Google

Repair, Service, and Parts

Google repair, service, and parts

Acme Revival is an independent repair network that operates separately from the manufacturers whose devices we service. Our independence enables a repair model that exists beyond manufacturer-controlled strategies, while preserving the ability to work with manufacturers where appropriate.

Bắc Ninh City, Vietnam
Manuf. Location
≈ US $403B
Annual Revenue (est)
Consumer Electronics
End Use Segment

Google is a global technology company and consumer-electronics OEM operating under Alphabet Inc. While best known for Search, Android, YouTube, Gemini, advertising, and cloud services, Google also designs and markets a substantial portfolio of physical devices. Its hardware lineup includes Pixel smartphones, Pixel watches, Pixel Buds wireless earbuds, Fitbit health and fitness devices, and Nest smart-home products. Google generally designs and develops these products while relying on contract manufacturing partners such as Compal, Foxconn, Dixon/Padget and other suppliers for production and assembly in countries including Vietnam and India. Its Pixel family is Google's primary consumer-device platform and integrates Google's Android, AI, software, and services into first-party hardware.

2 Most Seen Failures:

Display Vertical Lines / Flickering

Pixel displays can develop persistent vertical lines, intermittent flickering, green tinting, or other panel abnormalities. Google has established extended repair programs for affected Pixel 8, Pixel 9 Pro, and Pixel 9 Pro XL devices.

Battery Swelling

The lithium-ion battery can physically expand, causing the rear cover or display to separate from the chassis and sometimes producing accelerated battery drain. Google specifically established an extended repair program for unexpected battery swelling on affected Pixel 7a devices.

Battery Overheating

Affected batteries can generate excessive heat, particularly during charging or demanding use, potentially triggering thermal protection and shutdowns. Google identified a potential battery-overheating risk in certain Pixel 6a devices and deployed mandatory battery-management changes.

Rapid Battery Drain / Reduced Capacity

Battery capacity can deteriorate to the point that runtime becomes substantially shorter than expected and charging may also become slower. Battery-performance and repair programs covering this behavior have affected models including the Pixel 4a, Pixel 4 XL, and Pixel 6a.

No Power / Dead Device

The phone can become completely unresponsive and fail to power on despite charging or attempting a forced restart. Google specifically recognized power-on failures under extended repair coverage for devices including the Pixel 5a (5G) and Pixel 4 XL.

Black / Blank Display

The device remains powered but the screen produces no visible image, leaving users with an apparently dead display while other phone functions may remain active. Google included blank or black screens among the display failures covered by the Pixel 5a (5G) extended repair program.

Unexpected Shutdowns / Restarts

The phone can restart or power itself off without user input, sometimes repeatedly or while sufficient battery charge remains. Google identified random restarting and shutdown behavior as a covered power-related issue for affected Pixel 4 XL devices.

Charging Failure / Degraded Charging

The phone may charge intermittently, charge unusually slowly, or fail to charge properly through wired or wireless charging. Google has recognized charging-performance degradation in battery programs and wired/wireless charging faults in Pixel 4 XL repair coverage.

Thermal Throttling / Heat-Related Functional Failure

Excessive device temperature can force the phone to reduce processor performance and charging speed or disable the camera, flash, cellular data, Wi-Fi, or 5G. If temperature continues rising, Pixel hardware protection can place the device into low-power operation or shut it down completely.

1 Acme Revival offers repair, service, and part rebuild opportunities for most Google devices.

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  1. 1 Repairs are performed on a best-effort basis. Acme Revival utilizes a network of sophisticated technicians and engineers with diverse service offerings; despite this, factors that influence the repair outcome may ultimately prove unsuccessful. Acme Revival makes no claim that it can, guarantee a repair before your device is sent in for diagnostic evaluation; even then, repair and diagnostic work are not mutually exclusive. Despite well-intentioned quoting, repairs may still prove unsuccessful.
  2. 2 Per information known, researched and collected by Acme Revival and its systems at time of page publishing (September 9, 2026).
  3. *Information regarding this manufacturer/brand/organization is estimated with information collected and known to Acme Revival. This information is intended to provide insights into the spotlight entity, however may not be accurate— information is strictly of estimate nature only.
  4. **The model list shown here may not be an all-inclusive list of the EcoFlow product range. Model list has been derived per information known, researched and collected by Acme Revival and its systems for the US market.