No Signal / No Connection
Cable or adapter is recognized poorly or not at all, resulting in no video, audio, or data connection. Reports include products that fail immediately despite apparently normal physical condition.
Cmple
Repair, Service, and Parts
Acme Revival is an independent repair network that operates separately from the manufacturers whose devices we service. Our independence enables a repair model that exists beyond manufacturer-controlled strategies, while preserving the ability to work with manufacturers where appropriate.
China
Manuf. Location
≈ US $5M
Annual Revenue (est)
Low-voltage connectivity
End Use Segment
Cmple.com, Inc. is a U.S.-based private-label connectivity and low-voltage electronics supplier founded in 2007. The company designs/sources and sells CMPLE-branded cables, connectivity components and installation hardware while also distributing products from other manufacturers. It is particularly associated with HDMI and Ethernet/network cabling, alongside USB and A/V cables, adapters, connectors, wall plates, networking hardware, TV mounting products and CCTV/security equipment. CMPLE serves both retail customers and professional installers, dealers and resellers through wholesale, e-commerce and drop-ship channels. The company states that it works directly with its manufacturing partners on product development and quality standards, suggesting an outsourced manufacturing model rather than production primarily at its U.S. warehouse/distribution locations.
2 Most Seen Failures:
Connector / Plug Failure
The male or female connector loses electrical continuity after limited use. Failures can appear after only a few insertion/removal cycles and leave the connected device unable to detect a signal.
Intermittent Signal
The connection repeatedly drops out rather than failing completely. This can produce intermittent video, audio, or data as the cable, connector, or termination loses reliable continuity.
Signal Degradation on Long Cable Runs
Longer cable models can experience reduced signal integrity, including picture degradation, loss of color, distortion, or repeated signal dropout. The problem becomes more apparent when cable length pushes the limits of the interface or conductor design.
Cable / Internal Conductor Failure
Internal conductors can become damaged or lose continuity, particularly following bending, pulling, or repeated handling. The result can range from degraded performance to complete loss of picture, sound, charging, or data transmission.
Device Compatibility Failure
A cable, adapter, or mount may physically appear suitable but fail to operate correctly with a particular device or configuration. This commonly presents as an undetected connection, inability to maintain a link, or hardware that cannot properly fit the intended equipment.
Mounting Hardware Stripping / Breakage
Included screws, bolts, or other mounting hardware can strip, break, or become difficult to install. Hardware failure can prevent secure installation and may require replacement fasteners.
Mount / Bracket Fit Problems
Mounting holes, brackets, adapters, or attachment points may not align correctly with the intended equipment. The result can be an incomplete installation or a mount that cannot safely secure the device.
Mount Joint / Retention Weakness
Adjustable or friction-fit mounting joints can fail to provide sufficiently positive retention when tightened or subjected to leverage. This can allow movement, sagging, loosening, or an insecure connection between the mounted device and support structure.
1 Acme Revival offers repair, service, and part rebuild opportunities for most Cmple devices.
Connect with a technician.
- 1 Repairs are performed on a best-effort basis. Acme Revival utilizes a network of sophisticated technicians and engineers with diverse service offerings; despite this, factors that influence the repair outcome may ultimately prove unsuccessful. Acme Revival makes no claim that it can, guarantee a repair before your device is sent in for diagnostic evaluation; even then, repair and diagnostic work are not mutually exclusive. Despite well-intentioned quoting, repairs may still prove unsuccessful.
- 2 Per information known, researched and collected by Acme Revival and its systems at time of page publishing (September 24, 2026).
- *Information regarding this manufacturer/brand/organization is estimated with information collected and known to Acme Revival. This information is intended to provide insights into the spotlight entity, however may not be accurate— information is strictly of estimate nature only.
- **The model list shown here may not be an all-inclusive list of the EcoFlow product range. Model list has been derived per information known, researched and collected by Acme Revival and its systems for the US market.
