Pelton & Crane Archives

File A Claim

We need just a few details to begin

Serial # *

Order # *

Reason for Claim:

(select all that apply)

Item displays an error message

Item has a broken component from normal use

Item is deviating from set factory specifications

Item has an open recallI I’ve been notified of

Item appears to be inaccurate or uncalibrated

Item is unusable due to a specific defective part

Item has been damaged from an accident

Item does not power on, or complete startup

Describe what’s going wrong below *:

Your Name *:

Your Email *:

Start a Return

We need just a few details to begin

Serial # *

Order # *

Reason for return *:

Upload a file showing your concern(s) *:

Explain further why this device is being returned *:

Your Name *:

Your Email *:

Cancel Order

Orders can typically be cancelled 24 hours prior to shipping

Order # *

Your Email *

Sell your device

Get a real-time offer. Enter the make and model to begin.

Make + Model *

It is functional?

Yes, the device is operating to factory specifications

No, there’s a critical defect

Sometimes, but the device needs service

Is it pretty?

Yes, the device is in great condition

Not really, it’s seen better days

No, the device has experienced some form of trauma

Where should we send the offer?

Name *:

Email Address*:

File A Claim

Reason for Claim:

Start a Return

Cancel Order

Sell your device

It is functional?

Is it pretty?

Where should we send the offer?

start a repair

tell us about your device

what’s wrong

details