Your device:

Sonomed 5500 Ophthalmic

s/n: *

ref: 34867

1

Customer States:

Suspected issue : ElectricalPower on? : YesError message? : YesError message : Yes says probe errorDevice failing? : Probe is not sending any data to unit. It sweeps mechanically but again no signal back to unit

owner provided claim evidence:

Owner Address:

NRV Eye Center PC, 106 South Franklin Street, Christiansburg, VA 24073

Owner Name:

Tedd Puckett

Owner Contact:

DrPuckett@NRVeye.com

540-392-8335

Initial Inbound Diagnostic Evaluation:

Device has undergone diagnostic inbound evaluation.

inbound images:

Repair / Service Updates:

LINE OPCODE TECH TYPE HOURS TOTAL

PARTS/ACCESSORY WARRANTY DISCLAIMER: ALL PARTS AND ACCESSORIES ARE SOLD AND ALL REPAIRS ARE PROVIDED BY ACME REVIVAL AS-IS. ACME REVIVAL HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, AND NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF PARTS OR PRODUCTS OR THE REPAIR. THE ONLY WARRANTIES ON PARTS AND ACCESSORIES OR REPAIRS ARE THOSE WHICH MAY BE OFFERED BY THE MANUFACTURER OR THE ORIGINAL PARTS DISTRIBUTOR AND ONLY SUCH MANUFACTURER OR DISTRIBUTOR SHALL BE LIABLE FOR PERFORMANCE UNDER SUCH WARRANTIES. CUSTOMER SHALL NOT BE ENTITLED TO RECOVER FROM ACME REVIVAL ANY CONSEQUENTIAL DAMAGES DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFIT OR INCOME, OR ANY OTHER INCIDENTAL DAMAGES.

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