Repair
solutions,
in network.

Acme Revival connects your Sonos Play with a nationwide network of skilled electronics technicians built to fix what manufacturers won't. Start online, ship it in, and track every update and outcome in one transparent Service Dashboard.

1

Repair

$49.00

FLAT-RATE REPAIR (LABOR)

90-Day Warranty No-Fix Repair Guarantee

Revival’s flat-rate repair service is a best-effort attempt to diagnose and repair the reported issue. The advertised price covers technician labor only and will not increase.

If replacement parts are required, we’ll provide a separate quote for your approval before proceeding. If we can’t complete the repair, your labor charge will be refunded. A separate $25 Repair Network Service Fee applies, along with return shipping & handling. These charges are non-refundable.

Repairs may be limited by device condition, prior damage or modification, safety concerns, or unavailable manufacturer-controlled parts or resources.

Most Recent Repair Requests:

We’re still collecting data here.

2 (Known) Parts List:

AP_G8RIFO8HJX8GFRQFW5KTE9
FACTORY SPEAKER / ACOUSTIC TEST FIXTURE
AP_916EIO3O2W6S7T7JVYVAZB
FACTORY PCB TEST FIXTURE, MAIN LOGIC BOARD
AP_5BK52OE0EWYOLEHO45WMD9
FACTORY WLAN / ETHERNET TEST FIXTURE
AP_NMP0TIS19WT4SLXBGLNKOK
FACTORY POWER SUPPLY TEST FIXTURE
AP_ZRX0XP8UM0YKHFOCUWP6AZ
FACTORY BUTTON / LED TEST FIXTURE
AP_TK8ZWMWYY8B7SVRT94A999
MAIN LOGIC / AUDIO AMPLIFIER PCB ASSEMBLY
AP_37RC8NWCD7Q97TPWCR34TN
AC POWER SUPPLY PCB ASSEMBLY, 100-240 V 50/60 HZ
AP_44KS5BF0DR39F72GAOQSU4
WIRELESS COMMUNICATIONS CARD ASSEMBLY; OEM P/N: 1WMCND02I.A1G
AP_BZJ8DEPAGLH9FSNA3SUL7G
FRONT SPEAKER / BAFFLE PANEL ASSEMBLY
AP_GU44QP9X3T4T5S196DMJNV
PASSIVE BASS RADIATOR ASSEMBLY
AP_N628P0DNYWSOJW64WDHB97
MID-RANGE DRIVER ASSEMBLY, 2-3/4 INCH, POSITION 1
AP_BQK6EG7OSBLE03M60LFE8X
MID-RANGE DRIVER ASSEMBLY, 2-3/4 INCH, POSITION 2
AP_G97R6LHUWLNDN93ACJ74JE
TWEETER DRIVER ASSEMBLY, 1 INCH SILK DOME
AP_JR6HUW93IYSE545MQG3HPQ
ENCLOSURE / REAR HOUSING ASSEMBLY, BLACK
AP_TBZHBHJ3GTQJPMM8P2EA8Y
ENCLOSURE / REAR HOUSING ASSEMBLY, WHITE
AP_7853MNQ7BPJ5YGNMPQK2D5
FRONT BEZEL ASSEMBLY, BLACK
AP_6D705LX0VHI6X7BLWTJHN4
FRONT BEZEL ASSEMBLY, WHITE
AP_1S2V363WLQFT50H65RN7XT
FRONT GRILLE ASSEMBLY, BLACK
AP_8Y4ZS6RC1H0DEL3IN7HF1C
FRONT GRILLE ASSEMBLY, WHITE
AP_6GDI3ZQUFSTK2EDPC5CZJM
BUTTON / USER INTERFACE PCB ASSEMBLY
AP_87TUJHIR2SRJR0762K8R2Y
INTERNAL ELECTRONICS MOUNTING FRAME / CHASSIS
AP_926PEL4HIB0QRI8NUFO4B1
PASSIVE RADIATOR RETAINER / MOUNTING FRAME
AP_8PFN0A3I9MVRQ2A35CBFQU
FREESCALE POWERQUICC II PRO PROCESSOR IC; OEM P/N: MPC8314VRADDA
AP_GLECKDYZ0VRUQRR5HP0FC8
QUALCOMM ATHEROS 3-STREAM 802.11A/B/G/N WLAN IC; OEM P/N: AR9380
AP_MWMMKHKVAWE7MQ6BJYZ3NP
STMicroelectronics DIGITAL AUDIO AMPLIFIER IC, POSITION 1; OEM P/N: STA339BW
AP_6S136GLYIEC7ZT5PT2FUCI
STMicroelectronics DIGITAL AUDIO AMPLIFIER IC, POSITION 2; OEM P/N: STA339BW
AP_NLU4DI44LL6NHGWFGLV3D5
STMicroelectronics NAND FLASH MEMORY IC; OEM P/N: NAND512W3A2SN6
AP_719KNZ0MKKL4EDL5YCJBBK
NANYA 512 MBIT DDR2 SDRAM IC; OEM P/N: NT5TU32M16DG-3C
AP_JZ5MPMC4NB7KV91U97ENLN
SKYWORKS DUAL-BAND WLAN FRONT-END MODULE; OEM P/N: SE2595L
AP_JB8OQIFRXKYUMP0R1KCOAE
MAXIM 10/100 FAST ETHERNET PHY IC; OEM P/N: 78Q2123
AP_DYAEJKY3YQKXFURMEMDV9T
HANRUN 10/100BASE-T ETHERNET TRANSFORMER MODULE; OEM P/N: HY601680
AP_X5122Y85NTCCE0K8ZAD7IQ
TEXAS INSTRUMENTS 2 A SYNCHRONOUS STEP-DOWN CONVERTER IC; OEM P/N: TPS54226
AP_XUED3DSSKRNBZFEUZU1REJ
AC INPUT EMI FILTER ASSEMBLY
AP_CCNTXOM68HC75Z5PA4AJCX
POWER SUPPLY TRANSFORMER
AP_H40B1B9C6MF0B0G6Z4LNKQ
POWER SUPPLY HEATSINK SET
AP_6ZYAYT0RYDHBZD1O2JGEX1
POWER SUPPLY PRIMARY BULK CAPACITOR
AP_9WR5BV2DECU2NVKHATXRMU
POWER SUPPLY SECONDARY FILTER CAPACITOR SET
AP_2KVCXX44HOIVSX61YNCPGD
POWER SUPPLY OUTPUT INDUCTOR SET
AP_NUQSIQQ04KAJWPO2OMJ2QS
POWER SUPPLY RECTIFIER / DIODE SET
AP_8AC1FWUQ9B5ZHEHVD8SQ8Q
POWER SUPPLY SWITCHING DEVICE / MOSFET SET
AP_F6J68HYDXL2G2D4E233LKC
MAIN PCB VOLTAGE-REGULATOR COMPONENT SET
AP_FGX4DGD3H9G593QUB6CEP9
AUDIO AMPLIFIER OUTPUT FILTER INDUCTOR SET
AP_6S975JD959DF993D5NK6C8
AUDIO AMPLIFIER OUTPUT FILTER CAPACITOR SET
AP_64M5EJGA6F4Z89MGIRJR8D
WLAN ANTENNA ASSEMBLY, 10 MM TRACE, POSITION 1
AP_BNZ6OMWZN9O18ECQPSXZHS
WLAN ANTENNA ASSEMBLY, 23.2 MM TRACE, POSITION 2
AP_KYRDHLWGC5ZDXUR68TRMP4
WLAN ANTENNA ASSEMBLY, POSITION 3
AP_5CRT4329WRO9QGHVVYTXRI
INTERNAL SPEAKER WIRE HARNESS ASSEMBLY
AP_2M2BRTYKJOYCR8CR3FM3XR
MAIN PCB TO POWER SUPPLY HARNESS ASSEMBLY
AP_GZ6EQ94X3V1JOVM8TUXLJG
MAIN PCB TO BUTTON PCB HARNESS ASSEMBLY
AP_IY5AZA3RNZJAKGRHYI3E8U
WLAN CARD TO ANTENNA COAXIAL CABLE ASSEMBLY, POSITION 1
AP_TGIJ07S3K0PBH0A1O42LRE
WLAN CARD TO ANTENNA COAXIAL CABLE ASSEMBLY, POSITION 2
AP_FR63NZTD60JROY3ZZ5F2H6
WLAN CARD TO ANTENNA COAXIAL CABLE ASSEMBLY, POSITION 3
AP_W0NZOZJGJ01ZM3MAAM6D3X
SERVICE PROGRAMMING / DEBUG CABLE ASSEMBLY
AP_EK56GHIECCBY15FPC8VT7Z
ETHERNET RJ45 CONNECTOR ASSEMBLY WITH LINK / ACTIVITY LED
AP_HZFSEQDVRNLJPCZJ7BM4MS
AC MAINS INLET CONNECTOR ASSEMBLY
AP_YUTQLR5WZAVF6K6OA4JOKP
1/4-20 THREADED WALL-MOUNT INSERT ASSEMBLY
AP_RIZQGUWPVW3TJVKV32WZOT
THREADED INSERT RETAINER / BACKING PLATE
AP_41TQWI0ZDDUW33HTZN4UZ5
POWER SUPPLY EMI SHIELD / INSULATOR ASSEMBLY
AP_S2RK8YWKMKV2FSKQ44WQFK
MAIN PCB EMI SHIELD ASSEMBLY
AP_QEZZMV9EEVQ9MZ71UTEM6S
EMI GASKET / CONDUCTIVE FOAM SET
AP_NVFBPMNVZHZ5H8GDUOP0T5
POWER SUPPLY INPUT FUSE
AP_02F8CW8VKGPC63NRXCVY9X
POWER SUPPLY FUSE HOLDER / CLIP
AP_ZRFH4B1YE0M4MCYT01EQUW
AC INPUT SURGE PROTECTION DEVICE
AP_NAGEKY7R2NCGFFMXFKQ950
POWER SUPPLY SAFETY INSULATOR SHEET
AP_40VO98B3NOKG8LQ3W1SSOU
MAIN PCB INSULATOR SHEET
AP_O46U2TCGTVO9ZZPO47QXI2
PCB THERMAL PAD / INSULATOR SET
AP_CW0CIM5N9XFNVYC9RHK1AI
SPEAKER DRIVER GASKET SET
AP_G79NWH6FMBICAWAGGOY7T4
FRONT BAFFLE ACOUSTIC SEAL / GASKET
AP_C89JKI7NBSYKEJ4693GTR1
REAR HOUSING ACOUSTIC SEAL / GASKET
AP_USXL2CQ0Q8934QWBHPGGBO
FRONT GRILLE PERIMETER ADHESIVE / DAMPING TAPE SET
AP_K5KUYYCAIGI67CUBQN2RZL
INTERNAL VIBRATION-DAMPING PAD SET
AP_VYV15CEDGBXT73C3T27UR7
INTERNAL PCB VIBRATION-DAMPING ADHESIVE / COMPOUND
AP_4787PJI8Z2NG8Q2GHTRI5X
POWER SUPPLY COMPONENT RETAINING ADHESIVE / COMPOUND
AP_5HTSQ00MBU6CGNRK8QYRKW
ANTENNA RETAINING ADHESIVE SET
AP_MSAXMB2W13OC35PW9GXEXM
BUTTON CAP / KEYSET ASSEMBLY, PLAY/PAUSE AND VOLUME, BLACK
AP_OQ5AEAEJF4JWKM75VOMAK1
BUTTON CAP / KEYSET ASSEMBLY, PLAY/PAUSE AND VOLUME, WHITE
AP_PA5YKFR3SS7TMURQR5ZTP9
STATUS INDICATOR LIGHT PIPE / LENS
AP_J320GWAQIVUIP1OP1ELQK2
ETHERNET PORT LIGHT PIPE / LENS SET
AP_CNIPLQJRZTLO1GBE1YA31E
FRONT BEZEL RETAINING CLIP SET
AP_OSKTQTFF0EAEYQGB6U0A8Z
FRONT GRILLE RETAINING CLIP SET
AP_3SBMD4NAL1HF056QOHNLV9
RUBBER BASE / FOOT PAD ASSEMBLY, BLACK
AP_D7NGW6BIQVCULUF6M8M3AK
RUBBER BASE / FOOT PAD ASSEMBLY, WHITE
AP_GMVVAI63JBVR2TEVJH20M5
RUBBER SCREW ACCESS BUNG SET, BLACK
AP_01J8RPJUVOO3CS947831VX
RUBBER SCREW ACCESS BUNG SET, WHITE
AP_BUSYX7Z4C7JH33IVV7LSAI
INTERNAL WIRING RETAINER / CLIP SET
AP_4DGJNLYT0LX23T2YML2VQ3
CABLE STRAIN-RELIEF / GROMMET SET
AP_YH7QYC4I9EMTSWXTQ5HNOZ
SPEAKER TERMINAL / QUICK-CONNECT SET
AP_4ZHPOW9T78800M9EMGEKM8
INTERNAL METAL STANDOFF / STANCHION SET
AP_F024EVD1RAVL6UEU6B3ONG
INTERNAL PLASTIC STANDOFF / SPACER SET
AP_CMHECUTK6NL9JP8L9C4AWS
SPRING / CONTACT GROUNDING CLIP SET
AP_6NL25EC4FAK9XE51GIXJWU
ETHERNET MAGNETICS SHIELD / GROUND CLIP
AP_98ALS1AOZ6N09FSV6CFC25
FRONT PANEL MOUNTING SCREW SET
AP_VNYFN8E2BGIWPJ01M6SY0Q
SPEAKER DRIVER MOUNTING SCREW SET
AP_ABN9OUVTUG53VPJPI8GGOT
MAIN PCB MOUNTING SCREW SET
AP_1XV1XQHHP1HB9R1XQDL9VD
POWER SUPPLY PCB MOUNTING SCREW SET
AP_KL8HX8A67X4NLORS67XKER
BUTTON PCB MOUNTING SCREW SET
AP_UAXD7X5X8R9VYF5GT7Y0XP
PASSIVE RADIATOR MOUNTING SCREW SET
AP_GDIUGOH1HIL1EF3YXH9FQL
ENCLOSURE / BEZEL MOUNTING SCREW SET
AP_U9DK2HY0UJGZYHOKVKY53H
ANTENNA MOUNTING SCREW / FASTENER SET
AP_2ZQCI8LLGZS06T7Z3L8CY7
GROUNDING SCREW / WASHER SET
AP_QQWK2KNBN2TCFZEPO301LW
FLAT WASHER SET
AP_ZRTSFHVLRK2H0GUHDQNXJN
LOCK WASHER SET
AP_3GY4B7583D138UZ8JJ48G2
POWER CABLE II, NORTH AMERICA, BLACK
AP_W17O2JFRP1FK71AAU257T5
POWER CABLE II, NORTH AMERICA, WHITE
AP_QNNQTOYM86KTORP04PH58T
POWER CABLE II, UNITED KINGDOM / IRELAND, BLACK
AP_SLW6LF0CPIGACEVOI0PJ5G
POWER CABLE II, UNITED KINGDOM / IRELAND, WHITE
AP_JR123IWWR1E205D6GA7MRH
POWER CABLE II, EUROPE, BLACK
AP_I5RVGMFG0G4GSZS2V26LW4
POWER CABLE II, EUROPE, WHITE
AP_XFBD29UYSUNIVLKQYRJT5N
POWER CABLE II, AUSTRALIA / NEW ZEALAND, BLACK
AP_0SFA1BJWF96TSOUBSCDT5X
POWER CABLE II, AUSTRALIA / NEW ZEALAND, WHITE
AP_KWNO5ZB648DHE817U1C61V
POWER CABLE II, CHINA, BLACK
AP_JPAT9C7DCJ86JOD9X800EE
POWER CABLE II, CHINA, WHITE
AP_2MW3MXP4FE8MLHR0EBVIO6
POWER CABLE II, JAPAN, BLACK
AP_RLGG8B0BJ0PICKZVTWZRRQ
POWER CABLE II, JAPAN, WHITE
AP_JQ2BH97IMKPWHZRGP7KHGI
POWER CABLE II, SOUTH AFRICA, BLACK
AP_SR6960JQZO6QSD268HUGCE
POWER CABLE II, SOUTH AFRICA, WHITE
AP_0Q4WQGV69QIMDB697D4IKV
POWER CABLE II, INDIA, BLACK
AP_0Q5H6D16O9N43B8ESQP45T
POWER CABLE II, INDIA, WHITE
AP_21CVMUH8V9BU4CVHHLF554
POWER CABLE II, KOREA, BLACK
AP_ZS3BOXV8GEAV8HC3O0DFWT
POWER CABLE II, KOREA, WHITE
AP_0C9WM7N83W9SOZ8WOKRMYP
POWER CABLE II, SWITZERLAND, BLACK
AP_D7M5PFDZWBMF5EH9HCDW5B
POWER CABLE II, SWITZERLAND, WHITE
AP_3UQ2OJS4ZC1TGRT9CX52LH
POWER CABLE II, DENMARK, BLACK
AP_5FXXWZYDF7PZ45O15TG8RF
POWER CABLE II, DENMARK, WHITE
AP_QACXTTAX0R77QLHE7C0FE0
POWER CABLE II, ITALY, BLACK
AP_1A7CY3OAH3MCBDSYRNRFJB
POWER CABLE II, ITALY, WHITE
AP_U6421G0Z28Y4DIQHEQB7L0
POWER CABLE II, ISRAEL, BLACK
AP_3PCV9SYOJKHE65LYZBI5K9
POWER CABLE II, ISRAEL, WHITE
AP_7DW76FZAZBFHFGBMNVWF0I
ETHERNET CABLE, CATEGORY 5
AP_6AHP1W9KMSRDSV3UUHQ3QR
SONOS CONTROLLER SOFTWARE CD-ROM
AP_J17U110FL4UXCFVWRN50D5
SOFTWARE / FIRMWARE RECOVERY IMAGE OR SERVICE MEDIA
AP_OOGET9DUSNY4U8SAGO4V0M
SERVICE DIAGNOSTIC SOFTWARE / FACTORY TEST IMAGE
AP_EKFFW09GTDCHIAYKWZ7JX8
FACTORY AUDIO CALIBRATION / TEST CONFIGURATION FILE
AP_SEP1AQLXBF8JTCOFFWQ056
SONOS PLAY:3 PRODUCT GUIDE, ENGLISH
AP_FV2GJ45V5VLFS8UB2PFDX7
SONOS PLAY:3 PRODUCT GUIDE, FRENCH
AP_19GSR89UH3OKOMDQN0SA67
SONOS PLAY:3 PRODUCT GUIDE, GERMAN
AP_4QHVHN8Q19TAWRBF6RG90K
SONOS PLAY:3 PRODUCT GUIDE, ITALIAN
AP_NI5YWZ5M678QHWZN9MM2SA
SONOS PLAY:3 PRODUCT GUIDE, DUTCH
AP_FOZ8F2KXBNNH52U85UU45B
SONOS PLAY:3 PRODUCT GUIDE, DANISH
AP_CH7VJ0B42QFXWD4O505DOM
SONOS PLAY:3 PRODUCT GUIDE, SWEDISH
AP_UOKOGT3DT7DL4L17EWQ5GC
SONOS PLAY:3 PRODUCT GUIDE, NORWEGIAN NYNORSK
AP_VY4N2SJQ7B5SV3R884HX6W
SONOS PLAY:3 PRODUCT GUIDE, POLISH
AP_8TLGMOPS1T9KU6OK2LPEC0
SONOS PLAY:3 PRODUCT GUIDE, PORTUGUESE
AP_A6GYRLG59VSL1Q4Y6S8NME
SONOS PLAY:3 PRODUCT GUIDE, SPANISH
AP_JLHVZV98LG43NV0IU0KXY7
SONOS PLAY:3 QUICKSTART GUIDE, MULTILINGUAL
AP_NZ29PIE0K4F7EEGPZ7UT8O
SONOS PLAY:3 LEGAL / WARRANTY GUIDE, MULTILINGUAL
AP_IVLQ69B75S4GTBFCN2Z4UR
REGULATORY / SAFETY INFORMATION LEAFLET
AP_RMEZGVDIAMT743SSMMG7SX
WARRANTY INFORMATION LEAFLET
AP_R5PZ0LFFKVS231RIZZ534B
PRODUCT IDENTIFICATION / SERIAL NUMBER LABEL
AP_VFIVYRTQA3IPVWDNTDDQQY
FCC / REGULATORY COMPLIANCE LABEL, FCC ID SBVRM004
AP_JSED24OSRLGCC3WJNV07HM
SAFETY / ELECTRICAL RATING LABEL
AP_HGCZW4HI26NR119WOWL293
WARRANTY VOID SECURITY LABEL
AP_0SRM0KIHXHJNSQW7MPD82H
MAC ADDRESS / NETWORK IDENTIFICATION LABEL
AP_48PA4YXJYUZVC8JYMCZEK4
BARCODE / TRACEABILITY LABEL
AP_4IPJVQAIXE98SBG0SK2KGQ
INTERNAL PCB REVISION / TRACEABILITY LABEL SET
AP_6IRL4V2TV5D6DVT4XNWQGR
SHIPPING CARTON
AP_9Y8F24XQQ9PVZMDPN80V6V
MOULDED PROTECTIVE END-CAP / FOAM INSERT SET
AP_H08JZOFB72M5O3WKF189EI
INNER PROTECTIVE SLEEVE / BAG
AP_BOC7YJ4PQ0DMX25TDYCTPF
FRONT SURFACE PROTECTIVE FILM / SHEET
AP_1ZFCDO60CFWRRFHGH6MQAM
ACCESSORY / POWER-CORD BAG
AP_MFZPYVE7A78YWWNDSQOOMQ
DOCUMENT PACKET BAG / ENVELOPE
AP_91R2U3CCITYKA4JW29GLLT
DESICCANT PACK
AP_PCLL1VQE45J52707MIO1MJ
CARTON SEALING TAPE
AP_V86TZAOUG0AX8TORQ79WHM
SHIPPING CARTON PRODUCT LABEL
AP_L58SFJB981HT4HW8XWDWNE
SHIPPING CARTON SERIAL / BARCODE LABEL
AP_BFNXDPBQSYK1TDRVZZUB0S
PALLET / MASTER-CARTON LABEL

Repair, service & parts, for your Sonos Play

  1. 1 Repairs are performed on a best-effort basis. Acme Revival utilizes a network of sophisticated technicians and engineers with diverse service offerings; despite this, factors that influence the repair outcome may ultimately prove unsuccessful. Acme Revival makes no claim that it can, guarantee a repair before your device is sent in for diagnostic evaluation; even then, repair and diagnostic work are not mutually exclusive. Despite well-intentioned quoting, repairs may still prove unsuccessful.
  2. 2 Parts known to Acme Revival via Acme’s Neural Network and documented discovery. These parts may not represent OEM cataloging nor does Acme Revival guarantee display accuracy. Always check with Acme’s Help Desk to ensure availability and accuracy. Parts may not be in new condition, may be unavailable, discontinued, or not offered for independent sale.