UPS : 1Z3W9F050392574997

Mary Bakalis | 954 Balfour St., Grosse Pointe Park, Mi 48230

Your Device:

Thermador Professional Range GCR484GG

s/n: *

ref: 32493

1

Customer States:

Does the device turn on? YesDoes the device perform its function? Sometimes”oven dose not maintain temperature. repair man said we need new thermast but part has been discounted. works in beginning but temperture drops. it’s unpredictable”

owner provided claim evidence:

Initial Inbound Diagnostic Evaluation:

Internal diagnostics show the mercury inside the probe is compromised and we are unable to handle this chemical/substance. There are no repairable parts here, and unfortunately nothing more can be done to trigger the relay.

Inbound images:

Total Labor:

0.00

hours

at$85

per hour

= $0.00

+Total Parts:

$0.00

Totals Forward:

$0.00

Sales Tax:

$0.00

Misc Charges:

$0.00

Diagnostic Fees:

$0.00

Storage Fees:

$0.00

Manual Deduction:

$0.00

Please Pay This Amount:

$0.00

ACME REVIVAL HEREBY WARRANTS THE SERVICE DETAILED HEREIN AGAINST FAILURE, DEFECT, OR FAULT FOR A PERIOD OF THIRTY (30) DAYS FROM THE DATE OF CONFIRMED DELIVERY TO THE ADDRESS LISTED ABOVE. THE WARRANTY IS APPLICABLE ONLY FOR THE SPECIFIC REPAIR WORK THAT WAS CARRIED OUT BY ACME REVIVAL. ANY ADDITIONAL OR UNRELATED ISSUES ARISING DURING THE WARRANTY PERIOD WILL NOT BE COVERED UNDER THIS WARRANTY.ACME REVIVAL, AT ITS SOLE DISCRETION, WILL EITHER RE-PERFORM THE REPAIR SERVICE OR, AT THE COMPANY'S DISCRETION, REFUND THE AMOUNT PAID BY THE CUSTOMER FOR THE ORIGINAL REPAIR SERVICE, SHOULD A FAILURE, DEFECT, OR FAULT COVERED BY THIS WARRANTY OCCUR DURING THE WARRANTY PERIOD. THIS WARRANTY DOES NOT COVER ANY DAMAGES OR DEFECTS RESULTING FROM MISUSE, ABUSE, ACCIDENT, ALTERATIONS, UNAUTHORIZED REPAIRS, OR LACK OF MAINTENANCE ON THE PART OF THE CUSTOMER. THE WARRANTY DOES NOT COVER DAMAGE DUE TO NATURAL DISASTERS, THEFT, LOSS, OR ANY OTHER EVENTS BEYOND THE CONTROL OF THE COMPANY.ACME REVIVAL SHALL NOT BE HELD LIABLE IN ANY REGARD OR AMOUNT FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES OR LOSSES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF DATA, PROFITS, OR BUSINESS OPPORTUNITIES. SEE COMPLETE TERMS OF SERVICE FOR COMPREHENSIVE EXCLUSIONS TO WARRANTY COVERAGE.