Initial Inbound Diagnostic Evaluation:
I am unable to locate a defect or fault with this camera. Can the customer provide more information?
Repair / Service Updates:
October 27, 2022
October 27 : We are still awaiting further information from the customer=====================================================================October 31 : Sent customer’s comments to tech. Will re-test shortly.
November 2, 2022
November 02 : The device appears to be working just fine. The only thing I can not is the playback to capture button is stiff and impacted. But after a good cleaning this should be fine and good to go.=====================================================================November 04 : Awaiting customer’s decision.
November 7, 2022
November 07 : Repair has been completed. Awaiting customer payment.=====================================================================November 09 : Awaiting customer payment.
November 16, 2022
November 16 : Payment received. Device is packaged and ready for return shipment to the customer.
Return shipping tracking information:
UPS : 1Z3W9F050321607530
|LINE OPCODE TECH TYPE HOURS||TOTAL|
|Initial Diagnostic Evaluation||0.00|
|[LAB]_002 - Disassembly of device to component level basis||75.00|
|[LAB]_210- Diagnostic scope of general mechanical mechanism(s)||15.00|
|[LAB_245] - Repair or correction of general optical components||55.00|
|Complimentary Cleaning + Disinfect||0.00|
|Return Shipping / Freight||0.00|
|PLEASE PAY THIS AMOUNT||145.00|