Acme Revival is an independent repair network that operates separately from the manufacturers whose devices we service. Our independence enables a repair model that exists beyond manufacturer-controlled strategies, while preserving the ability to work with manufacturers where appropriate.
Apantac is a privately held professional broadcast and ProAV equipment manufacturer founded in 2008, specializing in video multiviewers, video-wall processors, signal converters/scalers, distribution amplifiers, fiber and CATx extenders, KVM systems, matrix/switching products, and openGear-compatible signal-processing hardware. Its major platforms include TAHOMA multiviewers, TAHOMA CRESCENT video-wall systems, CRESCENT signal-processing products, MAZAMA fiber-optic extenders, and MT HOOD extension/conversion products. The company is particularly known for multiviewing and image/signal-processing equipment used in broadcast control rooms, production facilities, professional AV, command-and-control environments, digital signage, enterprise AV, medical imaging, government, and education.
Unit is completely dead, intermittently restarts, or fails to complete startup because of a failed internal or external power supply. Aging capacitors, regulator faults, and continuous 24/7 operation are common contributors in rack-mounted multiviewers and signal-processing equipment.
One or more HDMI, SDI, DVI, or other video inputs stop locking to an otherwise valid source. Faults can originate in the input receiver, equalizer, connector, protection circuitry, or associated input-processing channel.
The multiviewer, converter, scaler, or extender powers on but produces no usable HDMI or SDI output. Output-driver failure, damaged connectors, failed processing circuitry, or loss of synchronization can produce a black or absent display.
The device becomes unreachable through jDirector, Director, Dashboard, or IP-based control even though the main video path may continue operating. Failed Ethernet PHYs, damaged RJ45 ports, controller faults, or corrupted network configuration are typical causes.
HDMI sources or displays intermittently show no picture, incorrect resolution, or repeated signal acquisition because EDID or HDCP negotiation does not complete correctly. This is especially relevant to HDMI multiviewers, scalers, extenders, and KVM products where source-to-display compatibility depends on reliable handshake circuitry.
The unit freezes during startup, becomes unresponsive, or boots without normal processing functions. Corrupted firmware or configuration memory, failing flash storage, and processor-board faults can require a factory reset, firmware recovery, or board-level repair.
A failed, obstructed, or worn cooling fan causes excessive internal temperature, abnormal fan noise, intermittent operation, or thermal shutdown. Continuous-duty multiviewers and densely populated rack equipment are particularly susceptible as fans and bearings age.
A specific multiviewer input, window, or processing channel remains black, frozen, incorrectly scaled, or otherwise defective while other channels continue functioning. The fault commonly traces to the channel's receiver, FPGA/scaler path, memory, or associated board circuitry.
Video remains present while embedded audio disappears, becomes distorted, loses channels, or fails to follow the selected source. Failures can occur in HDMI/SDI audio extraction, embedding circuitry, digital audio interfaces, or the processing path responsible for routing audio with video.
Connect with a technician.
Orders can typically be cancelled 24 hours prior to shipping
Get a real-time offer. Enter the make and model to begin.
Acme offers several ways to pay your service or repair balance.
Securely powered by 
This service is provided by Community Federal Savings Bank (“CFSB”), member FDIC, for which GoCardless Ltd acts as a third-party servicer.
Payable to ACME REVIVAL INC, write Apantac in memo line, and mail your check to: 191 University Blvd. Suite 340, Denver, CO 80206. Payment are collected every weekday excluding federal holidays.
