Your device:

Status: Servicing

GAKO Unguator 2100 Compounding Pharmacy Mixing System

s/n: *

ref: 31318

1

Customer States:

Does the device turn on? No”Plug in the device. I think the low voltage was not properly wired which fried the unguator”

owner provided claim evidence:

Owner Address:

Voshell's Pharmacy, 3455 Wilkens Ave, Baltimore, MD 21229

Owner Name:

Thuy Cao

Owner Contact:

thuy@voshellspharmacy.com

000-000

Initial Inbound Diagnostic Evaluation:

Device is not powering on, there is a massive power transformer on the power supply relay that is practically blown up. Will need to source and replace.

inbound images:

Repair / Service Updates:

October 26, 2022

October 26 : Device has arrived at the AR facility. Device has not undergone inbound diagnostic evaluation at this time.======================================================================October 27 : In queue

October 31, 2022

October 31 : Device has undergone inbound diagnostic evaluation.Needs customer approval.======================================================================November 01 : Still needs customer approval

November 8, 2022

November 08 : Repair has been completed. Transformer was replaced. Preparing for shipment.======================================================================November 09 : Awaiting payment

November 11, 0001

November 11 : Awaiting payment======================================================================November 15 : Awaiting payment

November 16, 2022

November 16 : Awaiting payment======================================================================November 18 : Awaiting payment======================================================================November 21 : Payment received. Device is being packaged and readied for return shipment.

LINE OPCODE TECH TYPE HOURS TOTAL
Initial Diagnostic Evaluation 0.00
[LAB]_002 - Disassembly of device to component level basis 75.00
[LAB]_205 - Diagnostic scope of fault/short/surge on power supply board (Oscilloscope) 335.00
[LAB_510] - Repair or correction of damage/component failure/trace damage/power failure on main Power Supply Relay PCB Board via flux and soldering or other conductive filler 385.00
[LAB]_804- Installation/Replacement of component on power supply relay board 185.00
_pt:ERA_tranformer-BV 038-5075.0F 115v sec 1 sec 2 9v pin 1 / pin5 487.32
Complimentary Cleaning + Disinfect 0.00
Return Shipping / Freight 0.00

PARTS/ACCESSORY WARRANTY DISCLAIMER: ALL PARTS AND ACCESSORIES ARE SOLD AND ALL REPAIRS ARE PROVIDED BY ACME REVIVAL AS-IS. ACME REVIVAL HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, AND NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF PARTS OR PRODUCTS OR THE REPAIR. THE ONLY WARRANTIES ON PARTS AND ACCESSORIES OR REPAIRS ARE THOSE WHICH MAY BE OFFERED BY THE MANUFACTURER OR THE ORIGINAL PARTS DISTRIBUTOR AND ONLY SUCH MANUFACTURER OR DISTRIBUTOR SHALL BE LIABLE FOR PERFORMANCE UNDER SUCH WARRANTIES. CUSTOMER SHALL NOT BE ENTITLED TO RECOVER FROM ACME REVIVAL ANY CONSEQUENTIAL DAMAGES DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFIT OR INCOME, OR ANY OTHER INCIDENTAL DAMAGES.

DESCRIPTION TOTALS
TOTALS FORWARD 1,467.32
SALES TAX 0.00
MISC. CHARGES 0.00
(WARRANTY DEDUCTION) 0.00
PLEASE PAY THIS AMOUNT 1,467.32