Acme’s return and refund policy is forgiving and straight forward.
Returns are easy and at no-risk
Every Acme Revival device qualifies for a 14-day return option from the date of delivery. Should a device not meet your expectations, or present a defect within the first 14 days, simply begin a return on the main support platform, and we’ll arrange getting the device returned for a full refund. We are unable to accept returns after this 14-day period. Acme recommends installing, and utilizing your new device(s) immediately after delivery to ensure the device meets or exceeds your expectations.
Upon initializing a return, you’ll have seven (7) days to return your device via the designated carrier. If the device does not enter transit within 7 days of the return approval, we’ll automatically close the return.
Acme Revival will accept returns within 14-days from device/item delivery for a full and expeditious refund credited back to the original payment method. We are unable to issue refunds after the initial return period concludes, except in cases where warranty coverage applies, at the sole discretion of Acme Revival.
Orders (or specific items within orders) not yet shipped may be cancelled and refunded prior to shipment. We’ll deduct a transactional fee of 4.75% of the item(s) total from your issued refund. New updates to credit/debit card processors do not allow us to recoup fees associated with your order despite being refunded. This deduction helps us prevent fraud and inappropriate purchasing behavior on the platform.