Status: Paid, Shipped
Suspected issue : ElectricalPower on? : YesError message? : Yes”When turning it on in the AM it does not turn on. Then after a while it does but shows the E5 error message. Once it begins to run it is fine for the rest of the day. It is the shut off over night then trying to get it to turn on in the AM that is the issue. Bacterial spore tests show that the unit operates well once on. Hope you can help.”
owner provided claim evidence:
Initial Inbound Diagnostic Evaluation:
Device has undergone diagnostic inbound evaluation.
Repair / Service Updates:
November 9, 2022
The device needed to have all internal electronics cleaned and circuitry contacts repaired.
November 11, 2022
Repair done. Device is being packaged and readied for return shipment to the customer.
November 15, 2022
Payment received. Preparing to ship the device.
Return shipping tracking information:
UPS : 1Z3W9F050332722126
|LINE OPCODE TECH TYPE HOURS||TOTAL|
|Initial Diagnostic Evaluation||0.00|
|[LAB]_002 - DISASSEMBLY OF DEVICE TO COMPONENT LEVEL BASIS||175.00|
|[LAB]_203 - Diagnostic scope of wiring/contacts to carry voltage||225.00|
|[LAB_509] - Repair or correction of mulitple damaged contact connections||275.00|
|[LAB_510] - cleaning or correction of mulitple damaged contact connections||125.00|
|COMPLIMENTARY CLEANING + DISINFECT||0.00|
|RETURN SHIPPING / FREIGHT||0.00|
|PLEASE PAY THIS AMOUNT||800.00|