Laurel Schooler | Santa Barbara Plastic Surgery Center, 222 W Pueblo St, Suite A, Santa Barbara, CA 93105

Your Device:

InMode Diolaze XL Laser

s/n: *

ref: 31692

1

Customer States:

Suspected issue : CosmeticPower on? : YesError message? : Yes”InMode Diolaze XL 810 Not detecting Handpiece”

owner provided claim evidence:

Initial Inbound Diagnostic Evaluation:

The handswitch is not being detected due to a faulty relay switch that is not clicking to complete circuit / carry current properly.

Inbound images:

Total Labor:

0.00

hours

at$85

per hour

= $0.00

+Total Parts:

$0.00

Totals Forward:

$0.00

Sales Tax:

$0.00

Misc Charges:

$0.00

Diagnostic Fees:

$0.00

Storage Fees:

$0.00

Warranty Deduction:

$0.00

Please Pay This Amount:

$0.00

ACME REVIVAL HEREBY WARRANTS THE SERVICE DETAILED HEREIN AGAINST FAILURE, DEFECT, OR FAULT FOR A PERIOD OF THIRTY (30) DAYS FROM THE DATE OF CONFIRMED DELIVERY TO THE ADDRESS LISTED ABOVE. THE WARRANTY IS APPLICABLE ONLY FOR THE SPECIFIC REPAIR WORK THAT WAS CARRIED OUT BY ACME REVIVAL. ANY ADDITIONAL OR UNRELATED ISSUES ARISING DURING THE WARRANTY PERIOD WILL NOT BE COVERED UNDER THIS WARRANTY.ACME REVIVAL, AT ITS SOLE DISCRETION, WILL EITHER RE-PERFORM THE REPAIR SERVICE OR, AT THE COMPANY'S DISCRETION, REFUND THE AMOUNT PAID BY THE CUSTOMER FOR THE ORIGINAL REPAIR SERVICE, SHOULD A FAILURE, DEFECT, OR FAULT COVERED BY THIS WARRANTY OCCUR DURING THE WARRANTY PERIOD. THIS WARRANTY DOES NOT COVER ANY DAMAGES OR DEFECTS RESULTING FROM MISUSE, ABUSE, ACCIDENT, ALTERATIONS, UNAUTHORIZED REPAIRS, OR LACK OF MAINTENANCE ON THE PART OF THE CUSTOMER. THE WARRANTY DOES NOT COVER DAMAGE DUE TO NATURAL DISASTERS, THEFT, LOSS, OR ANY OTHER EVENTS BEYOND THE CONTROL OF THE COMPANY.ACME REVIVAL SHALL NOT BE HELD LIABLE IN ANY REGARD OR AMOUNT FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES OR LOSSES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF DATA, PROFITS, OR BUSINESS OPPORTUNITIES. SEE COMPLETE TERMS OF SERVICE FOR COMPREHENSIVE EXCLUSIONS TO WARRANTY COVERAGE.