Most common repairs + troubleshooting for the Gendex Visualix eHD Dental X-Ray Sensor at Acme:

1. Voltages out of range (E103) - Fatal error indicating that the sensor or IME (Intermediate Electronics) voltages are not within the expected range. The recommended action is to check the GXPicture version, which must be 2.04b or higher​​.
2. USB cable disconnected (E300) - Warning indicating that the USB cable may not be properly connected. The suggested action is to verify the USB connection​​.
3. Insufficient USB Power supply (E501) - Warning that indicates the USB port may not be providing enough power for the system to function properly. The user is advised to verify the USB connection​​.
4. FW download error (E400) - A fatal error that occurs when there is a failure in firmware downloading. Changing the USB port or computer is recommended if the issue persists​​.
5. E2PROM error (E401) - Indicates a fatal issue with the EEPROM, necessitating a change of USB port or computer. If the problem continues, the unit may be considered out of order​​.
6. HW initialization error (E404) - A critical error during hardware initialization, suggesting changes in USB port or computer to troubleshoot. The unit may need to be replaced if the problem remains unresolved​​.
7. Sensor Data read error (E403) - Fatal error suggesting that the sensor's data could not be correctly read. Similar to other hardware issues, changing the USB port or PC is advised if the problem does not resolve​​.
8. Memory test error (No specific code provided) - This error suggests that there was a failure during a memory test, likely indicating an issue with the system's internal memory or its communication with the computer. Users are recommended to change the USB port or computer, and if the issue persists, the unit may be considered defective​​.
9. Insufficient Memory (E874) and Insufficient Lock Memory (E875) - These are internal errors related to the operating system's memory management. The suggested action involves changing the USB port or computer​​.
10. Local User does not have writing rights on Vixcfg directory (No specific error code) - This is a warning that the user may not have the necessary permissions to write to the directory required by the software. Contacting the system administrator to obtain these permissions is the recommended action​​.

est repair cost: $45 per hour