Your device:

Status: Servicing

Mettler Sonicator 740 Ultrasound

s/n: *

ref: 34049

1

Customer States:

Suspected issue : ElectricalPower on? : YesError message? : YesError message : !5″It states !5 electrical issue-I tried replacing cable and it is still not working.”

owner provided claim evidence:

Owner Address:

Golden Gate Hand Therapy Inc, 1700 California St, #440, San Francisco, CA 94109

Owner Name:

Melanie Johnke

Owner Contact:

mjohnke@gghandtherapy.com

415-359-1444

Initial Inbound Diagnostic Evaluation:

Device has undergone diagnostic inbound evaluation.

inbound images:

Repair / Service Updates:

November 17, 2022

Some connections internally needed to be repaired. Needs some plastic repair to put it back together.

LINE OPCODE TECH TYPE HOURS TOTAL
INITIAL DIAGNOSTIC EVALUATION 0.00
[LAB]_002 - DISASSEMBLY OF DEVICE TO COMPONENT LEVEL BASIS 150.00
[LAB]_205 - DIAGNOSTIC SCOPE OF ERROR MESSAGE 175.00
[LAB_510] - REPAIR OR CORRECTION OF DAMAGE/COMPONENT FAILURE/TRACE DAMAGE/POWER FAILURE ON MAIN POWER SUPPLY RELAY PCB BOARD VIA FLUX AND SOLDERING OR OTHER CONDUCTIVE FILLER 235.00
COMPLIMENTARY CLEANING + DISINFECT 0.00
RETURN SHIPPING / FREIGHT 0.00

PARTS/ACCESSORY WARRANTY DISCLAIMER: ALL PARTS AND ACCESSORIES ARE SOLD AND ALL REPAIRS ARE PROVIDED BY ACME REVIVAL AS-IS. ACME REVIVAL HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, AND NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF PARTS OR PRODUCTS OR THE REPAIR. THE ONLY WARRANTIES ON PARTS AND ACCESSORIES OR REPAIRS ARE THOSE WHICH MAY BE OFFERED BY THE MANUFACTURER OR THE ORIGINAL PARTS DISTRIBUTOR AND ONLY SUCH MANUFACTURER OR DISTRIBUTOR SHALL BE LIABLE FOR PERFORMANCE UNDER SUCH WARRANTIES. CUSTOMER SHALL NOT BE ENTITLED TO RECOVER FROM ACME REVIVAL ANY CONSEQUENTIAL DAMAGES DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFIT OR INCOME, OR ANY OTHER INCIDENTAL DAMAGES.

DESCRIPTION TOTALS
TOTALS FORWARD 560.00
SALES TAX 0.00
MISC. CHARGES 0.00
(WARRANTY DEDUCTION) 0.00
PLEASE PAY THIS AMOUNT 560.00