Your device:

Asus FX516PM Laptop

s/n: *

ref: 32776

1

Customer States:

Suspected issue : ElectricalPower on? : No”The computer is not turning on”

owner provided claim evidence:

Owner Address:

1708 Waltrip Ct, Henderson, NV 89012

Owner Name:

Trey Torrez

Owner Contact:

treytorrez@gmail.com

000-000

Initial Inbound Diagnostic Evaluation:

Device has undergone inbound diagnostic evaluation.

inbound images:

Repair / Service Updates:

November 8, 2022

Please ask customer if he opened up the unit and disconnected anything, also ask customer to send the charger

November 9, 2022

Please ask customer if he opened up the unit and disconnected anything, also ask customer to send the charger

November 10, 2022

Customer responded. Is sending in his charger.

November 15, 2022

The power cord is here we will hook up battery and see if the battery charges. Seems customer spilled water on this device.

November 22, 2022

We are not able to repair. This has been rejected.

Return shipping tracking information:

UPS : 1Z3W9F050391209615
LINE OPCODE TECH TYPE HOURS TOTAL

PARTS/ACCESSORY WARRANTY DISCLAIMER: ALL PARTS AND ACCESSORIES ARE SOLD AND ALL REPAIRS ARE PROVIDED BY ACME REVIVAL AS-IS. ACME REVIVAL HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, AND NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF PARTS OR PRODUCTS OR THE REPAIR. THE ONLY WARRANTIES ON PARTS AND ACCESSORIES OR REPAIRS ARE THOSE WHICH MAY BE OFFERED BY THE MANUFACTURER OR THE ORIGINAL PARTS DISTRIBUTOR AND ONLY SUCH MANUFACTURER OR DISTRIBUTOR SHALL BE LIABLE FOR PERFORMANCE UNDER SUCH WARRANTIES. CUSTOMER SHALL NOT BE ENTITLED TO RECOVER FROM ACME REVIVAL ANY CONSEQUENTIAL DAMAGES DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFIT OR INCOME, OR ANY OTHER INCIDENTAL DAMAGES.

DESCRIPTION TOTALS
TOTALS FORWARD 0.00
SALES TAX 0.00
MISC. CHARGES 0.00
(WARRANTY DEDUCTION) 0.00
PLEASE PAY THIS AMOUNT 0.00