UPS Ground® : 1Z3W9F050329473723
Dong Kim | 69420 Ramon Rd, Cathedral City, CA 92234
Your Device:
Kodak Carestream RVG 6100 Digital Radiography Dental X-Ray Sensor SIze 2
s/n: *
ref: 32520
1
Customer States:
Suspected issue : MechanicalPower on? : YesError message? : YesError message : The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.”None of my office computers will recognize the kodak sensor device. It displays a message: The Last USB device you connected to this computer malfunctioned, and Windows does not recognize it”
owner provided claim evidence:
Initial Inbound Diagnostic Evaluation:
Sensor is not recognized by computer whatsoever. There is no current flowing back from console. Internal diagnostic shows a contact issue with the wires from the initial USB 2.0 cable. Will need to re-solder/replace and test.
Inbound images:
Total Labor:
0.00
hours
at$85
per hour
= $0.00
+Total Parts:
$0.00
Totals Forward:
$0.00
Sales Tax:
$0.00
Misc Charges:
$0.00
Diagnostic Fees:
$0.00
Storage Fees:
$0.00
Manual Deduction:
$0.00
Please Pay This Amount:
$0.00
ACME REVIVAL HEREBY WARRANTS THE SERVICE DETAILED HEREIN AGAINST FAILURE, DEFECT, OR FAULT FOR A PERIOD OF THIRTY (30) DAYS FROM THE DATE OF CONFIRMED DELIVERY TO THE ADDRESS LISTED ABOVE. THE WARRANTY IS APPLICABLE ONLY FOR THE SPECIFIC REPAIR WORK THAT WAS CARRIED OUT BY ACME REVIVAL. ANY ADDITIONAL OR UNRELATED ISSUES ARISING DURING THE WARRANTY PERIOD WILL NOT BE COVERED UNDER THIS WARRANTY.ACME REVIVAL, AT ITS SOLE DISCRETION, WILL EITHER RE-PERFORM THE REPAIR SERVICE OR, AT THE COMPANY'S DISCRETION, REFUND THE AMOUNT PAID BY THE CUSTOMER FOR THE ORIGINAL REPAIR SERVICE, SHOULD A FAILURE, DEFECT, OR FAULT COVERED BY THIS WARRANTY OCCUR DURING THE WARRANTY PERIOD. THIS WARRANTY DOES NOT COVER ANY DAMAGES OR DEFECTS RESULTING FROM MISUSE, ABUSE, ACCIDENT, ALTERATIONS, UNAUTHORIZED REPAIRS, OR LACK OF MAINTENANCE ON THE PART OF THE CUSTOMER. THE WARRANTY DOES NOT COVER DAMAGE DUE TO NATURAL DISASTERS, THEFT, LOSS, OR ANY OTHER EVENTS BEYOND THE CONTROL OF THE COMPANY.ACME REVIVAL SHALL NOT BE HELD LIABLE IN ANY REGARD OR AMOUNT FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES OR LOSSES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF DATA, PROFITS, OR BUSINESS OPPORTUNITIES. SEE COMPLETE TERMS OF SERVICE FOR COMPREHENSIVE EXCLUSIONS TO WARRANTY COVERAGE.
