UPS : 1Z3W9F050392255877
Justin Sparks | Klamath Eye Center, 2640 Biehn St, Ste 3, Klamath Falls, OR 97601
Your Device:
Zeiss HARK 599 Autorefractor
s/n: *
ref: 32484
1
Customer States:
Does the device turn on? Yes”Screen dead”
owner provided claim evidence:
Initial Inbound Diagnostic Evaluation:
Machine arrived with exploded CRT monitor, and two stepper motors that look like they’ve been bent. Will need to replace the rods and calibrate the motors. Screen will need to be replaced entirely.
Inbound images:
Total Labor:
0.00
hours
at$85
per hour
= $0.00
+Total Parts:
$0.00
Totals Forward:
$0.00
Sales Tax:
$0.00
Misc Charges:
$0.00
Diagnostic Fees:
$0.00
Storage Fees:
$0.00
Manual Deduction:
$0.00
Please Pay This Amount:
$0.00
ACME REVIVAL HEREBY WARRANTS THE SERVICE DETAILED HEREIN AGAINST FAILURE, DEFECT, OR FAULT FOR A PERIOD OF THIRTY (30) DAYS FROM THE DATE OF CONFIRMED DELIVERY TO THE ADDRESS LISTED ABOVE. THE WARRANTY IS APPLICABLE ONLY FOR THE SPECIFIC REPAIR WORK THAT WAS CARRIED OUT BY ACME REVIVAL. ANY ADDITIONAL OR UNRELATED ISSUES ARISING DURING THE WARRANTY PERIOD WILL NOT BE COVERED UNDER THIS WARRANTY.ACME REVIVAL, AT ITS SOLE DISCRETION, WILL EITHER RE-PERFORM THE REPAIR SERVICE OR, AT THE COMPANY'S DISCRETION, REFUND THE AMOUNT PAID BY THE CUSTOMER FOR THE ORIGINAL REPAIR SERVICE, SHOULD A FAILURE, DEFECT, OR FAULT COVERED BY THIS WARRANTY OCCUR DURING THE WARRANTY PERIOD. THIS WARRANTY DOES NOT COVER ANY DAMAGES OR DEFECTS RESULTING FROM MISUSE, ABUSE, ACCIDENT, ALTERATIONS, UNAUTHORIZED REPAIRS, OR LACK OF MAINTENANCE ON THE PART OF THE CUSTOMER. THE WARRANTY DOES NOT COVER DAMAGE DUE TO NATURAL DISASTERS, THEFT, LOSS, OR ANY OTHER EVENTS BEYOND THE CONTROL OF THE COMPANY.ACME REVIVAL SHALL NOT BE HELD LIABLE IN ANY REGARD OR AMOUNT FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES OR LOSSES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF DATA, PROFITS, OR BUSINESS OPPORTUNITIES. SEE COMPLETE TERMS OF SERVICE FOR COMPREHENSIVE EXCLUSIONS TO WARRANTY COVERAGE.
