Acme Revival is an independent repair network that operates separately from the manufacturers whose devices we service. Our independence enables a repair model that exists beyond manufacturer-controlled strategies, while preserving the ability to work with manufacturers where appropriate.
Audeze LLC is a U.S. premium audio technology manufacturer best known for its planar magnetic headphones and proprietary transducer technology. Founded in 2008, the company designs products for audiophile listening, professional recording/mixing, and gaming, including its LCD, MM, CRBN, and Maxwell product families. Audeze manufactures every planar magnetic and electrostatic driver at its factory in Santa Ana, Orange County, California, and states that its U.S. team hand-assembles and tests its higher-end headphones there. Its products are particularly known for high-resolution, low-distortion sound reproduction and the company's proprietary planar magnetic driver technologies. Audeze also develops spatial-audio and software/DSP technologies.
One earcup loses output, becomes significantly quieter, develops distortion, or stops producing audio entirely. Reported across Maxwell and LCD-family headphones, with planar diaphragms also susceptible to damage from abrupt pressure changes.
Hinges, yokes, mounting points, or headband components crack, separate, or break during normal handling. Structural breakage is particularly recurrent in owner reports for Mobius, Penrose, and some Maxwell units.
The USB wireless dongle may stop connecting, repeatedly disconnect and reconnect, lose pairing, or fail to be detected. Maxwell has extensive manufacturer troubleshooting specifically addressing dongle detection, firmware, pairing, and reconnection problems.
Audio intermittently cuts out, clicks, stutters, or loses its wireless connection. Audeze identifies 2.4 GHz interference, USB-port interference, obstructions, and connection instability as potential causes.
Enabling microphone sidetone can introduce persistent hiss, static, crackling, popping, or feedback into the headphones. Audeze has acknowledged sidetone noise and feedback behavior and has repeatedly adjusted it through firmware.
The boom or internal microphone may produce unusually low output, degraded audio, stop transmitting, or remain incorrectly muted. Audeze documents dedicated microphone troubleshooting, while firmware revisions have corrected several microphone-loss and mute-state faults.
The ultra-thin planar diaphragm can produce crinkling or clicking as pressure changes around the earcup; mild instances are considered normal by Audeze. More severe cases reported by owners can accompany visibly deformed or damaged driver membranes and worsening noise.
Bluetooth can drop, fail to switch correctly, interrupt dongle audio, or behave incorrectly when AUX, USB, and wireless connections are used together. Multiple generations of Maxwell firmware have addressed Bluetooth, connection-priority, and simultaneous-input faults.
Affected units may shut down unexpectedly, restart during connection changes, exhibit charging irregularities, or behave incorrectly at low battery. Audeze firmware histories document fixes to shutdown, charging, restart, and power-state behavior.
Connect with a technician.
Orders can typically be cancelled 24 hours prior to shipping
Get a real-time offer. Enter the make and model to begin.
Acme offers several ways to pay your service or repair balance.
Securely powered by 
This service is provided by Community Federal Savings Bank (“CFSB”), member FDIC, for which GoCardless Ltd acts as a third-party servicer.
Payable to ACME REVIVAL INC, write Audeze in memo line, and mail your check to: 191 University Blvd. Suite 340, Denver, CO 80206. Payment are collected every weekday excluding federal holidays.
