Your device:

Status: Paid, Shipped

Ellman Surgitron FFPF Electrosurg Unit

s/n: 000

ref: 34158

1

Customer States:

Does the device turn on? Yes”All the lights and buttons and knobs function properly and are lit but when foot paddle is pushed to use the handpiece, no radiofrequency comes thru the tip. Changed handpiece and tips and both but does not give output”

owner provided claim evidence:

Owner Address:

Berlin Dental Arts, 7 Harker Ave Ste1, Berlin, NJ 08009

Owner Name:

Stephen Kang

Owner Contact:

canoeyaker@gmail.com

609-204-0880

Initial Inbound Diagnostic Evaluation:

Device has undergone diagnostic inbound evaluation.

inbound images:

Repair / Service Updates:

November 10, 2022

Power connections in the foot pedal were repaired.

November 11, 2022

Repair completed. Device is being packaged and readied for return shipment to the customer.

November 14, 2022

Quote sent.

November 22, 2022

Device is packaged and ready for return shipment.

Return shipping tracking information:

UPS : 1Z3W9F050392746560
LINE OPCODE TECH TYPE HOURS TOTAL
INITIAL DIAGNOSTIC EVALUATION 0.00
[LAB]_002 - DISASSEMBLY OF DEVICE TO COMPONENT LEVEL BASIS 175.00
[LAB]_209 - Diagnostic scope of connection or port with computer or other external device for data, power, or other transfer 115.00
[LAB_555] - Repair or correction of damaged inbound or outbound port utilized for connection or communication with ancillary devices or accessories 345.00
COMPLIMENTARY CLEANING + DISINFECT 0.00
RETURN SHIPPING / FREIGHT 0.00

PARTS/ACCESSORY WARRANTY DISCLAIMER: ALL PARTS AND ACCESSORIES ARE SOLD AND ALL REPAIRS ARE PROVIDED BY ACME REVIVAL AS-IS. ACME REVIVAL HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, AND NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF PARTS OR PRODUCTS OR THE REPAIR. THE ONLY WARRANTIES ON PARTS AND ACCESSORIES OR REPAIRS ARE THOSE WHICH MAY BE OFFERED BY THE MANUFACTURER OR THE ORIGINAL PARTS DISTRIBUTOR AND ONLY SUCH MANUFACTURER OR DISTRIBUTOR SHALL BE LIABLE FOR PERFORMANCE UNDER SUCH WARRANTIES. CUSTOMER SHALL NOT BE ENTITLED TO RECOVER FROM ACME REVIVAL ANY CONSEQUENTIAL DAMAGES DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFIT OR INCOME, OR ANY OTHER INCIDENTAL DAMAGES.

DESCRIPTION TOTALS
TOTALS FORWARD 635.00
SALES TAX 0.00
MISC. CHARGES 0.00
(WARRANTY DEDUCTION) 0.00
PLEASE PAY THIS AMOUNT 635.00