Status: Paid, Shipped
Does the device turn on? Yes”All the lights and buttons and knobs function properly and are lit but when foot paddle is pushed to use the handpiece, no radiofrequency comes thru the tip. Changed handpiece and tips and both but does not give output”
owner provided claim evidence:
Initial Inbound Diagnostic Evaluation:
Device has undergone diagnostic inbound evaluation.
Repair / Service Updates:
November 10, 2022
Power connections in the foot pedal were repaired.
November 11, 2022
Repair completed. Device is being packaged and readied for return shipment to the customer.
November 14, 2022
November 22, 2022
Device is packaged and ready for return shipment.
Return shipping tracking information:
UPS : 1Z3W9F050392746560
|LINE OPCODE TECH TYPE HOURS||TOTAL|
|INITIAL DIAGNOSTIC EVALUATION||0.00|
|[LAB]_002 - DISASSEMBLY OF DEVICE TO COMPONENT LEVEL BASIS||175.00|
|[LAB]_209 - Diagnostic scope of connection or port with computer or other external device for data, power, or other transfer||115.00|
|[LAB_555] - Repair or correction of damaged inbound or outbound port utilized for connection or communication with ancillary devices or accessories||345.00|
|COMPLIMENTARY CLEANING + DISINFECT||0.00|
|RETURN SHIPPING / FREIGHT||0.00|
|PLEASE PAY THIS AMOUNT||635.00|