Acme ships devices anywhere in Australia for free, regardless of size, quantities, or minimums.
Australian customers and clinics can expect free shipping on all devices found on the Acme Revival catalog regardless of when or what they order. All Acme devices currently ship from the United States and will be exported into Australia.
Australian clinics/physicians can expect to pay a 10% VAT (Value-Added Tax) and a 0% duty
All devices ship via FedEx Express™ and arrive within 4-8 business days
Once shipped, most Australian clinics should expect to receive their device(s) within 4-8 business days. This will be subject to borders and customs clearance which can cause delays. Be sure to check tracking information regularly, and contact Acme Revival and FedEx Global Trade Networks should you require additional assistance.
Australian customers will need to follow import practices for their device(s)
Since Acme devices originate in the United States, Australian clinics will need to import their devices through Australia’s Border Protection and Customs agencies and Therapeutic Good Administration. Don’t worry, all Acme devices are shipped via FedEx Express™ and we partner with FedEx Global Trade Networks™ to make importation an easy and expeditious process.
Q: What if I’m not a clinic or business- using this device on others, just for my person?
A: There are general regulations about bringing medical devices into Australia. Most medical devices can be brought with you/imported into Australia as long as they are for your personal use. Some require a permit and others cannot be brought with you at all. Most devices found on the Acme platform are not further regulated and may be imported without further permitting. We always recommend contacting local regulatory authorities prior to purchasing your device.
How does Acme label packages to ensure compliance with regulatory agencies?
We label every device container in order to be compliant with Australia’s Therapeutic Good Administration. You can expect labelling to detail the specific information below:
- The device’s name and manufacturer information
- Acme’s (Exporter’s) facility information
- The products identity; including make and model, serial number, category, and classification
- The physical components of the device within the container, such as weight and size
- Instructions for access to user manuals and other documentation