Acme Revival is an independent repair network that operates separately from the manufacturers whose devices we service. Our independence enables a repair model that exists beyond manufacturer-controlled strategies, while preserving the ability to work with manufacturers where appropriate.
ARX Systems Pty Ltd is an Australian professional-audio equipment designer and manufacturer founded in Melbourne in 1983. The company develops equipment for live sound, installed AV, broadcast, recording and professional audio production, with products including direct boxes, microphone and line splitters, signal processors, mixers, USB audio interfaces, signal converters, switchers and specialized audio utility devices. Its best-known product family is AudiBox, a range of compact professional interface and signal-management tools. Unlike many audio brands that outsource complete OEM production, ARX has historically emphasized designing, assembling and testing its equipment at its own Melbourne-area facility, with products distributed internationally.
2 Most Seen Failures:
USB Interface Not Recognized / Intermittent Connection
ARX USB DI, USB I/O, USB DI-VC and related interfaces may stop being detected, disconnect intermittently, or require unplugging and reconnecting. Causes include USB power-management behavior, connector wear, cable faults, USB bus/resource conflicts, or failure of the internal USB interface circuitry.
Hum, Buzz, or Ground-Loop Noise
DI boxes and USB audio interfaces can exhibit persistent mains hum, buzzing, or other unwanted noise when connected between computers and professional audio equipment. Grounding problems, nearby power supplies, ground loops, deteriorated isolation components, or transformer-related faults should be investigated.
Low or No Audio Output
ARX interfaces, DI boxes, mixers, and signal processors may power normally yet produce very weak audio or no output on one or both channels. Common fault areas include output stages, XLR connectors, relays/switch contacts, level-control circuitry, internal power rails, and isolation transformers.
Crackling, Hissing, or Digital Interference
USB-equipped ARX products can develop audible clicking, hiss, zipper noise, or intermittent digital artifacts in their analog outputs. USB bus interference, grounding problems, nearby switching supplies, deteriorated connections, or faults in the digital-to-analog/output circuitry are typical suspects.
USB Audio Dropouts / Device Goes to Sleep
USB DI-series units may stop passing audio after sitting idle or experience unexpected audio dropouts during operation. ARX specifically documents USB power-management as a frequent cause, although persistent symptoms after configuration changes can indicate USB-port, power, or interface-board faults.
Channel Failure or Unequal Channel Levels
Multi-channel ARX splitters, mixers, microphone preamps, DI units, and processors can develop a dead, distorted, or significantly quieter channel while the remaining channels continue operating. Likely hardware causes include failed op-amps, capacitors, switches, connectors, transformer windings, or localized power-supply faults.
Controls and Switches Become Intermittent
Frequently operated level controls, ground-lift switches, selectors, and other front-panel controls can become noisy, intermittent, or unresponsive with age and heavy professional use. Oxidized contacts, worn potentiometers, damaged switches, fractured solder joints, and mechanical wear are typical repair findings.
Power Supply / Power-Rail Failure
Powered ARX mixers, processors, microphone splitters, and legacy rack equipment may fail to start, operate intermittently, or exhibit multiple audio faults when an internal supply rail deteriorates. Aging electrolytic capacitors, regulators, rectifiers, connectors, and heat-stressed power components are primary diagnostic targets.
XLR / Audio Connector Mechanical Failure
Repeated plugging, cable strain, and touring use can produce loose XLR, TRS, RCA, or USB connectors, intermittent audio, or complete loss of signal. Typical faults include cracked solder joints, bent or oxidized contacts, mechanically damaged sockets, and PCB pad or trace damage.