Your device:

Status: Evaluating, Paid, Shipped

Statspin Express 4

s/n: *

ref: 32647

1

Customer States:

Suspected issue : MechanicalPower on? : YesError message? : No”Makes noise when it starts spinning like its unbalanced”

owner provided claim evidence:

Owner Address:

PM Biomedical, 2302 S Fairview Street, Santa Ana, CA 92704

Owner Name:

Ali Youssef

Owner Contact:

ali@pmbiomedical.com

714-468-2877

Initial Inbound Diagnostic Evaluation:

Unit runs, however does appear to be unbalanced. Occasionally, the “service” light illuminates during cycle. Internal diagnostics show some movement on the motor that is likely causing the issue.

inbound images:

Repair / Service Updates:

Return shipping tracking information:

UPS Ground® : 1Z3W9F050390082601
LINE OPCODE TECH TYPE HOURS TOTAL
Initial Diagnostic Evaluation 0.00
[LAB]_002 - Disassembly of device to component level basis 75.00
[LAB]_207 - Diagnostic scope of internalized (inherent) motor, stepper, or other powered mechanism that creates revolution or other movement(s). 135.00
[LAB]_210- Diagnostic scope of general mechanical mechanism(s) 85.00
[LAB]_620-Repair, correction, or timing calibration of internalized (inherent) motor, stepper, or other powered mechanism that creates revolution or other movement(s) 265.00
Complimentary Cleaning + Disinfect 0.00
Return Shipping / Freight 0.00

PARTS/ACCESSORY WARRANTY DISCLAIMER: ALL PARTS AND ACCESSORIES ARE SOLD AND ALL REPAIRS ARE PROVIDED BY ACME REVIVAL AS-IS. ACME REVIVAL HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, AND NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF PARTS OR PRODUCTS OR THE REPAIR. THE ONLY WARRANTIES ON PARTS AND ACCESSORIES OR REPAIRS ARE THOSE WHICH MAY BE OFFERED BY THE MANUFACTURER OR THE ORIGINAL PARTS DISTRIBUTOR AND ONLY SUCH MANUFACTURER OR DISTRIBUTOR SHALL BE LIABLE FOR PERFORMANCE UNDER SUCH WARRANTIES. CUSTOMER SHALL NOT BE ENTITLED TO RECOVER FROM ACME REVIVAL ANY CONSEQUENTIAL DAMAGES DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFIT OR INCOME, OR ANY OTHER INCIDENTAL DAMAGES.

DESCRIPTION TOTALS
TOTALS FORWARD 560.00
SALES TAX 0.00
MISC. CHARGES 0.00
(WARRANTY DEDUCTION) 0.00
PLEASE PAY THIS AMOUNT 560.00