Acme Revival is an independent repair network that operates separately from the manufacturers whose devices we service. Our independence enables a repair model that exists beyond manufacturer-controlled strategies, while preserving the ability to work with manufacturers where appropriate.
ARwall, Inc. is a California-based XR and virtual-production technology developer founded in 2017, best known for its ARFX platform and patented approaches to real-time in-camera virtual production. The company develops software and integrated hardware systems that allow filmmakers, broadcasters, educators, studios, and content creators to place performers into real-time 3D environments using LED walls, conventional displays, projectors, camera tracking, and Unreal Engine-based rendering. Its product range spans the ARFX Pro software/plugin platform, ARFX StudioBox production computers, ARFX Pro Server systems, virtual ScenePacks, and turnkey XR stage installations ranging from compact creator setups to large professional LED stages. ARwall also provides virtual-production supervision, system engineering, installation, tracking integration, and related production services, making it more accurately characterized as a virtual-production technology and systems integrator than a conventional electronics manufacturer.
HTC Vive trackers may fail to appear in ARFX, SteamVR, or USBDeview, preventing camera tracking and calibration. Common causes include USB connection faults, incorrect tracker serial numbers, inactive trackers, dongle problems, or SteamVR communication failures.
Vive trackers can intermittently lose positional tracking when they lose line-of-sight to the base stations, enter sleep mode, or encounter USB or wireless connectivity problems. ARwall notes that restarting SteamVR or reconnecting and pairing the tracking hardware may be necessary.
Tracked camera movement may shake or vibrate even while the physical tracker is stationary, producing visible instability in the virtual camera. ARwall identifies tracking-environment noise and insufficient motion thresholds as common contributors to this behavior.
One or more Vive base stations may disappear from SteamVR or fail to provide reliable tracking coverage. Incorrect positioning, duplicate base-station channels, poor visibility between tracking components, or connection problems can disrupt the tracking volume.
Tracker communication can become unreliable through unsuitable, loose, or excessively long USB connections. ARwall specifically recommends current USB standards and fiber-optic USB extensions for runs beyond approximately 50 feet.
ARFX content may open on the wrong monitor or fail to display correctly on the intended projector, television, monitor, or LED wall. Display configuration, connection standards, and HDMI/DisplayPort cable compatibility are common areas requiring troubleshooting.
ARFX Scenepacks can load successfully but display only a grey or black screen when the server does not recognize the connected Vive tracking hardware. Restoring tracker recognition in SteamVR and recalibrating generally restores the rendered scene.
ARFX workloads can exhibit poor performance, hangs, or instability when the host workstation lacks sufficient GPU, CPU, memory, or storage performance for the selected resolution and number of displays. Multiscreen and 4K+ configurations are particularly demanding and may require workstation-class graphics hardware.
ARFX systems may crash, close during startup, hang during loading, or fail to reach the login interface. ARwall documents outdated GPU drivers, missing .NET runtimes, incompatible plugin versions, corrupted login data, and demanding shader compilation as frequent causes.
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