Repair, Service & Parts for the Sonos Sub Audio Equipment

Repair
solutions,
in network.

Acme Revival connects your Sonos Sub with a nationwide network of skilled electronics technicians built to fix what manufacturers won't. Start online, ship it in, and track every update and outcome in one transparent Service Dashboard.

Top Repair Complaints:

Sub will not power on
Sub disappears or disconnects from the Sonos system
Sub cannot be found during setup
Sub will not bond or connect to another Sonos speaker
Sub produces little or no bass
Bass output drops out intermittently
Sub produces buzzing or humming noise
Sub produces rattling or clicking noise during playback
Firmware update does not complete
Status light remains in an error or setup-failure state

Top Error Codes / Messages:

Product not found —
The Sonos app cannot discover the Sub during setup, which may be associated with setup state, power, or network connectivity.

No products found —
The Sonos app cannot communicate with Sonos products on the network, which may result from lost power, Wi-Fi configuration, or network connectivity.

Solid orange status light —
For a Sub, this can indicate that it has been added to the Sonos system but is not currently bonded to another speaker; during setup it can also indicate that setup did not complete.

Flashing orange and white status light —
The Sub is normally updating or being factory reset; in rare cases Sonos documents this pattern as a fault condition.

Flashing red and white status light —
The Sonos product failed to update and requires the update condition to be resolved.

Flashing green status light —
The Sonos product is powered on and ready for setup, or a previously used product has been factory reset and is ready to be configured again.

Repair

$90.⁰⁰

FLAT-RATE REPAIR (LABOR)

90-Day Warranty No-Fix Repair Guarantee

Revival’s flat-rate repair service is a best-effort attempt to diagnose and repair the reported issue. The advertised price covers technician labor only and will not increase.

If replacement parts are required, we’ll provide a separate quote for your approval before proceeding. If we can’t complete the repair, your labor charge will be refunded. A separate $25 Repair Network Service Fee applies, along with return shipping & handling. These charges are non-refundable.

Repairs may be limited by device condition, prior damage or modification, safety concerns, or unavailable manufacturer-controlled parts or resources.

Most Recent Repair Requests:

We’re still collecting data here.

² (Known) Parts List:

AP_ICCL72F5SF6GT8JHUWO5QF

AMPLIFIER / POWER SUPPLY PCB ASSEMBLY

AP_QHY66SJ6WCZYGJXYVVRUHV

MAIN DIGITAL / NETWORK PCB ASSEMBLY

AP_6UVXVQ9DLFR2Y6S1PGUV47

ACOUSTIC CHASSIS / CABINET ASSEMBLY, BLACK

AP_3FOLBJQSZAQDQKPNU3G1IK

ACOUSTIC CHASSIS / CABINET ASSEMBLY, WHITE

AP_HCUJERHCNAABYO237YL4IG

FORCE-CANCELING WOOFER ASSEMBLY, LEFT

AP_FHTU4WKIGUAYB3PQ2LUSWF

FORCE-CANCELING WOOFER ASSEMBLY, RIGHT

AP_3ZU38ZH1JF3O2PSWCHQ5S3

INTERNAL STRUCTURAL FRAME / DRIVER CARRIER ASSEMBLY

AP_US7YSGJWMWEQKF6XV0NT0D

AMPLIFIER HEATSINK / EMI SHIELD ASSEMBLY

AP_0CJLX20SCCLDWLCPB2F7P5

CONNECTOR PANEL ASSEMBLY, ETHERNET / AC INPUT / JOIN CONTROL

AP_3IKSN2OKP2FVP31WP5DWCG

RF / WIFI ANTENNA ASSEMBLY

AP_53W6OOZQK4SWI07BM3EW4Y

AC INPUT / EMI FILTER ASSEMBLY

AP_EHZUL9IYLVY2TSQI7VUORS

ETHERNET / JOIN / STATUS LED PCB ASSEMBLY

AP_1FGEQPXQSAYSBOL7YFKS2T

ACOUSTIC PORT / CENTER TUNNEL ASSEMBLY

AP_UVLVZI05EK79LRA9R7C9RW

OUTER SHELL PANEL, BLACK, LOGO SIDE

AP_YVYV3Z1WBATXA379AH4P6H

OUTER SHELL PANEL, BLACK, NON-LOGO SIDE

AP_FY8Q60YDGUXGSOAHTDX2MG

OUTER SHELL PANEL, WHITE, LOGO SIDE

AP_ZII4FNBF6JXT2F7HTRF7DF

OUTER SHELL PANEL, WHITE, NON-LOGO SIDE

AP_YMGF6BUP82OF5QQRU0J2Y7

PCB MOUNTING TRAY

AP_VMK7EWCZDBPGDRJ955WRGS

DRIVER MOUNTING BRACKET / CLAMP SET

AP_EA3AI2U1D6D5HS0J5J8HN2

MAIN BOARD TO AMPLIFIER INTERCONNECT HARNESS

AP_G3GNJOVDTBJQB6V0LTODT7

DRIVER WIRING HARNESS, DUAL WOOFER

AP_13HI5MAI1SFSVFOW838VNS

FLEX CABLE, POWER SOURCE TO MAIN BOARD; OEM P/N: 170-01366

AP_3F5R3QTJ5B5O0RT8M9ZQOO

RF ANTENNA COAXIAL CABLE SET

AP_2S01QZT0XC6WB2KRTPDHSR

AC MAINS INTERNAL HARNESS

AP_6EJ7AFOY8NZ98FHVSU03DE

JOIN BUTTON / STATUS LED FLEX CABLE

AP_N7T08I6MOX9T4X1VF99QLS

GROUND / EMI BONDING STRAP SET

AP_KIFQVBQTZD579ZI0YQB8DX

POWER SUPPLY INSULATOR / SAFETY BARRIER

AP_JZ8Y3CDWKV2SDQFR1QO3R6

EMI SHIELD CAN SET, MAIN DIGITAL PCB

AP_6XWBE3BA78M7CQDDLSL9JH

EMI SHIELD CAN SET, AMPLIFIER / POWER PCB

AP_24IJ8VBIQ7K7U7FJ42W8XY

AMPLIFIER HEATSINK THERMAL INTERFACE PAD SET

AP_DK7P3VDXJQUKNPDL9HUU58

PCB THERMAL PAD SET

AP_12VJQJ5I5ZXM8RMBDACD0P

ACOUSTIC PORT SEAL / GASKET SET

AP_C2B7YP4M6SPM3F0CBTE99F

WOOFER FRAME SEAL GASKET, LEFT

AP_1DRWOVB2OWA4Z22I79AXHO

WOOFER FRAME SEAL GASKET, RIGHT

AP_BVS2GPPA9ZY3YGRIOGQX3E

CONNECTOR PANEL GASKET

AP_BF1JKCN61JXS92QRADYGKM

AC INLET RECEPTACLE / RETAINER

AP_1HRCMYQTR6H76OQF3MPOBB

ETHERNET RJ45 JACK / CONNECTOR

AP_OUHJPKDDFDLDARQRF0XEMB

JOIN BUTTON SWITCH

AP_D1FMGJWXCNPXDPA8VW6R8G

STATUS LED ASSEMBLY

AP_MR33RH5JGJO1FUJNQJ8VXV

STATUS LIGHT PIPE / LENS

AP_2OJB9FLM6CN0S7I0XCR7GD

JOIN BUTTON CAP / ACTUATOR

AP_NAA4JFMV09CZLXZD0QLVLO

JOIN BUTTON ELASTOMER / RETURN PAD

AP_JR7Q2FHLVVYY6J49J2G5RP

AC INLET INSULATOR / BOOT

AP_WNEPXGDM3B2ZKPHRINZUU8

ETHERNET PORT INSERT / BEZEL

AP_WEVVZDX2M3F79R7WM2Y7E3

REAR CONNECTOR ACCESS COVER, BLACK

AP_B7K0D8C1E4PZ8GHRP6633P

REAR CONNECTOR ACCESS COVER, WHITE

AP_BQGVX52I7VQD8Q4XZI0GGU

ACOUSTIC SLOT EDGE TRIM, BLACK

AP_LV7N5IRWSX0B3MA25RZS0F

ACOUSTIC SLOT EDGE TRIM, WHITE

AP_1P6EYC5JSQYNLK3QHJXF0H

SONOS LOGO BADGE / APPLIQUE, BLACK

AP_4ZT0E5RAEX69GQ6YTS9B3K

SONOS LOGO BADGE / APPLIQUE, WHITE

AP_6WPOJZQMMSYZAQS39ZBXPK

RUBBER FOOT SET

AP_JYSC8BOHU78EE7MZKLGZ0H

Sonos Sub Felt Feet

AP_O3A9CW4P9F22FDNHS8VZY0

FELT FOOT PLACEMENT GUIDE

AP_B10JYJGXEJBQS8C70APC2L

Sonos Power Cable I, BLACK

AP_P5K6Y1D5WBHUAB98700FW4

Sonos Power Cable I, WHITE

AP_4POD8D4QHU8W0701W6RQXA

POWER CORD, NORTH AMERICA / JAPAN

AP_DCCQZHUZ5W0X7HFI49GVMN

POWER CORD, EUROPEAN UNION

AP_PHL7Z64A50CXQHU92JBRK1

POWER CORD, UNITED KINGDOM / IRELAND

AP_EYH73KGEYKC3L838F5OP06

POWER CORD, AUSTRALIA / NEW ZEALAND

AP_57211TNCTLLHA13QWOUS3H

POWER CORD, SWITZERLAND

AP_GY9JB71894LKXS891DQDG9

POWER CORD, CHINA

AP_9G0ZZMTKXXTDMW7N5IA6W4

FACTORY FIRMWARE / RECOVERY IMAGE, SONOS SUB

AP_N8SH7O3KJ3Z25DQ1XEBYV5

FACTORY ACOUSTIC CALIBRATION DATA SET, SONOS SUB

AP_AVELBV8QFYYHZYZKIQDNKL

FACTORY PROGRAMMING / DIAGNOSTIC CABLE

AP_2CWDO67DCR1TPY51ZE29PJ

FACTORY NETWORK DIAGNOSTIC ETHERNET CABLE

AP_KBJOK5I8Z52GOKM4Z9V23X

SHIPPING CARTON, SONOS SUB

AP_GJ8S55M5KPWJ0NLREPA69I

MOLDED PACKING INSERT, TOP

AP_MWU59ZYPV628AEQ28HQHVU

MOLDED PACKING INSERT, BOTTOM

AP_OICUD3Z3O2ZGUU21C58U8L

CENTER ACOUSTIC SLOT / HANDLE PROTECTOR

AP_GZKSLZKLPOM2HBTA7GDZO3

POLYETHYLENE PROTECTIVE BAG, SONOS SUB

AP_HRAQNW0DRD4RX5V3RC9QL4

OUTER FINISH PROTECTIVE FILM, BLACK

AP_OFRV5KSBRBH1T84RTN5TYC

OUTER FINISH PROTECTIVE FILM, WHITE

AP_ZR7F6MB1U8MOGFST9XK7EA

ACCESSORY / DOCUMENT ENVELOPE

AP_6KKKWMN4VI79BOBFV4HFF4

POWER CORD POLYBAG

AP_RQ8RZLPXPJ4YTX1P3S2BG7

DESICCANT PACK

AP_3A4Q8GIYBHUMRTL0LMHX16

Quickstart Guide, ENGLISH

AP_EPAQL2NRMBLWGD8ZDG719B

Quickstart Guide, MULTI-LANGUAGE

AP_YOEHF4VUCP4F0A2CT3NQKS

LEGAL & WARRANTY INFORMATION, NORTH AMERICA

AP_YXW54IET0X7Q2VYR8JPUDL

LEGAL & WARRANTY INFORMATION, EUROPE / UNITED KINGDOM

AP_0Q9IHHH7DBDD65QDGV0W6I

LEGAL & WARRANTY INFORMATION, AUSTRALIA / NEW ZEALAND

AP_MV0G1QCLP0CEZQIYZRMAQF

LEGAL & WARRANTY INFORMATION, ASIA PACIFIC

AP_45QTA8J95XTZUJ30KLWV4C

REGULATORY / COMPLIANCE LABEL

AP_LAKJFN310BD5JRS5Z3IR53

SERIAL NUMBER / MAC ADDRESS PRODUCT LABEL

AP_6W4O6POXTGHN3ZOJYG3XVR

MODEL / INPUT RATING LABEL

AP_BKHARLQ4JZOHT5ZB9O8T1W

COUNTRY OF ORIGIN LABEL

AP_52G3U7XZWQNOVQRAQT08FB

CARTON PRODUCT / SERIAL LABEL

AP_CK4I0PL3EF7RX5BBQJVF4P

CARTON SHIPPING / BARCODE LABEL

AP_HT9Q9RAXSLZQZZNHD23UT6

FCC / IC IDENTIFICATION LABEL

AP_LQD4GUYGFIZ01N7WAIX4X2

CE / UKCA / WEEE COMPLIANCE LABEL

AP_YL8SBZO290VSYGNDCLNAW8

RCM COMPLIANCE LABEL

AP_6ZAVTT7MHEBKY9PJ45JU8M

PSE COMPLIANCE LABEL

AP_QD7I3ZCRZBTM3G1FBJRLXE

CCC COMPLIANCE LABEL

AP_Z8T1LW4CD9WI0VAQ3P32M9

PCB SERVICE / REVISION LABEL SET

AP_HKDQ8QZJMJK3Y1BI7HIL8O

INTERNAL WIRE IDENTIFICATION LABEL SET

AP_DNNBFTRHKG4AU7F3OXLXZ5

DRIVER SERIAL / QC LABEL SET

AP_F8O3I4JCKDZ2QWR8Y2HOOP

TAMPER / WARRANTY SEAL LABEL

AP_5BAE9A1D8JPXVRY4KFOCK4

DOUBLE-SIDED STRUCTURAL ADHESIVE TAPE SET

AP_ZVBBN6XSMRHD96TVDGU88Q

FOAM ANTI-RATTLE PAD SET

AP_RSPTUBCXJNT9X9F2YNSRUI

ACOUSTIC DAMPING FOAM SET

AP_4PZJ3FCYZURFH3NIR572AB

FERRITE CORE / EMI SUPPRESSION SET

AP_Y4AZMXS3VJ8X9MXPCN0L7A

CABLE RETAINER / CLIP SET

Repair, service & parts, for your Sonos Sub

¹ Repairs are performed on a best-effort basis. Acme Revival utilizes a network of sophisticated technicians and engineers with diverse service offerings; despite this, factors that influence the repair outcome may ultimately prove unsuccessful. Acme Revival makes no claim that it can, guarantee a repair before your device is sent in for diagnostic evaluation; even then, repair and diagnostic work are not mutually exclusive. Despite well-intentioned quoting, repairs may still prove unsuccessful.
² Parts known to Acme Revival via Acme’s Neural Network and documented discovery. These parts may not represent OEM cataloging nor does Acme Revival guarantee display accuracy. Always check with Acme’s Help Desk to ensure availability and accuracy. Parts may not be in new condition, may be unavailable, discontinued, or not offered for independent sale.

Repair
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in network.

Repair

Most Recent Repair Requests:

² (Known) Parts List:

Repair, service & parts, for your Sonos Sub

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Most Recent Repair Requests:

2 (Known) Parts List:

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