Decent Espresso

Repair, Service, and Parts

Decent Espresso repair, service, and parts

Acme Revival is an independent repair network that operates separately from the manufacturers whose devices we service. Our independence enables a repair model that exists beyond manufacturer-controlled strategies, while preserving the ability to work with manufacturers where appropriate.

Tsuen Wan, Hong Kong
Manuf. Location
≈ US $18M
Annual Revenue (est)
Espresso machines
End Use Segment

Decent Espresso International Limited is a Hong Kong-based designer and manufacturer of technologically advanced espresso machines, best known for its DE1 series. Unlike many appliance brands that outsource final production, Decent has developed its own manufacturing, assembly, R&D and testing operations in Hong Kong, while sourcing specialized components internationally and from manufacturing partners. Its machines emphasize precise electronic control and measurement of espresso variables, customizable brewing profiles, software connectivity and continual product refinement. Decent is particularly known among specialty-coffee enthusiasts and professionals for applying software, sensors and data-driven control to espresso extraction, effectively combining a precision coffee appliance with a software-controlled brewing platform.

2 Most Seen Failures:

Tablet Battery Swelling

The Android control tablet battery can swell or develop a “bubble,” potentially deforming the tablet enclosure and requiring battery or tablet replacement. Decent documents a battery-free modification as a long-term remedy.

Steam Wand Ball-Joint Leakage

Water or steam can leak around the steam-wand ball-joint nut or its seals. Wear, looseness, or degraded O-rings can cause leakage and may require seal service or steam-wand replacement.

Incorrect Water-Level Sensor Readings

The water-level sensor can report an incorrect or stuck tank level even when the actual amount of water changes. A failed sensor board, tube, or associated connection may require replacement of the water-level sensor assembly.

Pump Priming or Pump Failure

The DE1 pumps can fail to establish water flow, including conditions where air in the uptake system prevents the pumps from priming. Persistent pressure or flow problems can ultimately require pump replacement.

Manifold Cracking or Leakage

Early DE1 manifolds, particularly v1.0 and v1.1 machines exposed to repeated heat cycling, could develop cracks and small water leaks. Manifold valves or the manifold electronics can also fail, requiring repair or replacement of the assembly.

Group-Head Gasket Wear and Leakage

A worn or “tired” group-head gasket can stop sealing correctly during extraction. Typical effects include leakage together with sudden pressure drops and abnormal flow-rate spikes.

Pressure Sensor Failure

The DE1 pressure sensor can fail, particularly when water reaches it because of leakage around its sealing O-ring. Less commonly, the sensor itself can fail independently and require replacement.

Internal Water-Tube Wear and Leakage

Vibration can cause an internal water tube to rub against nearby hardware, eventually wearing through its protective layers and producing a leak. Later DE1 revisions added additional tube positioning and protection to reduce this failure mode.

Scale-Related Heater Failure

Mineral scale from unsuitable water can accumulate in the machine and eventually cause heater failure. Decent identifies calcification as a major espresso-machine failure mechanism and warns that severe scale-related heater failures can require factory repair.

1 Acme Revival offers repair, service, and part rebuild opportunities for most Decent Espresso devices.

Connect with a technician.

  1. 1 Repairs are performed on a best-effort basis. Acme Revival utilizes a network of sophisticated technicians and engineers with diverse service offerings; despite this, factors that influence the repair outcome may ultimately prove unsuccessful. Acme Revival makes no claim that it can, guarantee a repair before your device is sent in for diagnostic evaluation; even then, repair and diagnostic work are not mutually exclusive. Despite well-intentioned quoting, repairs may still prove unsuccessful.
  2. 2 Per information known, researched and collected by Acme Revival and its systems at time of page publishing (September 25, 2026).
  3. *Information regarding this manufacturer/brand/organization is estimated with information collected and known to Acme Revival. This information is intended to provide insights into the spotlight entity, however may not be accurate— information is strictly of estimate nature only.
  4. **The model list shown here may not be an all-inclusive list of the EcoFlow product range. Model list has been derived per information known, researched and collected by Acme Revival and its systems for the US market.