Your device:

Status: Servicing, Paid

Qiagen TissueLyser

s/n: 000

ref: 34566

1

Customer States:

Suspected issue : Mechanical
Power on? : Yes
Error message? : No
“The bolt holding rotating shaft and the sample holder has come loose. Needs to be put back in.”

owner provided claim evidence:

Owner Address:

AgTech Innovation Alliance, 1100 Main Street, STE 300 Woodland, CA, 95695

Owner Name:

Sudhee Lakshmana

Owner Contact:

sudhee@agstart.org

000-000

Initial Inbound Diagnostic Evaluation:

Device has undergone diagnostic inbound evaluation.

inbound images:

Repair / Service Updates:

November 28, 2022

Ordered the needed tool for the repair of this device.

November 30, 2022

Quote sent.

December 2, 2022

Repair done. Device is being packaged and readied for return shipment.

LINE OPCODE TECH TYPE HOURS TOTAL
Initial diagnostic evaluation 0.00
[LAB]_002 - Disassembly of device to fundamental part basis 329.00
[LAB]_207 - Diagnostic scope of internalized (inherent) motor, stepper, or other powered mechanism that creates revolution or other movement(s). 225.00
[LAB]_620-Repair, correction, or timing calibration of internalized (inherent) motor, stepper, or other powered mechanism that creates revolution or other movement(s) 425.00
Complimentary Cleaning + Disinfect 0.00
Return Shipping / Freight 0.00

PARTS/ACCESSORY WARRANTY DISCLAIMER: ALL PARTS AND ACCESSORIES ARE SOLD AND ALL REPAIRS ARE PROVIDED BY ACME REVIVAL AS-IS. ACME REVIVAL HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, AND NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF PARTS OR PRODUCTS OR THE REPAIR. THE ONLY WARRANTIES ON PARTS AND ACCESSORIES OR REPAIRS ARE THOSE WHICH MAY BE OFFERED BY THE MANUFACTURER OR THE ORIGINAL PARTS DISTRIBUTOR AND ONLY SUCH MANUFACTURER OR DISTRIBUTOR SHALL BE LIABLE FOR PERFORMANCE UNDER SUCH WARRANTIES. CUSTOMER SHALL NOT BE ENTITLED TO RECOVER FROM ACME REVIVAL ANY CONSEQUENTIAL DAMAGES DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFIT OR INCOME, OR ANY OTHER INCIDENTAL DAMAGES.

DESCRIPTION TOTALS
TOTALS FORWARD 979.00
SALES TAX 0.00
MISC. CHARGES 0.00
(WARRANTY DEDUCTION) 0.00
PLEASE PAY THIS AMOUNT 979.00