Your device:

Laerdal Suction Unit (LSU)

s/n: 78250898695

ref: 206343-78250898695

1

Customer States:

“This item was send without power cords, suction hoses, or any other hardware. We talked to customer service who stated “they would send those items too us”. Those items did not come. We called the manufacturer to inquire about purchasing the items direct. The manufacturer ran the serial number and found that the suction unit is not legal to sell or ship in the United States as it is not FDA approved in the US. The manufacturer advised us to destroy the unit immediately. ( we still have the unit at our station until this is resolved) Upon further investigation of the serial number by the manufacturer, this unit was sold too a hospital in the UK and does not meet the FDA standards for the United States and is hereby illegal too posses or use in the United States. We are requesting an immediate replacement or our money back.”

owner provided claim evidence:

Owner Address:

Delta Community Fire Department, 302 W 3rd St, Delta, IA 52550

Owner Name:

James Carey

Owner Contact:

DCFD5440@gmail.com

319-212-8772

Initial Inbound Diagnostic Evaluation:

Device has undergone inbound diagnostic evaluation.

inbound images:

Repair / Service Updates:

LINE OPCODE TECH TYPE HOURS TOTAL

PARTS/ACCESSORY WARRANTY DISCLAIMER: ALL PARTS AND ACCESSORIES ARE SOLD AND ALL REPAIRS ARE PROVIDED BY ACME REVIVAL AS-IS. ACME REVIVAL HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, AND NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF PARTS OR PRODUCTS OR THE REPAIR. THE ONLY WARRANTIES ON PARTS AND ACCESSORIES OR REPAIRS ARE THOSE WHICH MAY BE OFFERED BY THE MANUFACTURER OR THE ORIGINAL PARTS DISTRIBUTOR AND ONLY SUCH MANUFACTURER OR DISTRIBUTOR SHALL BE LIABLE FOR PERFORMANCE UNDER SUCH WARRANTIES. CUSTOMER SHALL NOT BE ENTITLED TO RECOVER FROM ACME REVIVAL ANY CONSEQUENTIAL DAMAGES DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFIT OR INCOME, OR ANY OTHER INCIDENTAL DAMAGES.

DESCRIPTION TOTALS
TOTALS FORWARD 0.00
SALES TAX 0.00
MISC. CHARGES 0.00
(WARRANTY DEDUCTION) 0.00
PLEASE PAY THIS AMOUNT 0.00