Your device:

Status: Servicing, Paid

Magnum ME2012

s/n: 000

ref: 33457

1

Customer States:

Does the device turn on? Yes”remote does not work”

owner provided claim evidence:

Owner Address:

330 Marshall St, Dexter, IA 50070

Owner Name:

Merlin Sanders

Owner Contact:

sanders.merlin@gmail.com

000-000

Initial Inbound Diagnostic Evaluation:

Device has undergone inbound diagnostic evaluation.

inbound images:

Repair / Service Updates:

November 9, 2022

Ordered needed parts.

November 11, 2022

We have identified the wireless controller and are confident we can get repaired. Parts are incoming tomorrow.

November 14, 2022

Quote sent.

November 28, 2022

This has been paid. Device is being packaged and readied for return shipment.

Return shipping tracking information:

UPS : 1Z3W9F050333578424
LINE OPCODE TECH TYPE HOURS TOTAL
INITIAL DIAGNOSTIC EVALUATION 0.00
[LAB]_002 - DISASSEMBLY OF DEVICE TO COMPONENT LEVEL BASIS 75.00
[LAB]_208 - Diagnostic scope of electronic or mechanical sensor, relay, or other regulating device that provides sensing of light or radio waves or other 95.00
[LAB]_624 - Repair or correction of sensor component(s)/connections receiving electrical signals, or other 215.00
COMPLIMENTARY CLEANING + DISINFECT 0.00
RETURN SHIPPING / FREIGHT 0.00

PARTS/ACCESSORY WARRANTY DISCLAIMER: ALL PARTS AND ACCESSORIES ARE SOLD AND ALL REPAIRS ARE PROVIDED BY ACME REVIVAL AS-IS. ACME REVIVAL HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, AND NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF PARTS OR PRODUCTS OR THE REPAIR. THE ONLY WARRANTIES ON PARTS AND ACCESSORIES OR REPAIRS ARE THOSE WHICH MAY BE OFFERED BY THE MANUFACTURER OR THE ORIGINAL PARTS DISTRIBUTOR AND ONLY SUCH MANUFACTURER OR DISTRIBUTOR SHALL BE LIABLE FOR PERFORMANCE UNDER SUCH WARRANTIES. CUSTOMER SHALL NOT BE ENTITLED TO RECOVER FROM ACME REVIVAL ANY CONSEQUENTIAL DAMAGES DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFIT OR INCOME, OR ANY OTHER INCIDENTAL DAMAGES.

DESCRIPTION TOTALS
TOTALS FORWARD 385.00
SALES TAX 0.00
MISC. CHARGES 0.00
(WARRANTY DEDUCTION) 0.00
PLEASE PAY THIS AMOUNT 385.00