ARX

Repair, Service, and Parts

ARX repair, service, and parts

Acme Revival is an independent repair network that operates separately from the manufacturers whose devices we service. Our independence enables a repair model that exists beyond manufacturer-controlled strategies, while preserving the ability to work with manufacturers where appropriate.

Highett (Melbourne), City of Kingston, Victoria, Australia
Manuf. Location
≈ US $0.54M
Annual Revenue (est)
Professional Audio
End Use Segment

ARX Systems Pty Ltd is an Australian professional-audio equipment designer and manufacturer founded in Melbourne in 1983. The company develops equipment for live sound, installed AV, broadcast, recording and professional audio production, with products including direct boxes, microphone and line splitters, signal processors, mixers, USB audio interfaces, signal converters, switchers and specialized audio utility devices. Its best-known product family is AudiBox, a range of compact professional interface and signal-management tools. Unlike many audio brands that outsource complete OEM production, ARX has historically emphasized designing, assembling and testing its equipment at its own Melbourne-area facility, with products distributed internationally.

2 Most Seen Failures:

USB Interface Not Recognized / Intermittent Connection

ARX USB DI, USB I/O, USB DI-VC and related interfaces may stop being detected, disconnect intermittently, or require unplugging and reconnecting. Causes include USB power-management behavior, connector wear, cable faults, USB bus/resource conflicts, or failure of the internal USB interface circuitry.

Hum, Buzz, or Ground-Loop Noise

DI boxes and USB audio interfaces can exhibit persistent mains hum, buzzing, or other unwanted noise when connected between computers and professional audio equipment. Grounding problems, nearby power supplies, ground loops, deteriorated isolation components, or transformer-related faults should be investigated.

Low or No Audio Output

ARX interfaces, DI boxes, mixers, and signal processors may power normally yet produce very weak audio or no output on one or both channels. Common fault areas include output stages, XLR connectors, relays/switch contacts, level-control circuitry, internal power rails, and isolation transformers.

Crackling, Hissing, or Digital Interference

USB-equipped ARX products can develop audible clicking, hiss, zipper noise, or intermittent digital artifacts in their analog outputs. USB bus interference, grounding problems, nearby switching supplies, deteriorated connections, or faults in the digital-to-analog/output circuitry are typical suspects.

USB Audio Dropouts / Device Goes to Sleep

USB DI-series units may stop passing audio after sitting idle or experience unexpected audio dropouts during operation. ARX specifically documents USB power-management as a frequent cause, although persistent symptoms after configuration changes can indicate USB-port, power, or interface-board faults.

Channel Failure or Unequal Channel Levels

Multi-channel ARX splitters, mixers, microphone preamps, DI units, and processors can develop a dead, distorted, or significantly quieter channel while the remaining channels continue operating. Likely hardware causes include failed op-amps, capacitors, switches, connectors, transformer windings, or localized power-supply faults.

Controls and Switches Become Intermittent

Frequently operated level controls, ground-lift switches, selectors, and other front-panel controls can become noisy, intermittent, or unresponsive with age and heavy professional use. Oxidized contacts, worn potentiometers, damaged switches, fractured solder joints, and mechanical wear are typical repair findings.

Power Supply / Power-Rail Failure

Powered ARX mixers, processors, microphone splitters, and legacy rack equipment may fail to start, operate intermittently, or exhibit multiple audio faults when an internal supply rail deteriorates. Aging electrolytic capacitors, regulators, rectifiers, connectors, and heat-stressed power components are primary diagnostic targets.

XLR / Audio Connector Mechanical Failure

Repeated plugging, cable strain, and touring use can produce loose XLR, TRS, RCA, or USB connectors, intermittent audio, or complete loss of signal. Typical faults include cracked solder joints, bent or oxidized contacts, mechanically damaged sockets, and PCB pad or trace damage.

1 Acme Revival offers repair, service, and part rebuild opportunities for most ARX devices.

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  1. 1 Repairs are performed on a best-effort basis. Acme Revival utilizes a network of sophisticated technicians and engineers with diverse service offerings; despite this, factors that influence the repair outcome may ultimately prove unsuccessful. Acme Revival makes no claim that it can, guarantee a repair before your device is sent in for diagnostic evaluation; even then, repair and diagnostic work are not mutually exclusive. Despite well-intentioned quoting, repairs may still prove unsuccessful.
  2. 2 Per information known, researched and collected by Acme Revival and its systems at time of page publishing (September 17, 2026).
  3. *Information regarding this manufacturer/brand/organization is estimated with information collected and known to Acme Revival. This information is intended to provide insights into the spotlight entity, however may not be accurate— information is strictly of estimate nature only.
  4. **The model list shown here may not be an all-inclusive list of the EcoFlow product range. Model list has been derived per information known, researched and collected by Acme Revival and its systems for the US market.