Enabot

Repair, Service, and Parts

Enabot repair, service, and parts

Acme Revival is an independent repair network that operates separately from the manufacturers whose devices we service. Our independence enables a repair model that exists beyond manufacturer-controlled strategies, while preserving the ability to work with manufacturers where appropriate.

Shenzhen, Guangdong, China
Manuf. Location
≈ US $2M
Annual Revenue (est)
Companion Robots
End Use Segment

Enabot Limited is a Shenzhen-based consumer robotics company founded in 2018 that develops and manufactures compact AI-enabled family, pet-care, monitoring, and companion robots. Its best-known products are the EBO family of mobile home robots and the ROLA pet-focused range. These devices combine autonomous mobility, cameras, two-way audio/video, remote app control, AI interaction, automatic patrol and charging, pet entertainment, home monitoring, and, on higher-end models, visual navigation and family-care functions. Current products include the EBO Max, EBO X, EBO Air 2 series, EBO Mini series, EBO SE series, ROLA Mini, ROLA PetPal, PetTracker, and related smart pet products. Enabot says R&D comprises about 70% of its team and positions its products around keeping families, pets, children, and older relatives connected when users are away from home.

2 Most Seen Failures:

Wheel / Drive Motor Failure

EBO robots commonly develop wheels that stop turning, bind, run unevenly, or cause the robot to pull to one side. Hair and debris frequently jam the wheel modules, while persistent cases can involve worn treads, wheel assemblies, or drive motors.

Charging Contact / Dock Failure

Robots may fail to charge reliably because of dirty, oxidized, misaligned, or poorly contacting dock terminals. Enabot specifically documents unstable copper-contact connections and lists charging-dock boards and charging FPC assemblies as serviceable parts.

Battery Failure

Lithium-ion battery degradation can cause reduced runtime, inability to power on, unexpected shutdowns, or failure to accept a charge. Enabot and iFixit both identify battery replacement as a normal repair path on EBO models.

Automatic Docking / Recharge Failure

EBO units may fail to locate, approach, or correctly seat on their charging dock. Problems can originate from dirty ranging sensors, wheel faults, dock positioning, charging-contact issues, or navigation hardware.

Camera Module Failure

A damaged or failing camera can produce blurry, distorted, intermittent, or completely missing video. Camera modules are separately replaceable on EBO SE and EBO Air and are included in Enabot's official out-of-warranty repair parts list.

Speaker / Audio Output Failure

Users can experience weak, distorted, intermittent, or missing speaker audio during two-way communication. Enabot treats the speaker as an individually replaceable hardware component on both EBO SE and EBO Air.

Mainboard Failure

Motherboard faults can cause the robot to become unresponsive, behave erratically, fail to boot, or cruise unexpectedly even after firmware troubleshooting. Both Enabot's service pricing and iFixit documentation identify motherboard replacement as a major repair.

Charging Cable / Power Adapter Failure

A defective USB cable, adapter, or power connection can leave the robot unable to charge or power up. Enabot troubleshooting specifically directs users to check the charging supply, and both adapters and charging cables appear in its service-parts schedule.

Sensor / Obstacle-Detection Failure

Dirty or defective ToF, anti-drop, or navigation sensors can cause poor obstacle detection, abnormal steering, or failure to return to the dock. Enabot specifically instructs users to clean the ToF sensor when docking/navigation problems occur, indicating this sensing path is a recurring failure point.

1 Acme Revival offers repair, service, and part rebuild opportunities for most Enabot devices.

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  1. 1 Repairs are performed on a best-effort basis. Acme Revival utilizes a network of sophisticated technicians and engineers with diverse service offerings; despite this, factors that influence the repair outcome may ultimately prove unsuccessful. Acme Revival makes no claim that it can, guarantee a repair before your device is sent in for diagnostic evaluation; even then, repair and diagnostic work are not mutually exclusive. Despite well-intentioned quoting, repairs may still prove unsuccessful.
  2. 2 Per information known, researched and collected by Acme Revival and its systems at time of page publishing (September 29, 2026).
  3. *Information regarding this manufacturer/brand/organization is estimated with information collected and known to Acme Revival. This information is intended to provide insights into the spotlight entity, however may not be accurate— information is strictly of estimate nature only.
  4. **The model list shown here may not be an all-inclusive list of the EcoFlow product range. Model list has been derived per information known, researched and collected by Acme Revival and its systems for the US market.