Cherub

Repair, Service, and Parts

Cherub repair, service, and parts

Acme Revival is an independent repair network that operates separately from the manufacturers whose devices we service. Our independence enables a repair model that exists beyond manufacturer-controlled strategies, while preserving the ability to work with manufacturers where appropriate.

Zhuhai, Guangdong, China
Manuf. Location
≈ US $30M
Annual Revenue (est)
Musical Instruments
End Use Segment

Cherub Technology Co., Ltd. is a Chinese designer and manufacturer of electronic musical instruments, music electronics, and musician-focused accessories founded in the late 1990s. The company began with digital tuners and expanded into tuners, metronomes, tone generators, pickups, pedals, digital percussion, amplifiers, wireless systems, electronic drums, keyboards, and professional audio equipment. Cherub Technology operates the Cherub, NUX, and Musedo brands, with Cherub itself particularly associated with electronic tuners and metronomes. Its broader NUX operation has grown into effects processors, guitar amplifiers, wireless audio, electronic drums, digital pianos, and other digital music products. The company reports distribution/partnership coverage across more than 150 countries and regions and operates its major manufacturing/technology facility in Zhuhai, Guangdong.

2 Most Seen Failures:

No Power / Intermittent Power

Device will not turn on, shuts down unexpectedly, or operates intermittently. Common causes include depleted batteries, corroded or loose battery contacts, damaged DC/USB power connectors, failed power switches, or faults in the internal power-regulation circuitry.

Tuner Fails to Detect Instrument Signal

Tuner powers on but does not recognize notes or responds only intermittently. Typical faults involve the built-in microphone, piezo/contact pickup, input jack, pickup cable, preamplifier circuitry, or cracked solder joints in the signal path.

Inaccurate or Unstable Tuning Detection

Displayed pitch jumps around, tracks slowly, or consistently reports incorrect tuning despite a stable instrument signal. Microphone/pickup degradation, weak input signals, analog front-end faults, calibration problems, or reference-clock issues can cause unstable pitch detection.

LCD / Display Failure

Screen becomes blank, dim, partially visible, or develops missing segments while the device otherwise appears operational. Aging LCD connections, damaged display ribbons, impact damage, failing backlights, or display-driver circuitry are common hardware-level causes.

Buttons / Controls Become Unresponsive

Power, mode, tempo, calibration, or navigation controls stop responding or require excessive pressure. Worn tactile switches, contaminated contacts, damaged potentiometers/encoders, cracked solder joints, and control-board failures are typical causes.

Audio Output / Speaker Failure

Metronome clicks, reference tones, or other audio become weak, distorted, intermittent, or completely silent. Failures commonly involve the miniature speaker, headphone/output jack contacts, volume control, amplifier stage, or associated solder connections.

Input / Output Jack Failure

Instrument, pickup, headphone, or pass-through connections become intermittent or stop working when cables are moved. Repeated insertion stress can wear jack contacts or crack the jack's PCB solder joints, resulting in signal loss or unreliable operation.

Firmware Freeze / Electronic Lockup

Digital Cherub models may freeze, stop responding to controls, or require a reset before normal operation resumes. Cherub specifically provides a hardware reset procedure on models such as the WMT-565C for situations where the product crashes.

Battery / Charging System Failure

Rechargeable models may stop charging, discharge unusually quickly, or operate only while connected to external power. Likely faults include worn lithium cells, damaged USB charging ports, failed charging circuitry, connector damage, or battery-protection faults.

1 Acme Revival offers repair, service, and part rebuild opportunities for most Cherub devices.

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  1. 1 Repairs are performed on a best-effort basis. Acme Revival utilizes a network of sophisticated technicians and engineers with diverse service offerings; despite this, factors that influence the repair outcome may ultimately prove unsuccessful. Acme Revival makes no claim that it can, guarantee a repair before your device is sent in for diagnostic evaluation; even then, repair and diagnostic work are not mutually exclusive. Despite well-intentioned quoting, repairs may still prove unsuccessful.
  2. 2 Per information known, researched and collected by Acme Revival and its systems at time of page publishing (September 23, 2026).
  3. *Information regarding this manufacturer/brand/organization is estimated with information collected and known to Acme Revival. This information is intended to provide insights into the spotlight entity, however may not be accurate— information is strictly of estimate nature only.
  4. **The model list shown here may not be an all-inclusive list of the EcoFlow product range. Model list has been derived per information known, researched and collected by Acme Revival and its systems for the US market.