Your device:

Status: Paid, Shipped

Tuttnauer 2340M

s/n: *

ref: 34363

1

Customer States:

Suspected issue : MechanicalPower on? : YesError message? : No”Leaking water from the bottom around a centrally located screw or rivet”

owner provided claim evidence:

Owner Address:

Sheldon Veterinary Hospital, 9460 Sheldon Rd, Plymouth, MI 48170

Owner Name:

Karla Gorman

Owner Contact:

kjgk9crew@sbcglobal.net

000-000

Initial Inbound Diagnostic Evaluation:

Device has undergone diagnostic inbound evaluation.

inbound images:

Repair / Service Updates:

November 14, 2022

This needed some plastic repair as well as new copper tubing and brass fittings that were compromised.

November 16, 2022

Repair done. Device is being packaged and readied for return shipment to the customer.

November 18, 2022

Quote sent.

Return shipping tracking information:

UPS : 1Z3W9F050394268547
LINE OPCODE TECH TYPE HOURS TOTAL
INITIAL DIAGNOSTIC EVALUATION 0.00
[LAB]_002 - Disassembly of device to fundamental part basis 150.00
[LAB]_206 - Diagnostic scope of pressurized, motorized, vacuumed, or other mechanism/component carrying flow, material, gases, or liquids 175.00
[LAB_232] - Diagnostic scope of pressurizing solenoid component for water/steam sterilization 50.00
[LAB_605] - Repair or correction of threaded valve, piping, joint, or other material used to convey water, gas, or other fluid substances 275.00
[LAB_305] - Structural restoration and/or repair of rigid plastic part less than 3” in length 100.00
[LAB_305] - Structural restoration and/or repair of rigid plastic part less than 1” in length 85.00
COMPLIMENTARY CLEANING + DISINFECT 0.00
RETURN SHIPPING / FREIGHT 0.00

PARTS/ACCESSORY WARRANTY DISCLAIMER: ALL PARTS AND ACCESSORIES ARE SOLD AND ALL REPAIRS ARE PROVIDED BY ACME REVIVAL AS-IS. ACME REVIVAL HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, AND NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF PARTS OR PRODUCTS OR THE REPAIR. THE ONLY WARRANTIES ON PARTS AND ACCESSORIES OR REPAIRS ARE THOSE WHICH MAY BE OFFERED BY THE MANUFACTURER OR THE ORIGINAL PARTS DISTRIBUTOR AND ONLY SUCH MANUFACTURER OR DISTRIBUTOR SHALL BE LIABLE FOR PERFORMANCE UNDER SUCH WARRANTIES. CUSTOMER SHALL NOT BE ENTITLED TO RECOVER FROM ACME REVIVAL ANY CONSEQUENTIAL DAMAGES DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFIT OR INCOME, OR ANY OTHER INCIDENTAL DAMAGES.

DESCRIPTION TOTALS
TOTALS FORWARD 835.00
SALES TAX 0.00
MISC. CHARGES 0.00
(WARRANTY DEDUCTION) 0.00
PLEASE PAY THIS AMOUNT 835.00