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Acme ships devices anywhere in Germany for free, regardless of size, quantities, or minimums.
German customers and clinics can expect free shipping on all devices found on the Acme Revival catalog regardless of when or what they order. All Acme devices currently ship from the United States and will be exported into Germany.
German clinics/physicians can expect to pay a 19% VAT (Value-Added Tax) and a 0% duty
All devices ship via FedEx Express™ and arrive within 4-8 business days
Once shipped, most German clinics should expect to receive their device(s) within 4-8 business days. This will be subject to borders and customs clearance which can cause delays. Be sure to check tracking information regularly, and contact Acme Revival and FedEx Global Trade Networks should you require additional assistance.
German customers will need to follow import practices for their device(s)
Since Acme devices originate in the United States, German clinics will need to import their devices through Germany’s Border Protection and Customs agencies and German Federal Institute for Drugs and Medical Devices (BfArM). Don’t worry, all Acme devices are shipped via FedEx Express™ and we partner with FedEx Global Trade Networks™ to make importation an easy and expeditious process.
Q: Can any medical device be imported under my care?
A: Medical devices bearing a ‘CE’ marking (Medical Devices Act, § 6) may be imported into Germany. Should the device not immediately be installed in a clinical setting, you may need to register with the BfArM as per your facility requirements.
How does Acme label packages to ensure compliance with regulatory agencies?
We label every device container in order to be compliant with Germany’s Federal Institute for Drugs and Medical Devices . You can expect labelling to detail the specific information below:
- The device’s name and manufacturer information
- Acme’s (Exporter’s) facility information
- The products identity; including make and model, serial number, category, and classification
- The physical components of the device within the container, such as weight and size
- Instructions for access to user manuals and other documentation