Absen

Repair, Service, and Parts

Absen repair, service, and parts

Acme Revival is an independent repair network that operates separately from the manufacturers whose devices we service. Our independence enables a repair model that exists beyond manufacturer-controlled strategies, while preserving the ability to work with manufacturers where appropriate.

Huizhou, Guangdong, China
Manuf. Location
≈ US $574M
Annual Revenue (est)
Professional LED Displays
End Use Segment

Absen (Shenzhen Absen Optoelectronic Co., Ltd.) is a Chinese professional-display manufacturer founded in 2001 and publicly listed on the Shenzhen Stock Exchange under 300389. The company designs and manufactures modular direct-view LED display systems, including indoor and outdoor commercial signage, fine-pitch and MicroLED/COB displays, rental and staging video walls, virtual-production screens, control-room and data-visualization displays, digital-out-of-home installations, conference displays, and large-format LED solutions for venues and live events. Absen is especially known for high-end commercial and ProAV LED installations, with more than 65,000 installations across 165+ countries and deployments in settings such as retail, corporate facilities, transportation, sports venues, Times Square, live events and broadcast/virtual-production environments. Its current technology development includes MicroLED, flip-chip COB, fine-pitch LED and energy-efficient outdoor displays.

2 Most Seen Failures:

Partial LED Module Blackout

One or more LED modules stop illuminating while the rest of the display remains operational. Absen troubleshooting documentation commonly points to failed power connections, burned power cables, defective switching power supplies, bad flat cables, failed modules, or receiving-card faults.

Entire Display Black / No Image

The complete LED wall remains dark even though the system is expected to be running. Frequent causes include loss of AC power, loose HDMI/DVI or main data connections, sending-card failure, graphics output problems, or controller faults.

Scrambled or Corrupted Image

The display produces garbled, misaligned, or otherwise corrupted video instead of the intended image. Typical causes include receiving-card power loss, failed data cables, incorrect configuration files, outdated receiving-card firmware, or a defective receiving card.

Color Mismatch Between Modules

Adjacent LED modules show visibly different colors, brightness, or white balance. Absen identifies module power connections, flat cables, power supplies, LED modules, and receiving cards as common fault points associated with chromatic aberration.

Receiving Card Failure

A cabinet or group of modules may lose video, display corrupted content, or stop communicating when its receiving card fails. Receiving cards are repeatedly identified by Absen as replaceable components in black-module, scrambled-image, and control-system faults.

Power Supply Failure

A failed switching power supply can cause individual modules, complete cabinets, or control electronics to shut down. Absen documentation specifically calls for checking missing DC output, burned power cabling, and replacing defective power supplies during troubleshooting.

Sending Card / Controller Failure

The display may show no image or fail to communicate with the control computer when the sending card or controller malfunctions. Common symptoms include a black screen, missing running indicators, loss of control-system detection, or failed data output.

Data or Ribbon Cable Failure

Loose, damaged, or failed flat/data cables can leave modules black, generate corrupted images, or interrupt communication between cabinets. Absen repeatedly lists cable inspection and replacement among the first corrective actions for these faults.

Fan / Thermal Management Failure

Cooling-fan failures can reduce airflow and contribute to overheating or unstable operation in LED display cabinets and power assemblies. Absen specifically includes fan failures among the recurring hardware problems addressed by its on-site troubleshooting service.

1 Acme Revival offers repair, service, and part rebuild opportunities for most Absen devices.

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  1. 1 Repairs are performed on a best-effort basis. Acme Revival utilizes a network of sophisticated technicians and engineers with diverse service offerings; despite this, factors that influence the repair outcome may ultimately prove unsuccessful. Acme Revival makes no claim that it can, guarantee a repair before your device is sent in for diagnostic evaluation; even then, repair and diagnostic work are not mutually exclusive. Despite well-intentioned quoting, repairs may still prove unsuccessful.
  2. 2 Per information known, researched and collected by Acme Revival and its systems at time of page publishing (September 14, 2026).
  3. *Information regarding this manufacturer/brand/organization is estimated with information collected and known to Acme Revival. This information is intended to provide insights into the spotlight entity, however may not be accurate— information is strictly of estimate nature only.
  4. **The model list shown here may not be an all-inclusive list of the EcoFlow product range. Model list has been derived per information known, researched and collected by Acme Revival and its systems for the US market.