Data HDD Failure
A HyperStore data drive develops read/write errors, becomes read-only, or becomes inaccessible. HyperStore can automatically disable the failed drive and migrate its storage tokens to healthy drives on the same node.
Cloudian HyperStore
Repair, Service, and Parts
Acme Revival is an independent repair network that operates separately from the manufacturers whose devices we service. Our independence enables a repair model that exists beyond manufacturer-controlled strategies, while preserving the ability to work with manufacturers where appropriate.
San Jose, California, USA
Manuf. Location
≈ US $22.9M
Annual Revenue (est)
Enterprise Data Storage
End Use Segment
Cloudian, Inc. is an enterprise data-storage technology company specializing in S3-compatible object storage software and storage appliances. Its flagship HyperStore platform is designed to store and manage very large volumes of unstructured data across on-premises data centers, edge environments, private clouds, and hybrid-cloud infrastructure. Cloudian offers HyperStore both as software-defined storage that runs on industry-standard servers and as preconfigured HDD- and flash-based storage appliances, with current systems ranging from dense rackmount disk arrays to high-performance NVMe flash platforms. The company is particularly known for Amazon S3 API compatibility, exabyte-scale storage, geo-distributed architecture, data immutability/ransomware protection, and hybrid-cloud integration. Its systems are used for enterprise backup and archive, AI/ML data infrastructure, analytics/data lakes, media repositories, and other capacity-intensive workloads.
2 Most Seen Failures:
OS/Boot Drive Failure
One or more drives containing the appliance operating system fail or become inaccessible. HyperStore appliances can automatically report failed OS disks through Smart Support, and redundant boot-drive configurations are used on current appliance models.
Metadata SSD/NVMe Failure
An SSD or NVMe device used for metadata fails or becomes inaccessible. Current HyperStore models use dedicated, typically paired metadata drives, making these devices a distinct hardware failure point from bulk data drives.
Complete Storage Node Failure
A server node becomes unreachable or stops operating because of an underlying hardware problem. HyperStore is designed to tolerate node failures through its distributed peer-to-peer architecture and data replication or erasure coding.
Power Supply Failure
One appliance power-supply unit stops supplying power or reports a fault. HyperStore appliance designs use redundant power supplies so that a single PSU failure does not normally require the node to shut down.
Cooling Fan Failure
A chassis or system fan stops operating or runs outside its expected range. HyperStore appliances contain multiple fans or redundant cooling modules, allowing cooling to continue while the failed component is serviced.
Network Interface Failure
A NIC, network port, or associated physical connection fails, causing loss or degradation of connectivity to a HyperStore node. HyperStore appliances provide multiple network interfaces and the distributed architecture is designed to tolerate temporary network or node connectivity failures.
Memory/DIMM Failure
A server DIMM develops correctable or uncorrectable memory errors or becomes unusable. HyperStore appliances contain substantial server-class RAM capacity, making memory modules one of the replaceable server hardware components whose failure can impair or take down a node.
Storage Controller/Backplane Failure
A storage controller, I/O path, or drive backplane develops a fault that makes one or multiple installed drives inaccessible even though the drives themselves may remain functional. HyperStore distinguishes multipath accessibility from actual disk failure and disables a multipath device only when all paths to that device have failed.
1 Acme Revival offers repair, service, and part rebuild opportunities for most Cloudian HyperStore devices.
Connect with a technician.
- 1 Repairs are performed on a best-effort basis. Acme Revival utilizes a network of sophisticated technicians and engineers with diverse service offerings; despite this, factors that influence the repair outcome may ultimately prove unsuccessful. Acme Revival makes no claim that it can, guarantee a repair before your device is sent in for diagnostic evaluation; even then, repair and diagnostic work are not mutually exclusive. Despite well-intentioned quoting, repairs may still prove unsuccessful.
- 2 Per information known, researched and collected by Acme Revival and its systems at time of page publishing (September 24, 2026).
- *Information regarding this manufacturer/brand/organization is estimated with information collected and known to Acme Revival. This information is intended to provide insights into the spotlight entity, however may not be accurate— information is strictly of estimate nature only.
- **The model list shown here may not be an all-inclusive list of the EcoFlow product range. Model list has been derived per information known, researched and collected by Acme Revival and its systems for the US market.
