Repair, Service & Parts for the Sonos Bridge Audio Equipment

Repair
solutions,
in network.

Acme Revival connects your Sonos Bridge with a nationwide network of skilled electronics technicians built to fix what manufacturers won't. Start online, ship it in, and track every update and outcome in one transparent Service Dashboard.

Top Repair Complaints:

Bridge will not power on
Bridge is not found by the Sonos app
Bridge disconnects from the Sonos system
Bridge cannot complete a software update
Sonos system stops updating when the Bridge is connected
Ethernet connection does not work
Bridge does not create or maintain the SonosNet connection
Status light keeps flashing and setup does not complete
Factory reset does not complete normally
Connected Sonos products disappear or become unavailable

Top Error Codes / Messages:

Error 501 —
The Sonos Bridge is having trouble completing a system update.

Error 1002 —
One or more Sonos products failed to complete an update, a condition Sonos says is most commonly seen when a Bridge is being used.

Flashing green status light —
The product is ready for setup and may not yet be associated with the Sonos system.

Flashing orange and white status light —
The Sonos product is updating or undergoing a factory reset; Sonos also documents this pattern as a possible fault indication in some circumstances.

Repair

$45.⁰⁰

FLAT-RATE REPAIR (LABOR)

90-Day Warranty No-Fix Repair Guarantee

Revival’s flat-rate repair service is a best-effort attempt to diagnose and repair the reported issue. The advertised price covers technician labor only and will not increase.

If replacement parts are required, we’ll provide a separate quote for your approval before proceeding. If we can’t complete the repair, your labor charge will be refunded. A separate $25 Repair Network Service Fee applies, along with return shipping & handling. These charges are non-refundable.

Repairs may be limited by device condition, prior damage or modification, safety concerns, or unavailable manufacturer-controlled parts or resources.

Most Recent Repair Requests:

We’re still collecting data here.

² (Known) Parts List:

AP_8EAK0X8F1HFRL1B7T2F2YZ

FACTORY FUNCTIONAL TEST FIXTURE, SONOS BRIDGE

AP_Z47W5CN5U2JXE7GDIU01KX

RF PERFORMANCE TEST FIXTURE, 2.4 GHZ, SONOS BRIDGE

AP_WG26XWNU73VNDJRPQAJYZH

PROGRAMMING AND MAC-ADDRESS PROVISIONING FIXTURE, SONOS BRIDGE

AP_LQIOLFQPYGJU73WOGQZXEY

MAIN PRINTED CIRCUIT BOARD ASSEMBLY, SONOS BRIDGE

AP_XQRFIIYVHPL1SMM1499DJ8

SLIM EXTERNAL POWER ADAPTER, 5 VDC 2 A, US; OEM P/N: UL310-0520

AP_33IXJ3EESSS78BY7CG0HQE

SLIM EXTERNAL POWER ADAPTER, 5 VDC 2 A, EU

AP_3CXD4AGHTKCZ2PU7OYIAB7

SLIM EXTERNAL POWER ADAPTER, 5 VDC 2 A, UK

AP_Q1NSZ413LDPADTGOFV32I6

SLIM EXTERNAL POWER ADAPTER, 5 VDC 2 A, AU/NZ

AP_ED8VMJDZEATHEXIXWPBH2Y

SLIM EXTERNAL POWER ADAPTER, 5 VDC 2 A, CHINA

AP_VS6O3AVCWKCXPR23JCT6AH

SLIM EXTERNAL POWER ADAPTER, 5 VDC 2 A, JAPAN

AP_9M7G0D8Z34C7A3T8IUB4U0

RF SHIELD ASSEMBLY, MAIN PCB, UPPER

AP_G09FUG05G3NHVNYYZL5CI4

RF SHIELD ASSEMBLY, MAIN PCB, LOWER

AP_ZMJ7LZ3ZDQMLQQ8IVC81CW

2.4 GHZ RF TRANSCEIVER / BASEBAND IC

AP_EAOHS6Y8S0GBG391SIM93Y

NETWORK PROCESSOR / SYSTEM-ON-CHIP IC

AP_NV30BSK7BVP4UZU9I31HDI

ETHERNET SWITCH CONTROLLER IC, TWO-PORT

AP_8NWGLCXHG27OGVIJ86R4WJ

SDRAM MEMORY IC

AP_10G64CSGA7HYG5QN0Y7TWK

NONVOLATILE FLASH MEMORY IC, SYSTEM FIRMWARE

AP_K7DL47KPVRAEDKSZGQF1K5

SERIAL EEPROM / CONFIGURATION MEMORY IC

AP_WX4EVMXMRQRSN08KCFH6V6

DUAL RJ45 ETHERNET CONNECTOR ASSEMBLY

AP_G1H3RZWCD84AW1SPJZNE03

ETHERNET MAGNETICS TRANSFORMER, PORT 1

AP_Y1QEQ6U255K2RT0Q4COOAO

ETHERNET MAGNETICS TRANSFORMER, PORT 2

AP_3ZW4O3E7PX7N2ZV6PX1G5H

ANTENNA ASSEMBLY, 2.4 GHZ, PRIMARY

AP_QBCY9XA9ZPZQ42TC1OOQ0X

ANTENNA ASSEMBLY, 2.4 GHZ, DIVERSITY

AP_GINJIYMAFWWTPH4K3D8FAN

RF COAXIAL PIGTAIL ASSEMBLY, PRIMARY ANTENNA

AP_C534E5KWU200MRFFWUPOE6

RF COAXIAL PIGTAIL ASSEMBLY, DIVERSITY ANTENNA

AP_L9E5ZE5PQKPKOJG8VFBV6U

UPPER HOUSING ASSEMBLY, LIGHT GRAY POLYCARBONATE

AP_FWWQCD38HS1ZINKQHNH1KB

LOWER CHASSIS / INNER BASE ASSEMBLY

AP_MIUWV9364SANQ0AAXCU571

RUBBER BOTTOM COVER / NONSLIP PAD

AP_2CLN52XCRSJIKHF5MH7669

RETAIL SHIPPING CARTON

AP_A8HOZU8YD1IBEX6JBSYIKW

INTERNAL PACKAGING INSERT / ACCESSORY RETAINER

AP_I44JRLPJNEV7PY1JSDG5SI

MASTER SHIPPING CARTON

AP_FX93C8529G8YVC5CLSD2IC

MASTER-CARTON DIVIDER / PARTITION SET

AP_1D0HOG3NGGR3LXVRI1ZGA1

FLAT ETHERNET CABLE, RJ45-TO-RJ45, SUPPLIED

AP_F1FWABGZ5F6IJETNPXCZAV

SETUP CD, SONOS CONTROLLER SOFTWARE

AP_JUS1SSSV4RAJ5YXF6CXWDS

FACTORY FIRMWARE IMAGE, SONOS BRIDGE

AP_P5H12XKRV7QIEWJFACKQJD

BOOTLOADER IMAGE, SONOS BRIDGE

AP_I85X6HWATH2NIMVBP2BASD

FACTORY CONFIGURATION / CALIBRATION DATA IMAGE

AP_VUWL3OOOVB4VTTOESWUVQ5

DC POWER INPUT JACK

AP_QJSAPZE86GHEWOOA1KXODL

DC INPUT PROTECTION AND FILTER ASSEMBLY

AP_Z4XF5WPJ7G5N1NDJODLI82

DC-DC SWITCHING REGULATOR IC

AP_0EH9NGKE2P21OR4D8HO89A

POWER INDUCTOR, DC-DC CONVERTER

AP_EQG9OW8F3V2IPYT5CSQKS4

LOW-DROPOUT VOLTAGE REGULATOR IC

AP_WQ1NZIAE2SSKLN3R7U9A14

POWER-ON RESET / SUPERVISOR IC

AP_BWSLRRZO9Q03UPMHOPZQUQ

CRYSTAL OSCILLATOR / REFERENCE CRYSTAL, SYSTEM CLOCK

AP_HRCWDWJ1UV5YLNJ6W4M53K

RF REFERENCE CRYSTAL / OSCILLATOR

AP_4SMNL1N7FV619PZYRRKERW

JOIN BUTTON TACTILE SWITCH

AP_POTVOJGMIVFKA69B9OI3GS

JOIN BUTTON PLUNGER / ACTUATOR

AP_2B91ETM98CCQDPZAQJAKDI

BRIDGE STATUS INDICATOR LED ASSEMBLY

AP_WHDQZY3KWCWXGDD2QNBLW5

STATUS INDICATOR LIGHT PIPE / LENS

AP_74EI1GNKW4R5ZYDGXP1NXR

ESD / SURGE PROTECTION ARRAY, ETHERNET

AP_BUP58BP1B5RK1SM0O4FD30

ESD / SURGE PROTECTION DEVICE, DC INPUT

AP_NHCQ6GACR4Y8DZEVEP1JLC

RF FRONT-END MATCHING / FILTER NETWORK

AP_DFU6C6YPILO2030UFOCWQP

RF POWER AMPLIFIER / FRONT-END IC

AP_SYS3927F9CZ4IJDS3G5WZZ

RF ANTENNA SWITCH IC

AP_APLS8Z1FUICI5VLF032VFY

U.FL-STYLE RF BOARD CONNECTOR, PRIMARY

AP_UEG1X2L8466H0MLLV5RPEZ

U.FL-STYLE RF BOARD CONNECTOR, DIVERSITY

AP_TRZHSWFFZPMIZB6GLAF8G7

FACTORY DEBUG / PROGRAMMING HEADER

AP_3JV7JSRX672QFCJYWCLA88

PCB TEST-POINT CONTACT SET

AP_BCP6W86P9PHO4CSE5N06C3

EMI / GROUNDING SPRING CONTACT SET

AP_RLSSV4P06K3XX903AV3C90

THERMAL / INSULATING PAD SET, PCB

AP_5FJWT48PMOXOE5LF509JOQ

PCB-TO-CHASSIS SPACER / SUPPORT SET

AP_NWPCXEQWQ68LNBQVAN2NXG

BASE RETAINING SCREW SET, PHILLIPS, 0.9 CM, FOUR-PIECE

AP_MU6YLCINMROCBAOFNXMEZA

BASE RETAINING SCREW, PHILLIPS, 0.9 CM

AP_HJK17PB3F51AFYXRAXYMWK

RUBBER BOTTOM COVER PRESSURE-SENSITIVE ADHESIVE

AP_6Q446S7XJNJ344VQXM197U

ACCESSORY POLYBAG, POWER ADAPTER

AP_1TA09H84A8NG4LIYGUKPV3

ACCESSORY POLYBAG, ETHERNET CABLE

AP_BPR2KQFM93Z50V8M81588Z

PRODUCT PROTECTIVE BAG / WRAP

AP_OIV4N9IX4E2BU57KEV6GTO

ETHERNET CABLE RETAINING TIE

AP_5X1FL9ZETKCOCBBKXHDUPN

POWER-ADAPTER CABLE RETAINING TIE

AP_7QMADXKOWITF3PHMFWMX4T

SERIAL NUMBER / MAC ADDRESS BARCODE LABEL

AP_SZU1YEGN69Q21HBFV5XTL5

PRODUCT RATING / REGULATORY LABEL

AP_6GH6G0PT3KD7CG2Q1PVMVJ

FCC / IC COMPLIANCE LABEL, BR000

AP_HHB9S9IH3BME4NAB5RIWG8

RETAIL CARTON PRODUCT / UPC LABEL

AP_D5I41U5M2YO5BEUE8BG76I

MASTER CARTON SHIPPING LABEL

AP_7I0W151FUXON3V2YFU79DA

SONOS TOP LOGO BADGE / APPLIQUE

AP_AIC17E9CXM7IS7L5W14NAH

SONOS FRONT LOGO MARKING / APPLIQUE

AP_T5BI96RSNV13RRQAGMAOYA

JOIN-BUTTON ICON LABEL / MARKING

AP_PCD516S1SVTRAMAZY2KLP4

QUICK START GUIDE, ENGLISH

AP_T403QJZBJ0CJFAJO4XHMFK

QUICK START GUIDE, FRENCH

AP_Z3127M3CGW337D1O4F2TBT

QUICK START GUIDE, GERMAN

AP_SVR8YC15S6JEZDFX8S6A9N

QUICK START GUIDE, SPANISH

AP_K6FP3HVJA7L8V54ECDWOY8

QUICK START GUIDE, ITALIAN

AP_PI0FNB8JZZKPQA8L0NHTI4

QUICK START GUIDE, DUTCH

AP_N94LOYGE8UEHXSXUAB6WJ7

QUICK START GUIDE, DANISH / NORWEGIAN / SWEDISH

AP_JNLSQ0RTHJPHYFPKY88ACP

QUICK START GUIDE, JAPANESE

AP_YUSTGQL15E365ALUI2UEOQ

QUICK START GUIDE, SIMPLIFIED CHINESE

AP_M44Y9EJLARVM2VX6XRITBC

PRODUCT GUIDE / USER MANUAL

AP_C1OZ8E9N70ETC5FO0R576V

SAFETY AND REGULATORY INFORMATION INSERT

AP_C4MBOWFQ2IAEZ7NDZWUGDY

WARRANTY / SUPPORT INFORMATION INSERT

AP_KEZ1F7QPOB14AB4GQBY9HT

LEAD-FREE SERVICE SOLDER / SOLDER WIRE

Repair, service & parts, for your Sonos Bridge

¹ Repairs are performed on a best-effort basis. Acme Revival utilizes a network of sophisticated technicians and engineers with diverse service offerings; despite this, factors that influence the repair outcome may ultimately prove unsuccessful. Acme Revival makes no claim that it can, guarantee a repair before your device is sent in for diagnostic evaluation; even then, repair and diagnostic work are not mutually exclusive. Despite well-intentioned quoting, repairs may still prove unsuccessful.
² Parts known to Acme Revival via Acme’s Neural Network and documented discovery. These parts may not represent OEM cataloging nor does Acme Revival guarantee display accuracy. Always check with Acme’s Help Desk to ensure availability and accuracy. Parts may not be in new condition, may be unavailable, discontinued, or not offered for independent sale.

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² (Known) Parts List:

Repair, service & parts, for your Sonos Bridge

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