Repair
solutions,
in network.

Acme Revival connects your Sonos Playbase with a nationwide network of skilled electronics technicians built to fix what manufacturers won't. Start online, ship it in, and track every update and outcome in one transparent Service Dashboard.

1

Repair

$90.00

FLAT-RATE REPAIR (LABOR)

90-Day Warranty No-Fix Repair Guarantee

Revival’s flat-rate repair service is a best-effort attempt to diagnose and repair the reported issue. The advertised price covers technician labor only and will not increase.

If replacement parts are required, we’ll provide a separate quote for your approval before proceeding. If we can’t complete the repair, your labor charge will be refunded. A separate $25 Repair Network Service Fee applies, along with return shipping & handling. These charges are non-refundable.

Repairs may be limited by device condition, prior damage or modification, safety concerns, or unavailable manufacturer-controlled parts or resources.

Most Recent Repair Requests:

We’re still collecting data here.

2 (Known) Parts List:

AP_WTZP1YJN8666LQB0MJSVFQ
MAIN LOGIC / AUDIO AMPLIFIER PCB ASSEMBLY
AP_9GEW1L8PLCR2T8BJ0OYD14
POWER SUPPLY PCB ASSEMBLY
AP_LRF3ROL9Y9NC08WN6YHKQJ
MAIN SPEAKER ARRAY ASSEMBLY
AP_PUWSEBZRHC2BME9YLJRPQK
WOOFER / BASS DRIVER ASSEMBLY
AP_HNSMEG7XKOXC2E3QF9P0D8
TOP COVER ASSEMBLY, BLACK
AP_ZS5QCPV6KKG745WCGDMXPK
TOP COVER ASSEMBLY, WHITE
AP_6SVG7HXYNE6MSS2Y07VDFB
LOWER CHASSIS / ACOUSTIC ENCLOSURE ASSEMBLY, BLACK
AP_ZAST5LG50QIF7BQXIDT5O0
LOWER CHASSIS / ACOUSTIC ENCLOSURE ASSEMBLY, WHITE
AP_YYLC1CJTLODQLJKFUBRG8N
WIRELESS LAN RADIO MODULE / WIFI CARD
AP_3LVXD067QEDCW87NHLMQ7B
MAIN DIGITAL PROCESSOR / NETWORK CONTROL MODULE
AP_IF9PB5TG4WRPDHS90ELDDP
CLASS-D AMPLIFIER POWER STAGE ASSEMBLY
AP_H6H7W2O6CAI8ANGW3DATQC
AC-DC SWITCH-MODE POWER CONVERTER ASSEMBLY
AP_AC2Z7FL8JHJVAR1KMEEPPV
S-PORT BASS REFLEX DUCT ASSEMBLY
AP_J828W5OFFWPJTIU5ZLKYLE
FRONT SPEAKER BAFFLE / ARRAY CARRIER ASSEMBLY
AP_H8OXF22ETQAQAEWU1V0T0F
TOUCH CONTROL PCB ASSEMBLY
AP_KY5RLP4DAYMBCTM9IZEB9S
IR RECEIVER PCB ASSEMBLY
AP_98T50DKLN4U797M1TNDM5Z
ETHERNET PORT PCB / RJ45 INTERFACE ASSEMBLY
AP_9M1L8LZC46V9SWPN7TD4KQ
OPTICAL AUDIO INPUT PCB / TOSLINK INTERFACE ASSEMBLY
AP_QNHYYPZCCZ60VJAMOM4AZ6
STATUS / IR INDICATOR LED PCB ASSEMBLY
AP_BY7RW6MLR6S8PYQFNDUUAX
ANTENNA ASSEMBLY, PRIMARY WIFI
AP_A7YVF4SFLYBTSEHNLSR5MI
ANTENNA ASSEMBLY, SECONDARY WIFI
AP_JKVPUW0KVZMM9KWSGY408V
ANTENNA COAX HARNESS, PRIMARY
AP_VFSMZ23LN4CWA1VUE1DNUG
ANTENNA COAX HARNESS, SECONDARY
AP_N5PYA4G0FMWNNJQEJR8ILB
MIDRANGE DRIVER, FRONT ARRAY, POSITION 1
AP_6MULGUI7UZAM32VLU52PPD
MIDRANGE DRIVER, FRONT ARRAY, POSITION 2
AP_YCIWI1Q1WUTH96T6JFUP68
MIDRANGE DRIVER, FRONT ARRAY, POSITION 3
AP_J2IAP0RK6AMTMBYR8FVCSB
MIDRANGE DRIVER, FRONT ARRAY, POSITION 4
AP_GIQ25QSCFKX2YWOZ1VYM2U
MIDRANGE DRIVER, FRONT ARRAY, POSITION 5
AP_KQ92JBLVFXEH6O2V609N09
MIDRANGE DRIVER, FRONT ARRAY, POSITION 6
AP_GWA63TULAESOYZB7MV6P22
TWEETER DRIVER, FRONT ARRAY, POSITION 1
AP_OKVP3MO2CQB4JBO2OD98TA
TWEETER DRIVER, FRONT ARRAY, POSITION 2
AP_W6PMGYYL7UBWC7G4WOYMF4
TWEETER DRIVER, FRONT ARRAY, POSITION 3
AP_HUQ5W64RNZPI7FQO2CCTU6
SIDE-FIRING SPEAKER DRIVER, LEFT
AP_H73CLVV99D0VG951PRW9K6
SIDE-FIRING SPEAKER DRIVER, RIGHT
AP_JTU4CB6MQ06AWIYC1ZM94E
SIDE SPEAKER PCB / INTERCONNECT BOARD
AP_3D9WKA7E54E55V93JT2F9Q
MAIN SPEAKER ARRAY WIRE HARNESS
AP_ABIOMBWL1QOZC1WR3KOOSV
WOOFER WIRE HARNESS
AP_EB6MBL3E4EK7ER390OUPIY
SIDE SPEAKER WIRE HARNESS, LEFT
AP_ZU62MIQSEM76ZEZ86SKN1E
SIDE SPEAKER WIRE HARNESS, RIGHT
AP_9IQDUH2NQJE0TU9OA915RI
TOUCH CONTROL FLEX CABLE
AP_1UENYHVHCFOL84V8VLWG8X
IR RECEIVER FLEX / WIRE HARNESS
AP_OXI524XICAMWA5T40KUONM
STATUS LED FLEX / WIRE HARNESS
AP_AQLP3HVED2S19O38IVGR5C
ETHERNET INTERFACE CABLE / HARNESS
AP_K2X2DHIDQFHDDD7SWW8FHA
OPTICAL INPUT INTERFACE CABLE / HARNESS
AP_WGKTTNT9M1GAYN33KK5D3M
AC MAINS INPUT HARNESS
AP_8J5358FCAJPE75BXWQZLT0
POWER SUPPLY TO MAIN PCB DC HARNESS
AP_PVZZJ1UWS1RQZR63P5N5F3
AMPLIFIER OUTPUT HARNESS
AP_CXUY427EGZACW9SRRVJNZR
GROUND / BONDING STRAP ASSEMBLY
AP_XX0QKVTYMVWF6IMB066UAY
EMI SHIELD, MAIN LOGIC PCB
AP_4J4IYFPCTUEMST85KMP3BI
EMI SHIELD, WIRELESS MODULE
AP_2R1YLTL4ACKXWP4E4PJJ1Q
EMI SHIELD / COVER, POWER SUPPLY
AP_IT6O87BJAD0FWG9G90FBF4
INTERNAL METAL SUPPORT PLATE
AP_3MUCYA8ZPAVI2TDQ2LAHN1
TOP LOAD-BEARING REINFORCEMENT PLATE
AP_LA7G6622DS8EF121J1TYMS
MAIN PCB MOUNTING BRACKET
AP_LMNOM5R6DPTM5L2PBAL5XC
POWER SUPPLY PCB MOUNTING BRACKET
AP_1MD72ONJSVYSHXRRV6VNG0
WOOFER MOUNTING BRACKET / RETAINER
AP_YVSCNKJLPL8I7Z98ODDRH4
S-PORT DUCT RETAINER / SUPPORT
AP_ZMGZKPI3ARRQ9MZOWNO1PW
REAR CONNECTOR PANEL INSERT, BLACK
AP_JF76NJRNEZCRMPWVLEPVN6
REAR CONNECTOR PANEL INSERT, WHITE
AP_5YG7B9OZXC21DVSJA2G2CR
AC INLET / MAINS RECEPTACLE
AP_PETM5YUFM3JJGY5QWVRZIP
RJ45 ETHERNET JACK
AP_Z8ILRU8EO950MVF9D986TJ
TOSLINK OPTICAL RECEIVER JACK
AP_KK8KRQPI0DYNKYIT018IVN
JOIN BUTTON SWITCH ASSEMBLY
AP_4GLP1COEVJIM9BBWG00V08
JOIN BUTTON CAP, BLACK
AP_AOUSX6K0S8QNFGH0YERWQK
JOIN BUTTON CAP, WHITE
AP_5CRUY397XWC1D2SI9918WR
TOUCH CONTROL OVERLAY / CAPACITIVE SENSOR SURFACE, BLACK
AP_5TT8MO4ZKL3LZ6BSGSCCO1
TOUCH CONTROL OVERLAY / CAPACITIVE SENSOR SURFACE, WHITE
AP_BB4J9IJTSU6BC1HM26EYMK
SONOS LOGO BADGE / FRONT MARK, BLACK UNIT
AP_U2KYYQNVEWR8T4CG2Q24EA
SONOS LOGO BADGE / FRONT MARK, WHITE UNIT
AP_VPXAQVBA4POM9G0VR9PIN1
FRONT ACOUSTIC GRILLE / PERFORATED SHELL SECTION, BLACK
AP_2G58HSB4CO7ZH4IA8YEHVZ
FRONT ACOUSTIC GRILLE / PERFORATED SHELL SECTION, WHITE
AP_ZRTZBOKEFB93VL4GYO71ZB
TOP ACOUSTIC GRILLE / PERFORATED SHELL SECTION, BLACK
AP_1SPIOV9CQP7NO3JEBDR107
TOP ACOUSTIC GRILLE / PERFORATED SHELL SECTION, WHITE
AP_OQHJSDVXVRA502N7IYWWR7
BOTTOM PANEL / SERVICE COVER
AP_EHZKZK25BZWO0MV52MW2A5
BOTTOM PANEL ADHESIVE SET
AP_GYWYTW126IU0A3NGA1MKBT
TOP COVER ADHESIVE / SEAL SET
AP_UWMHHVYYYSNMAZNZSP7OD0
FRONT BAFFLE GASKET
AP_WK7BWU9CAKWF4733ORQOAY
WOOFER GASKET
AP_KNT9K7988A95U9G7HMWE35
MIDRANGE DRIVER GASKET SET
AP_0G92ZRTT9ZC0JMJQB75CAD
TWEETER DRIVER GASKET SET
AP_JX1D3WXG8VPAJ7Q4QQOC72
SIDE SPEAKER GASKET SET
AP_ME47RQ3GPAQ7DQSKZVYJHD
S-PORT DUCT SEAL / GASKET SET
AP_9O0OAETPYDS76M9KAA1HT2
REAR CONNECTOR PANEL GASKET
AP_6WQ6GG5AMPN7UDBGULER7K
AC INLET INSULATOR / SAFETY BARRIER
AP_N9UBQ8LROM8R4TK7VOR60E
POWER SUPPLY INSULATING FILM / MYLAR SHIELD
AP_86JJ5LEFLQPIEFBE0R3XA9
MAIN PCB THERMAL PAD SET
AP_9YUJIP4JR6BVZXXC3HH7DM
AMPLIFIER THERMAL INTERFACE PAD SET
AP_RK52QGIP8RT0CHRG38TQ9X
POWER SUPPLY THERMAL INTERFACE PAD SET
AP_JUXPHM8SB1FX9SXVU1KBX8
HEAT SINK / THERMAL SPREADER ASSEMBLY
AP_DZW4B8BBPZWO2XAQ3V23W5
AC INPUT EMI FILTER ASSEMBLY
AP_0MJ2DBK99C5LZRO4X07UKB
PCB MOUNTED MAINS FUSE
AP_8ZI6L4T2LWH906QMGNX626
METAL-OXIDE VARISTOR, SURGE PROTECTION
AP_C9AENOXJZUKEG5I9C9PUKG
BRIDGE RECTIFIER
AP_LJLKVMLASWEBJXI2XKP361
PRIMARY BULK CAPACITOR, 100UF 400V, POSITION 1
AP_BR681PSRURHH5C917Y76ZR
PRIMARY BULK CAPACITOR, 100UF 400V, POSITION 2
AP_MF83KVQHGSJWSQZ9XP8JAY
COMMON-MODE CHOKE, AC INPUT
AP_MNDKCCDC7KSZAKVQBI2K6C
INRUSH CURRENT LIMITER / NTC THERMISTOR
AP_TTPAP09WDVFD8QYIHEEG4K
POWER SUPPLY TRANSFORMER
AP_AT4WUQACER3CO7EIDB2S1G
POWER SUPPLY PWM / SWITCHING CONTROLLER
AP_AMUZG9E7JZWUJW581NOQL5
POWER MOSFET, PRIMARY SWITCH
AP_PD6QVAB5IHDVDERXJCYG7A
SECONDARY RECTIFIER / SYNCHRONOUS RECTIFIER DEVICE
AP_SO1PO40IAXHUP97Z40ANQC
DC OUTPUT FILTER INDUCTOR
AP_FDGDL7DMKZ1QLW9AOEFCQJ
DC OUTPUT FILTER CAPACITOR SET
AP_QO1Y092T29UD1SD3QGPI93
CLASS-D AMPLIFIER IC SET
AP_YY2JAOM9GYUOXX6B1Q43OQ
AUDIO DSP / SOC DEVICE
AP_NAGUDQ0OYAXWQE8P9SNI9N
MEMORY DEVICE, FLASH
AP_WXHLGEYWK4TC5Z5ODLNJSH
MEMORY DEVICE, RAM
AP_GYJYHCMXCOTKDO7JOED2CZ
ETHERNET PHY DEVICE
AP_QPYPQ2MOVTG1ZUPLE77YES
WIRELESS RF FRONT-END / TRANSCEIVER DEVICE
AP_X3551PRVFPBXP47YDW466G
OPTICAL S/PDIF RECEIVER DEVICE
AP_3KJL9UX1SYLD8JI2Y9R3WC
IR RECEIVER SENSOR
AP_UH00FB1AMOX22GYMI1O58T
STATUS LED / IR INDICATOR LIGHT PIPE
AP_3UFMWFXES1DUWN5GW1D3CJ
TOUCH CONTROL SENSOR ELECTRODE / PCB
AP_7ST11ABHMIM24QF3OADIUR
FACTORY PROGRAMMED FIRMWARE IMAGE / RECOVERY SOFTWARE MEDIA
AP_W21R3ZT0312SP5TZ2R2LC2
FACTORY CALIBRATION / PRODUCTION TEST SOFTWARE
AP_NY636VWZUVU2HF42DOBYG5
SERVICE DIAGNOSTIC SOFTWARE / TEST IMAGE
AP_GKDTYAZBWND6D5P1VALULF
AC POWER CORD, NORTH AMERICA
AP_H066IZR979QCAYS3G3VTSC
AC POWER CORD, UNITED KINGDOM / IRELAND
AP_M95VC9C8H9TZ4PKPCCZAB1
AC POWER CORD, EUROPE
AP_FJJ6MHBIEZM5K04S98A6PU
AC POWER CORD, AUSTRALIA / NEW ZEALAND
AP_4GA1PTK2G0DYOV0OEPBD7Y
AC POWER CORD, CHINA
AP_FBKJF8V64MR848Z5TKXQJG
AC POWER CORD, JAPAN
AP_C04TQA4Z1E2EK5YJ30DMGK
AC POWER CORD, KOREA
AP_JNNJVI15H2BD3BCWOYFA9B
AC POWER CORD, SWITZERLAND
AP_L8G70MJY28HDGKIKJPVY7C
AC POWER CORD, INDIA
AP_ZPSCUOHR7T48XFDZS89RCP
OPTICAL AUDIO CABLE
AP_TRP52AE9E1NKZZ84T3R093
ETHERNET CABLE
AP_Q2C56OK4JHBHET0ES08Q0Z
Playbase Quickstart Guide; OEM P/N: 640-00438 Rev A
AP_FR78JSQT3ZI1P3SL40WPID
Important Product Information; OEM P/N: 640-00273
AP_G1TGRV5H7KTF7W4123NYO3
PLAYBASE USER GUIDE
AP_SIZQ15DVBCCOPY7NE5CNRY
PRODUCT SERIAL / MAC ADDRESS LABEL
AP_76G1JVRHSGQXVTKVGL1U36
REGULATORY / RATING LABEL, MODEL S11 / FCC ID SBVRM011
AP_8V3C80T3J4ZXKWN3ECXRN4
BARCODE / CARTON IDENTIFICATION LABEL
AP_9OHVSSQL7GJ1DOJFEUQIOT
PRODUCT COLOR / CONFIGURATION LABEL
AP_0V2DVX4UM539WZ6ZS88TEA
WARNING / SAFETY LABEL SET
AP_ZKQH0BRVW1J7XWUY71RLDL
RUBBER FOOT / ISOLATOR SET
AP_OJRQS5W0BWCQRDOG5SA0K4
CHASSIS FOAM DAMPING SET
AP_EMERCE8Y7SKD149E9VB97K
ACOUSTIC ABSORPTION / DAMPING PAD SET
AP_RLZRNJHEC1PH7DHU13VCG6
CABLE RETAINER / CLIP SET
AP_RBBVO0ICBT4U17PVOUO0YY
WIRE HARNESS TIE / RETAINER SET
AP_T3LNBEO2S4R0TTWMWFM7J1
TORX T-20 SCREW, 44MM
AP_NVB65CE6JP1K90AT7C969G
TORX T-20 SCREW, 34MM
AP_ECNVK3ZEYHQ1DRKQML9C1R
TORX T-20 SCREW, 16MM
AP_TYGX1489CP8IDI5K3JWXMM
TORX T-10 SCREW, 11MM
AP_4Z11AHW62OKZP8Y83QKF7F
PCB MOUNTING SCREW SET
AP_P5Q9CVO9QP2FAZ37DSSGU2
DRIVER MOUNTING SCREW SET
AP_1OJG6SVUGWVPE3GXF8QM4L
WASHER / SPACER SET
AP_65XFXC4IL7OF41QY08SKZS
THREADED INSERT / STANDOFF SET
AP_NV6MXHL1BFU20YK36JUA0Q
SHIPPING CARTON, PLAYBASE
AP_L0X19T8ME0HLHO55C17T10
FORMED PROTECTIVE END-CAP / CUSHION SET
AP_C6XD2116P9UN963375M2BT
TOP / BOTTOM PROTECTIVE FOAM INSERT SET
AP_SZ4RZYWGO7YNBDQVWNHVC7
POLY BAG / PROTECTIVE WRAP
AP_8IFV2JTVSQUG2LY8KG73Y5
ACCESSORY BAG
AP_HBRX8QCIBMRLBX1NMWQ3EC
CABLE BAG / SLEEVE
AP_NIATAFFYLH02OBA359D2PA
DOCUMENT PACKET ENVELOPE
AP_M9R33AHFJI05W6DA02ZLR4
CARTON SEALING TAPE / CLOSURE SET
AP_HQG8X3MQJ9598IAEVTYYIL
DESICCANT / MOISTURE CONTROL PACK
AP_ZECDWPQ8J5NZ8V9EAX7HC5
PROTECTIVE FILM, TOP SURFACE
AP_3Z05FDFXDX1WH4IRUF0YRJ
PROTECTIVE FILM, CONNECTOR PANEL

Repair, service & parts, for your Sonos Playbase

  1. 1 Repairs are performed on a best-effort basis. Acme Revival utilizes a network of sophisticated technicians and engineers with diverse service offerings; despite this, factors that influence the repair outcome may ultimately prove unsuccessful. Acme Revival makes no claim that it can, guarantee a repair before your device is sent in for diagnostic evaluation; even then, repair and diagnostic work are not mutually exclusive. Despite well-intentioned quoting, repairs may still prove unsuccessful.
  2. 2 Parts known to Acme Revival via Acme’s Neural Network and documented discovery. These parts may not represent OEM cataloging nor does Acme Revival guarantee display accuracy. Always check with Acme’s Help Desk to ensure availability and accuracy. Parts may not be in new condition, may be unavailable, discontinued, or not offered for independent sale.