Status: Paid, Shipped
Suspected issue : ElectricalPower on? : YesError message? : No”This power regulator is not delivering the right amount of power to the furnace. This is causing our furnace to not function. We think there is something wrong with the regulator. But, we are not sure what it is.”
owner provided claim evidence:
Initial Inbound Diagnostic Evaluation:
Device has undergone inbound diagnostic evaluation.
Repair / Service Updates:
November 3, 2022
Had a bad component on the board that needed to be fixed.
November 11, 2022
Repair completed. Device is being packaged and readied for return shipment to the customer.
November 14, 2022
Return shipping tracking information:
UPS : 1Z3W9F050320453314
|LINE OPCODE TECH TYPE HOURS||TOTAL|
|INITIAL DIAGNOSTIC EVALUATION||0.00|
|[LAB]_002 - DISASSEMBLY OF DEVICE TO COMPONENT LEVEL BASIS||65.00|
|[LAB]_205 - Diagnostic scope of damage/component failure/trace damage/power failure on control printed circuit board||85.00|
|[LAB_515] - Repair or correction of damage/component failure/trace damage/power failure on control printed circuit board via flux and soldering or other conductive filler||175.00|
|COMPLIMENTARY CLEANING + DISINFECT||0.00|
|RETURN SHIPPING / FREIGHT||0.00|
|PLEASE PAY THIS AMOUNT||325.00|