A Message From CEO, Logan Beck
On Friday, January 31, 2025, a county court judge in Colorado determined that certain provisions of Acme Revival’s storage policies are unenforceable. While Acme plans to appeal this decision in state district court, we are already implementing internal changes to eliminate storage fees for devices left unpaid and deemed abandoned in our facilities. These adjustments are in progress and may take several days to fully implement. Please continue to monitor your service details for updates.
At this time, Acme will not charge storage fees for devices that exceed the 15-day payment grace period. Acme Revival remains committed to our mission of repairing devices for continued use and ensuring hazardous materials are not sent to landfills. We still ask our customers to settle repair or diagnostic evaluation fees within 15 days of receiving their quote.
During my time at Acme, I have taken significant steps to reduce abandoned devices in our facilities. When we introduced storage fees in October 2023 as a deterrent for unpaid fees and device abandonment, we made sure to clearly disclose the policy and sent daily email reminders to encourage payment.
Clearly, these measures have not been effective, and we will continue to explore new strategies to address device abandonment at Acme.
If you have any questions about the court’s ruling or its impact on Acme Revival, please contact our Help Desk at help@acmerevival.com.
