Your device:

Philips HeartStart FRx Defibrillator

s/n: *

ref: 31347

1

Customer States:

Suspected issue : ElectricalPower on? : YesError message? : YesError message : Replace Battery”Brand new battery. Have another brand new battery and same error. Brand new pads as well.”

owner provided claim evidence:

Owner Address:

4076 Overton Road, Franklinton, NC 27525

Owner Name:

Robert Christensen

Owner Contact:

rmc5.florida@gmail.com

571-286-8824

Initial Inbound Diagnostic Evaluation:

There has been a major short circuit on the main control board. Multiple components will need to be replaced.

inbound images:

Repair / Service Updates:

November 8, 2022

Per customer, we are returning this.

LINE OPCODE TECH TYPE HOURS TOTAL
Initial Diagnostic Evaluation 0.00
[LAB]_002 - Disassembly of device to component level basis 35.00
[LAB]_205 - Diagnostic scope of fault/short/surge on power supply board (Oscilloscope) 115.00
[LAB_510] - Repair or correction of damage/component failure/trace damage/power failure on main Power Supply Relay PCB Board via flux and soldering or other conductive filler 205.00
_grouping-PCBele_compoennts 47.31
Complimentary Cleaning + Disinfect 0.00
Return Shipping / Freight 0.00

PARTS/ACCESSORY WARRANTY DISCLAIMER: ALL PARTS AND ACCESSORIES ARE SOLD AND ALL REPAIRS ARE PROVIDED BY ACME REVIVAL AS-IS. ACME REVIVAL HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, AND NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF PARTS OR PRODUCTS OR THE REPAIR. THE ONLY WARRANTIES ON PARTS AND ACCESSORIES OR REPAIRS ARE THOSE WHICH MAY BE OFFERED BY THE MANUFACTURER OR THE ORIGINAL PARTS DISTRIBUTOR AND ONLY SUCH MANUFACTURER OR DISTRIBUTOR SHALL BE LIABLE FOR PERFORMANCE UNDER SUCH WARRANTIES. CUSTOMER SHALL NOT BE ENTITLED TO RECOVER FROM ACME REVIVAL ANY CONSEQUENTIAL DAMAGES DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFIT OR INCOME, OR ANY OTHER INCIDENTAL DAMAGES.

DESCRIPTION TOTALS
TOTALS FORWARD 402.31
SALES TAX 0.00
MISC. CHARGES 0.00
(WARRANTY DEDUCTION) 0.00
PLEASE PAY THIS AMOUNT 402.31