Your device:

Status: Paid, Shipped

Ellman Surgitron EMC F.F.P.F.

s/n: *

ref: 31647

1

Customer States:

Suspected issue : MechanicalPower on? : No”Not turning on”

owner provided claim evidence:

Owner Address:

Hawaii Foot & Ankle LLC, Pali Momi Medical Center, 98-1079 Moanalua Road, Ste #400, Aiea, Hawaii 96701

Owner Name:

Michael Chun

Owner Contact:

kychun@aol.com

000-000

Initial Inbound Diagnostic Evaluation:

Device does not power on. Internal diagnostic shows the electron tube has failed. The indicator light has also failed, and there’s a short to ground causing issues on the power supply board.

inbound images:

Repair / Service Updates:

October 27, 2022

October 27 : We’re still awaiting approval from the customer======================================================================November 02 : Device has completed repair. Awaiting payment from customer.

November 4, 2022

November 04 : Payment decline======================================================================November 08 : Awaiting payment from customer.

November 9, 2022

November 09 : Awaiting payment from customer. ======================================================================November 11 : Awaiting payment from customer.

November 15, 2022

Payment received. Device is being packaged and readied for return shipment to the customer.

November 16, 2022

Device shipped back.

LINE OPCODE TECH TYPE HOURS TOTAL
Initial Diagnostic Evaluation 0.00
[LAB]_002 - Disassembly of device to component level basis 75.00
[LAB]_205 - Diagnostic scope of fault/short/surge on power supply board (Oscilloscope) 135.00
[LAB]_220 -Diagnostic scope of electron tube component 165.00
[LAB]_217.1 - Diagnostic scope of indicator light 15.00
[LAB_510] - Repair or correction of damage/component failure/trace damage/power failure on main Power Supply Relay PCB Board via flux and soldering or other conductive filler 325.00
[LAB_807] - Installation, replacement, of indicator light 35.00
[LAB_892] - Installation, replacement, of transmitting tube, beam power amplifier 225.00
Complimentary Cleaning + Disinfect 0.00
Return Shipping / Freight 0.00

PARTS/ACCESSORY WARRANTY DISCLAIMER: ALL PARTS AND ACCESSORIES ARE SOLD AND ALL REPAIRS ARE PROVIDED BY ACME REVIVAL AS-IS. ACME REVIVAL HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, AND NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF PARTS OR PRODUCTS OR THE REPAIR. THE ONLY WARRANTIES ON PARTS AND ACCESSORIES OR REPAIRS ARE THOSE WHICH MAY BE OFFERED BY THE MANUFACTURER OR THE ORIGINAL PARTS DISTRIBUTOR AND ONLY SUCH MANUFACTURER OR DISTRIBUTOR SHALL BE LIABLE FOR PERFORMANCE UNDER SUCH WARRANTIES. CUSTOMER SHALL NOT BE ENTITLED TO RECOVER FROM ACME REVIVAL ANY CONSEQUENTIAL DAMAGES DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFIT OR INCOME, OR ANY OTHER INCIDENTAL DAMAGES.

DESCRIPTION TOTALS
TOTALS FORWARD 975.00
SALES TAX 0.00
MISC. CHARGES 0.00
(WARRANTY DEDUCTION) 0.00
PLEASE PAY THIS AMOUNT 975.00