODUCT LABEL
AP_Q5LBBHMVBWI3BYS6057H6H
REGULATORY COMPLIANCE LABEL, MODEL S100
AP_J0D6X1CREWP5UQPYRG25EK
FCC / IC IDENTIFICATION LABEL, FCC ID SBV-RM010
AP_5O8FWUZNHWTOEN9J8ARKHM
INPUT RATING / SAFETY LABEL, 100-240 V~ 50/60 HZ 2.3 A
AP_5M13OLN4H3MKFH9R1Q71DN
BARCODE / SERIAL TRACKING LABEL
AP_SXAINS7APGKWO458OMR1ZD
CABINET COLOR / CONFIGURATION LABEL
AP_QIJONDZF4X6DAOSW6D5KRN
INTERNAL PCB REVISION / TRACEABILITY LABEL SET
AP_Y7A84G8G5QPQIVS38YQDOH
WARNING / SERVICE SAFETY LABEL SET
AP_0UF4M7KFU71TFVO1NDAHCY
OUTER SHIPPING CARTON
AP_68JNW7W4ZSUPPFBKU9WPLG
INNER RETAIL CARTON / PRINTED SLEEVE
AP_WACL8GN0KTCSLOAN9G13HN
MOLDED PULP / FOAM END-CAP INSERT SET
AP_7NMFMHMURIO0SANJBDLYET
FRONT / REAR PROTECTIVE PACKING INSERT SET
AP_4934T8ACUDAVAXS23I2D6D
PE / POLY PROTECTIVE BAG
AP_HUB1C8BQJWFHE2LIWWBBWQ
GRILLE PROTECTIVE FILM / WRAP
AP_KXGTGHAZPEYCWNHMX8OFOS
CABINET PROTECTIVE FILM / TISSUE WRAP
AP_3JPDKK41XXDFZS5QV2C3T2
POWER CABLE POLYBAG / PAPER WRAP
AP_VKA2QHHS3U9T91H2W8HDSA
ETHERNET CABLE POLYBAG / PAPER WRAP
AP_J3HPE4UOM2BM9QR9VB571E
DOCUMENT ENVELOPE / PAPER SLEEVE
AP_Q0IH7GKMOICV5R16SIR7JX
ACCESSORY COMPARTMENT CARTON / INSERT
AP_KWQYVJ656SYRHF2ZB2HNTC
CARTON SEALING TAPE
AP_9ND4CE88Y6INKU1SCVMUQQ
SHIPPING LABEL STOCK
AP_FFY46SYG2NFSW4CXXLOEMK
DESICCANT PACK
AP_9PYOWPR0N77YPD8J59FDCI
CORRUGATED SHIPPING SPACER / CORNER PROTECTOR SET

Repair, service & parts, for your Sonos Play:5

  1. 1 Repairs are performed on a best-effort basis. Acme Revival utilizes a network of sophisticated technicians and engineers with diverse service offerings; despite this, factors that influence the repair outcome may ultimately prove unsuccessful. Acme Revival makes no claim that it can, guarantee a repair before your device is sent in for diagnostic evaluation; even then, repair and diagnostic work are not mutually exclusive. Despite well-intentioned quoting, repairs may still prove unsuccessful.
  2. 2 Parts known to Acme Revival via Acme’s Neural Network and documented discovery. These parts may not represent OEM cataloging nor does Acme Revival guarantee display accuracy. Always check with Acme’s Help Desk to ensure availability and accuracy. Parts may not be in new condition, may be unavailable, discontinued, or not offered for independent sale.