Power / No Power
The OneScreen fails to turn on or show its normal front-panel power indication. Troubleshooting includes checking the AC connection, master power switch, attached peripherals, and performing a power reset.
Clary Icon
Repair, Service, and Parts
Acme Revival is an independent repair network that operates separately from the manufacturers whose devices we service. Our independence enables a repair model that exists beyond manufacturer-controlled strategies, while preserving the ability to work with manufacturers where appropriate.
Dongguan City, China
Manuf. Location
≈ US $20M
Annual Revenue (est)
Education Collaboration
End Use Segment
Clary Icon is a U.S.-based collaboration-technology OEM operating primarily under the OneScreen brand. The company develops and markets interactive flat-panel/touch displays and integrated collaboration systems combining digital whiteboarding, video/web conferencing, computing, audio/video, and presentation functionality. Its broader offering has included video walls, digital kiosks, conferencing software, PTZ cameras, computers and related collaboration equipment. Clary Icon is particularly known for its OneScreen interactive displays and all-in-one collaboration platforms, aimed at classrooms, distance learning, meeting rooms and enterprise collaboration. Federal records classify NZS/Clary Icon as a manufacturer of goods and identify its capabilities in video conferencing, interactive whiteboarding and distance learning.
2 Most Seen Failures:
Touchscreen Not Responding
Touch input stops functioning or is not recognized by the system. Clary Icon specifically documents touch failures on H4 models as well as touch problems when using Windows or externally connected PCs.
Touchscreen Misalignment
Touch input registers at a different location from where the user presses the screen. The issue presents as a display/touch alignment or calibration problem when operating the OneScreen PC.
Wireless Keyboard Not Working
The supplied keyboard becomes unresponsive or loses its connection to the OneScreen. Documented checks include batteries, the USB receiver/dongle, the selected PC or Android USB connection, and wireless pairing.
External PC Touch Failure
The display shows the external computer's image, but touch control does not operate correctly. The failure is associated with the USB touch connection or the computer's touch/tablet configuration.
OPS PC Failure / No PC Operation
The integrated OPS computer fails to boot, operate normally, or communicate correctly with the display. OneScreen hardware families support integrated OPS PCs, making the OPS module a distinct hardware subsystem and failure point.
Display / Video Signal Failure
The panel powers on but does not display the expected image from the selected computer or external source. The fault can involve the input connection, source selection, cable path, or display-side electronics.
USB / Peripheral Connectivity Failure
USB-connected peripherals are not detected or stop operating through the expected OneScreen interface. Incorrect USB routing, disconnected receivers, ports, or attached hardware can prevent accessories from communicating with the PC or Android subsystem.
Conference Camera / Logitech Group Failure
The Logitech Group conferencing hardware connected to the OneScreen does not function as expected. Clary Icon maintains a dedicated OneScreen Logitech Group troubleshooting category for this failure mode.
1 Acme Revival offers repair, service, and part rebuild opportunities for most Clary Icon devices.
Connect with a technician.
- 1 Repairs are performed on a best-effort basis. Acme Revival utilizes a network of sophisticated technicians and engineers with diverse service offerings; despite this, factors that influence the repair outcome may ultimately prove unsuccessful. Acme Revival makes no claim that it can, guarantee a repair before your device is sent in for diagnostic evaluation; even then, repair and diagnostic work are not mutually exclusive. Despite well-intentioned quoting, repairs may still prove unsuccessful.
- 2 Per information known, researched and collected by Acme Revival and its systems at time of page publishing (September 24, 2026).
- *Information regarding this manufacturer/brand/organization is estimated with information collected and known to Acme Revival. This information is intended to provide insights into the spotlight entity, however may not be accurate— information is strictly of estimate nature only.
- **The model list shown here may not be an all-inclusive list of the EcoFlow product range. Model list has been derived per information known, researched and collected by Acme Revival and its systems for the US market.
