Your device:

Mettler Toledo MX5

s/n: *

ref: 32062

1

Customer States:

Does the device turn on? Yes”Balance flashes zeroes on start and appears to have have of weight capacity used when nothing is on the pan. Can move past the flashing zeroes by pushing pan up from below. Unit does not complete internal adjustment nor weigh accurately.”

owner provided claim evidence:

Owner Address:

115 South Grand Ave, Iowa City, IA 52242

Owner Name:

Paul Imming

Owner Contact:

paul-imming@uiowa.edu

000-000

Initial Inbound Diagnostic Evaluation:

Device has arrived with significant damage not originally reported by customer.

inbound images:

Repair / Service Updates:

October 21, 2022

Device has arrived with significant damage not originally reported by customer (see inbound photos). Does the customer wish to proceed with quote, or prefer an alternative?

November 10, 2022

Device is packaged and ready for return shipment to the customer.

LINE OPCODE TECH TYPE HOURS TOTAL

PARTS/ACCESSORY WARRANTY DISCLAIMER: ALL PARTS AND ACCESSORIES ARE SOLD AND ALL REPAIRS ARE PROVIDED BY ACME REVIVAL AS-IS. ACME REVIVAL HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, AND NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF PARTS OR PRODUCTS OR THE REPAIR. THE ONLY WARRANTIES ON PARTS AND ACCESSORIES OR REPAIRS ARE THOSE WHICH MAY BE OFFERED BY THE MANUFACTURER OR THE ORIGINAL PARTS DISTRIBUTOR AND ONLY SUCH MANUFACTURER OR DISTRIBUTOR SHALL BE LIABLE FOR PERFORMANCE UNDER SUCH WARRANTIES. CUSTOMER SHALL NOT BE ENTITLED TO RECOVER FROM ACME REVIVAL ANY CONSEQUENTIAL DAMAGES DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFIT OR INCOME, OR ANY OTHER INCIDENTAL DAMAGES.

DESCRIPTION TOTALS
TOTALS FORWARD 0.00
SALES TAX 0.00
MISC. CHARGES 0.00
(WARRANTY DEDUCTION) 0.00
PLEASE PAY THIS AMOUNT 0.00