Repair, Service & Parts for the Toast Contactless Puck Reader Payment Card Reader

Repair
solutions,
in network.

Acme Revival connects your Toast Contactless Puck Reader with a nationwide network of skilled electronics technicians built to fix what manufacturers won't. Start online, ship it in, and track every update and outcome in one transparent Service Dashboard.

Top Repair Complaints:

Reader has no power or shows no status light
Reader disconnects intermittently during use
Toast POS does not detect the card reader
Payments require manual card-number entry
Tap payments fail or prompt the guest to swipe
Chip-card payments fail while swipe payments work
Card reader test fails for tap, dip, or swipe
Reader works in testing but does not process live payments
Firmware update does not complete
USB connector or cable connection is damaged or loose

Top Error Codes / Messages:

Error USB_DEVICE_NOT_FOUND —
The Toast terminal cannot detect the connected card reader, commonly associated with a loose, damaged, or unpowered USB connection.

Looking for Card Reader Upgrades —
The Toast system is checking for or attempting a card-reader firmware update; a persistent message can indicate an incomplete update or communication issue.

Remove Card From Card Reader —
The terminal still detects a card in the reader, which may result from an obstructed card slot, debris, or a reader connection issue.

Repair

$49.⁰⁰

FLAT-RATE REPAIR (LABOR)

90-Day Warranty No-Fix Repair Guarantee

Revival’s flat-rate repair service is a best-effort attempt to diagnose and repair the reported issue. The advertised price covers technician labor only and will not increase.

If replacement parts are required, we’ll provide a separate quote for your approval before proceeding. If we can’t complete the repair, your labor charge will be refunded. A separate $25 Repair Network Service Fee applies, along with return shipping & handling. These charges are non-refundable.

Repairs may be limited by device condition, prior damage or modification, safety concerns, or unavailable manufacturer-controlled parts or resources.

Most Recent Repair Requests:

We’re still collecting data here.

² (Known) Parts List:

AP_CYN01F1QTTCWOHI3L6IA51

SECURE PAYMENT LOGIC PCB ASSEMBLY, TOAST TAP ON-COUNTER TOC300

AP_JI4K9NKTGXL0AZ5XSTOU71

SECURE PAYMENT LOGIC PCB ASSEMBLY, TOAST TAP ON-COUNTER TOC200

AP_8ET9DDCQ0M1XHK4W1O9P3E

NFC / CONTACTLESS ANTENNA AND RF PCB ASSEMBLY

AP_NOSXCORRS8K5VFK5FGQGQE

EMV CHIP CARD CONTACT READER ASSEMBLY

AP_9AJBC10NAE4K4TOEZDE90Z

MAGNETIC STRIPE READER HEAD AND FLEX ASSEMBLY

AP_YXWASCTO6DJE69TWFEYGXD

USB INTERFACE AND POWER PCB ASSEMBLY

AP_EKT2ZU8ZZG84S5FVPSBV7Q

SECURE PAYMENT PROCESSOR / CRYPTOGRAPHIC MODULE

AP_2CA5UK4ZYUI52A1F31LK06

NFC RF FRONT-END MODULE, 13.56 MHZ

AP_MH4JEV6XRGPYDLI92MGZRM

EMV CONTACT INTERFACE MODULE

AP_ZDIU6VU01CTI9Z6ET62HME

MAGNETIC STRIPE ANALOG FRONT-END MODULE

AP_5IEX6Z6T16QG1SJXTYM34T

FACTORY PAYMENT-READER CALIBRATION AND KEY-INJECTION FIXTURE

AP_8CWEH8UNB4WQGOYFZ50Z6J

FACTORY FUNCTIONAL TEST FIXTURE, TOAST TAP ON-COUNTER

AP_X71SC0ZU7TBX2AKT2B20C4

UPPER HOUSING / CONTACTLESS TAP SURFACE ASSEMBLY

AP_ZIBFJPE44KUH4BFKKQC9ZO

LOWER HOUSING / CABLE-MANAGEMENT BASE ASSEMBLY

AP_6LN80118CNR786G42E7MT8

CARD INSERT GUIDE / EMV SLOT FRAME ASSEMBLY

AP_0BEJ1NAZF2CE5NBHC4XT04

MAGNETIC SWIPE SLOT GUIDE ASSEMBLY

AP_VOL7G12E3VRFJU4MWOD1OS

USB CONNECTOR DAUGHTERBOARD / RECEPTACLE ASSEMBLY

AP_M0NQ9UN0DCJAVGRM5ZGG40

LED INDICATOR LIGHT-PIPE ASSEMBLY, FOUR-POSITION

AP_NBYD43AWJQ9P3P5F3FYIS8

STATUS LED PCB / INDICATOR ASSEMBLY

AP_DV0MT58NQ2W72HZ13M7V64

EMI / ESD SHIELDING SET, PAYMENT PCB

AP_P11I82F5BZDNKL5TA02RGD

INTERNAL PCB SUPPORT FRAME / CARRIER

AP_UVN0C2YF5ACAZGLC3MNDWV

NFC ANTENNA FERRITE SHIELD / BACKER

AP_Z3DQMHACPI4F0J8K46VTHN

INTERNAL USB INTERCONNECT FLEX CABLE

AP_2OR19FA6RGTMUOC0IPVVVV

EMV READER FLEX CABLE

AP_NHF1JYJSYMRJW7VYLMMVUQ

MAGNETIC READER FLEX CABLE

AP_GDQ753KSD1P4DRS9QNSKDX

STATUS LED FLEX / WIRE HARNESS

AP_STNBW9ARQ2NGT7J9ESJECY

GROUNDING / SHIELD CONTACT SPRING SET

AP_QF0KRV913JE66KXYPMY1CA

MICRO-USB TO MICRO-USB CABLE

AP_FIW8KFI29YOJWJO4BJ41DJ

USB-A TO MICRO-USB CABLE

AP_2RPWGPXILM6V1YJUX7YDF5

USB-C TO USB-C READER CABLE, TOC300 INSTALLATION CONFIGURATION

AP_7LG24LNPFA9J8HAFKB10VE

USB-A TO USB-C READER CABLE, TOC300 INSTALLATION CONFIGURATION

AP_K66Y8WGMO7YT9X0YEK2T7W

MICRO-USB TERMINAL MOUNT CABLE WITH ATTACHED PLATE

AP_GZ0GS3YPQA7A8WHF1Z7EX6

TOAST TAP™ (ON-COUNTER) PLATE WITH ADHESIVE

AP_KT12E7BM2RQKCDZ2YUM2HI

COUNTER PLACEMENT PAD FOR TOAST TAP™

AP_6MZUZE7XN6QWUFI9Z4J145

REPLACEMENT COUNTER ANCHOR ADHESIVE

AP_JR1T65QRL5TM3LCXT8PV3D

EXTRA ADHESIVE SET, INSTALLATION TOOL KIT

AP_LPIK8OC1CBUO1KFX4MFFBS

TERMINAL-SIDE CABLE RETAINER / MOUNTING PLATE

AP_5N4OQWGVWX3NE14XYXUDRM

CABLE STRAIN-RELIEF GROMMET

AP_4IP55NNUAN02Q4GPGFMGAV

CABLE ROUTING RETAINER / CLIP

AP_J3TIRJQYRXMWA3OQHWT58O

READER BASE NON-SKID PAD / FOOT SET

AP_EWZXV3YHKVQOVMQB0EUYFH

EMV SLOT DUST / DEBRIS BARRIER

AP_W1QZ7NJYMXDO5S96N18A48

MAGSTRIPE SLOT WEAR INSERT

AP_NYI24P9LE4R10LYDG8B60F

CONTACTLESS TAP-SURFACE GRAPHIC / OVERLAY

AP_8CRATNMFDIA7LAJV4XQKP3

FRONT 'INSERT' ORIENTATION LABEL

AP_4L74VP6XRXWP2MVOGWLKSZ

REAR / BOTTOM PRODUCT IDENTIFICATION LABEL, TOC200

AP_XCCJ8ANHDE2I90HK7P69N8

REAR / BOTTOM PRODUCT IDENTIFICATION LABEL, TOC300

AP_E77PYZQE00PMQXOZDHHG6S

SERIAL NUMBER / BARCODE LABEL

AP_5HURVKU7OPP3XQULW1AAKO

REGULATORY / FCC COMPLIANCE LABEL

AP_W3I0B8EVG8N0MY1HZFU3WC

PAYMENT-CERTIFICATION / EMV CONTACTLESS LABEL

AP_GCBG3BV4G0VBE5EPHC6CGU

TAMPER-EVIDENT SECURITY LABEL / SEAL

AP_9A68EOPLY9NR61T4GBMUW2

LED LEGEND / STATUS GRAPHIC OVERLAY

AP_Z1B42QSBGAUH1ZT98IY0TN

DOOR / WINDOW STICKER, APPLE PAY ACCEPTED

AP_PZBPRSHH0W7PIGUUQD8U8S

DOOR / WINDOW STICKER, GOOGLE PAY ACCEPTED

AP_VCKZJI5DVA88CKJLJT63QA

DOOR / WINDOW STICKER, SAMSUNG PAY ACCEPTED

AP_KWV5FFTD8AZ2B7NVXDIN97

DOOR / WINDOW STICKER, CHIP / CONTACTLESS PAYMENT ACCEPTED

AP_F9OWS19V3RAY3Y2XQQ25BO

STICKERS FOR DOOR OR WINDOWS TO ADVERTISE ACCEPTED PAYMENT TYPES

AP_FPRNWJN8VT00B18LCU4ZYX

PHILLIPS SCREWDRIVER, INSTALLATION TOOL KIT

AP_L56FHHO2MI9UWZNZS0S1NK

ALCOHOL WIPE, INSTALLATION TOOL KIT

AP_L3J6D3H03BZ631AAQ33XGA

TOOL KIT CONTAINING A SCREWDRIVER, ALCOHOL WIPES, AND EXTRA ADHESIVES

AP_HJ3KXZ5YY89GNMMKM9RTKS

PCB-TO-HOUSING SCREW SET

AP_VEH2W1H0E8PAKXM66QT8HI

HOUSING CLOSURE SCREW SET

AP_YFCU2FRM48EOQXLCPD01LJ

EMV READER MOUNTING SCREW SET

AP_LZGSGGWQSPUXQFQ5ZEB3Z8

MAGNETIC READER MOUNTING SCREW SET

AP_H50K0WFTWFMY68S1ND01YT

USB BOARD MOUNTING SCREW SET

AP_8TVGQ4GAQHPC67YFW32HX9

INTERNAL SHIELD MOUNTING SCREW SET

AP_BAU7UNQ3AB8EGGB58TTTUM

TERMINAL MOUNTING SCREW SET FOR CABLE PLATE

AP_58P4XMJV3EPUJBG65VQA7N

ADHESIVE LINER / RELEASE FILM FOR ANCHOR PLATE

AP_4I1KDPQYUVPYNQ0JD7P983

PLACEMENT PAD RELEASE LINER

AP_K3IOKQFOLXPIB8F9W98I3K

ESD PROTECTIVE BAG, READER SERVICE ASSEMBLY

AP_4U56IK8I2KDH4JC21OQU2L

POLY PROTECTIVE BAG, ACCESSORY CABLE

AP_L62PDDB11788JRJC13SKPX

ACCESSORY CABLE TIE / TWIST TIE

AP_GXWZMCIUA835KRXF1H6C9F

INNER PACKAGING TRAY / MOLDED INSERT

AP_BCYZROGI28QTUYZO8QUHXH

ACCESSORY COMPARTMENT INSERT

AP_6C1IJD02PXATZ6BC7RAVNN

RETAIL / SERVICE SHIPPING CARTON

AP_P5DIEV0HBDOG5NJV08DVNE

CARTON LABEL, MODEL / SERIAL / BARCODE

AP_I24K9E2SPCQN4M3GEWGYTT

TOAST TAP™ INSTALLATION INSTRUCTIONAL BOOKLET

AP_6UO5YE3NB51R0NEMI1Z99N

TOAST TAP™ TROUBLESHOOTING GUIDE

AP_11RVUTRBA2MJ4FQ1HWQCXB

TOAST TAP™ TRAINING & BEST PRACTICES GUIDE

AP_8CZX1N04ZFZJZIGC0SCJ25

QUICK START / INSTALLATION CARD

AP_C7VDZ165YB5Y45OFC6I67B

EMV / READER FIRMWARE IMAGE, TOAST TAP ON-COUNTER

AP_AK7GB2U2S1SXW6ETZQH7DU

SECURE KEY-INJECTION / PAYMENT CONFIGURATION DATA

AP_NJ0S6TSPM9MWW8MDEI0O9Q

FACTORY DIAGNOSTIC / READER TEST SOFTWARE PACKAGE

Repair, service & parts, for your Toast Contactless Puck Reader

¹ Repairs are performed on a best-effort basis. Acme Revival utilizes a network of sophisticated technicians and engineers with diverse service offerings; despite this, factors that influence the repair outcome may ultimately prove unsuccessful. Acme Revival makes no claim that it can, guarantee a repair before your device is sent in for diagnostic evaluation; even then, repair and diagnostic work are not mutually exclusive. Despite well-intentioned quoting, repairs may still prove unsuccessful.
² Parts known to Acme Revival via Acme’s Neural Network and documented discovery. These parts may not represent OEM cataloging nor does Acme Revival guarantee display accuracy. Always check with Acme’s Help Desk to ensure availability and accuracy. Parts may not be in new condition, may be unavailable, discontinued, or not offered for independent sale.

Repair
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in network.

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Most Recent Repair Requests:

² (Known) Parts List:

Repair, service & parts, for your Toast Contactless Puck Reader

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Most Recent Repair Requests:

2 (Known) Parts List:

Repair, service & parts, for your Toast Contactless Puck Reader

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