Datalogic

Repair, Service, and Parts

Datalogic repair, service, and parts

Acme Revival is an independent repair network that operates separately from the manufacturers whose devices we service. Our independence enables a repair model that exists beyond manufacturer-controlled strategies, while preserving the ability to work with manufacturers where appropriate.

Monte San Pietro, Italy.
Manuf. Location
≈ US $0.57B
Annual Revenue (est)
Automatic Data Capture
End Use Segment

Datalogic S.p.A. is an Italian technology OEM specializing in automatic data capture and industrial automation equipment. It designs and manufactures barcode scanners/readers, mobile computers, RFID equipment, industrial sensors, machine-vision systems, safety and measurement sensors, and laser-marking systems. Its equipment is primarily deployed in retail, manufacturing, transportation and logistics, and healthcare environments. Datalogic is particularly well known for barcode-scanning technology and retail checkout scanners; the company traces its history to the first commercial barcode scan and has become a major supplier of fixed and handheld scanning equipment. Today it has roughly 2,700 employees and about 1,200 patents/patent applications, with manufacturing and repair operations spanning six countries.

2 Most Seen Failures:

Scanner / Scan Engine Failure

The scanner fails to read barcodes reliably or stops scanning entirely. Causes documented across Datalogic models include failed optical/laser components, internal scanner faults, or scan-engine-related hardware problems.

Power Supply / Power Connection Failure

The device fails to power on, powers off unexpectedly, or shows no normal status indicators. Common hardware points to check include the AC/DC adapter, power cord, power connector, outlet, and terminal-supplied power connection.

Interface / Communication Board Failure

The scanner powers up but cannot communicate reliably with the POS terminal or host computer. Datalogic diagnostic documentation identifies interface-board faults, disconnected interface hardware, and communication-link failures as possible causes.

Scale Module / Load Cell Failure

Scanner-scale models may stop weighing, return incorrect readings, or report a dedicated scale-module or load-cell error. Datalogic Magellan diagnostics explicitly identify scale module/load-cell failure as a service-level hardware fault.

Scale Calibration Loss

The integrated scale loses its calibration and can no longer provide valid weight measurements. Affected Magellan models report a calibration error and generally require recalibration and, where applicable, recertification.

Scale Communication Failure

Communication between the scanner electronics and integrated scale is lost, preventing weight information from being returned correctly. Datalogic documentation associates this condition with internal scanner/scale problems and recommends checking the scale's cable connections before hardware service.

Battery / Charging Failure

Mobile computers may fail to charge normally, stop charging, or exhibit abnormal charging-status behavior. Datalogic documentation notes that charging can stop because of failures and identifies the battery, charging contacts/dock, power supply, and charging system as relevant components.

Remote Display / Display Connection Failure

The remote scale display may stop operating or communicating with the scanner-scale. Datalogic diagnostics identify the display itself and its connecting cable as potential defective components.

Button / Trigger Failure

A scanner control button or handheld trigger can become stuck or fail to actuate normally, interfering with operation. Datalogic Magellan diagnostics specifically identify a stuck control button as a hardware error requiring the button to be freed or the unit serviced.

1 Acme Revival offers repair, service, and part rebuild opportunities for most Datalogic devices.

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  1. 1 Repairs are performed on a best-effort basis. Acme Revival utilizes a network of sophisticated technicians and engineers with diverse service offerings; despite this, factors that influence the repair outcome may ultimately prove unsuccessful. Acme Revival makes no claim that it can, guarantee a repair before your device is sent in for diagnostic evaluation; even then, repair and diagnostic work are not mutually exclusive. Despite well-intentioned quoting, repairs may still prove unsuccessful.
  2. 2 Per information known, researched and collected by Acme Revival and its systems at time of page publishing (September 25, 2026).
  3. *Information regarding this manufacturer/brand/organization is estimated with information collected and known to Acme Revival. This information is intended to provide insights into the spotlight entity, however may not be accurate— information is strictly of estimate nature only.
  4. **The model list shown here may not be an all-inclusive list of the EcoFlow product range. Model list has been derived per information known, researched and collected by Acme Revival and its systems for the US market.