Your device:

Status: Servicing, Paid

Olympus Endoscope

s/n: 000

ref: 32313

1

Customer States:

Suspected issue : DamagePower on? : YesError message? : No”BLURRY”

owner provided claim evidence:

Owner Address:

Canon Hill Veterinary Clinic, 1953 Route 519, Canonsburg, PA 15317

Owner Name:

Stephen Vickers

Owner Contact:

bavetgroup@gmail.com

000-000

Initial Inbound Diagnostic Evaluation:

Device has undergone diagnostic inbound evaluation.

inbound images:

Repair / Service Updates:

November 10, 2022

Tool for this device is ordered, and incoming.

November 11, 2022

Awaiting tool.

November 14, 2022

The lens on this device is dirty, the tools to open the device have arrived. Quote sent.

November 28, 2022

Repair done. Device is being packaged and readied for return shipment to the customer.

Return shipping tracking information:

UPS : 1Z3W9F050390647224
LINE OPCODE TECH TYPE HOURS TOTAL
INITIAL DIAGNOSTIC EVALUATION 0.00
[LAB]_002 - DISASSEMBLY OF DEVICE TO COMPONENT LEVEL BASIS 85.00
[LAB]_206 - Diagnostic scope of fault intended to display image 75.00
[LAB]_204.5 - Diagnostic scope of general obstruction to optical path 89.00
[LAB_615] - Repair or correction of tubing designated to convey optical path 235.00
COMPLIMENTARY CLEANING + DISINFECT 0.00
RETURN SHIPPING / FREIGHT 0.00

PARTS/ACCESSORY WARRANTY DISCLAIMER: ALL PARTS AND ACCESSORIES ARE SOLD AND ALL REPAIRS ARE PROVIDED BY ACME REVIVAL AS-IS. ACME REVIVAL HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, AND NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF PARTS OR PRODUCTS OR THE REPAIR. THE ONLY WARRANTIES ON PARTS AND ACCESSORIES OR REPAIRS ARE THOSE WHICH MAY BE OFFERED BY THE MANUFACTURER OR THE ORIGINAL PARTS DISTRIBUTOR AND ONLY SUCH MANUFACTURER OR DISTRIBUTOR SHALL BE LIABLE FOR PERFORMANCE UNDER SUCH WARRANTIES. CUSTOMER SHALL NOT BE ENTITLED TO RECOVER FROM ACME REVIVAL ANY CONSEQUENTIAL DAMAGES DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFIT OR INCOME, OR ANY OTHER INCIDENTAL DAMAGES.

DESCRIPTION TOTALS
TOTALS FORWARD 484.00
SALES TAX 0.00
MISC. CHARGES 0.00
(WARRANTY DEDUCTION) 0.00
PLEASE PAY THIS AMOUNT 484.00