Acme Revival is an independent repair network that operates separately from the manufacturers whose devices we service. Our independence enables a repair model that exists beyond manufacturer-controlled strategies, while preserving the ability to work with manufacturers where appropriate.
Framework Computer Inc. is a consumer-computing manufacturer focused on repairable, modular, and upgradeable computers. It is best known for the Framework Laptop family, particularly the Framework Laptop 13 and Laptop 16, which are designed so owners can replace or upgrade major components such as mainboards, memory, storage, displays, batteries, keyboards, ports, and—in supported models—graphics modules. The company has since expanded into the Framework Laptop 12 convertible and Framework Desktop. Its distinguishing approach is long product life, user-serviceability, replaceable modules, published repair guidance, and reuse of components across generations rather than treating the computer as a sealed disposable product. Framework says most of its manufacturing occurs in Taiwan; its laptops, mainboards, Framework Desktop, and some modules are manufactured there, while certain peripheral modules are produced in other Asian countries. Framework
Framework Laptop 13 and 16 systems are repeatedly reported with individual USB-C or expansion-bay ports losing charging, data, or DisplayPort functionality. Failures can affect one port or orientation while other ports continue working, sometimes requiring mainboard replacement.
Mainboards can develop a condition where the laptop will not power on, POST, or produce video despite charge indicators or keyboard lighting. Reported cases include completely dead boards, intermittent booting, and boards requiring replacement after troubleshooting.
Framework Laptop 13 hinges, especially earlier generations, commonly become weak, loose, or unable to hold the display angle. Some replacement hinges have also been reported to loosen again after extended use.
Framework laptops are reported with black screens, intermittent video, developing lines, flickering, or complete internal-panel failure while the rest of the computer remains operational. Causes include failed panels, display connections, and occasionally mainboard-side display circuitry.
Individual keyboard keys, the touchpad, fingerprint reader, or multiple input devices can stop responding intermittently or permanently. Input-cover cables, touchpad modules, keyboard assemblies, and fingerprint/power-button hardware are recurring replacement items.
Early 11th Gen Intel Framework Laptop 13 mainboards are particularly associated with RTC coin-cell degradation or discharge that prevents normal power-on after the laptop sits unplugged. Affected machines may only start after AC power is connected or after the RTC battery is recharged or replaced.
Owners report batteries that lose substantial usable capacity, stop charging reliably, or discharge unexpectedly despite being connected to power. Charging faults can overlap with USB-C power-delivery, embedded-controller, or mainboard problems.
Framework Laptop cooling fans are reported to develop grinding, rattling, scraping, or abnormal noise as the fan assembly wears or contacts surrounding components. Severe cases require replacement of the fan or heatsink/fan assembly to restore reliable cooling.
The relatively thin aluminum chassis and display cover can develop bending, cracks, broken screw mounts, or excessive flex around hinges, keyboard mounting points, and expansion-card openings. Structural wear can contribute to display wobble, hinge problems, and poor input-cover fit.
Connect with a technician.
Orders can typically be cancelled 24 hours prior to shipping
Get a real-time offer. Enter the make and model to begin.
Acme offers several ways to pay your service or repair balance.
Securely powered by 
This service is provided by Community Federal Savings Bank (“CFSB”), member FDIC, for which GoCardless Ltd acts as a third-party servicer.
Payable to ACME REVIVAL INC, write Framework in memo line, and mail your check to: 191 University Blvd. Suite 340, Denver, CO 80206. Payment are collected every weekday excluding federal holidays.
