Your device:

Status: Paid, Shipped

Leica D-Lux 4 Digital Camera

s/n: *

ref: 31881

1

Customer States:

“We need to know if this unit is accurate.”

owner provided claim evidence:

Owner Address:

5030 E Arrow Junction Dr, Boise, ID 83716

Owner Name:

Hugh Hendrix

Owner Contact:

alilgerber@gmail.com

208-871-8200

Initial Inbound Diagnostic Evaluation:

I am unable to locate a defect or fault with this camera. Can the customer provide more information?

inbound images:

Repair / Service Updates:

October 27, 2022

October 27 : We are still awaiting further information from the customer=====================================================================October 31 : Sent customer’s comments to tech. Will re-test shortly.

November 2, 2022

November 02 : The device appears to be working just fine. The only thing I can not is the playback to capture button is stiff and impacted. But after a good cleaning this should be fine and good to go.=====================================================================November 04 : Awaiting customer’s decision.

November 7, 2022

November 07 : Repair has been completed. Awaiting customer payment.=====================================================================November 09 : Awaiting customer payment.

November 16, 2022

November 16 : Payment received. Device is packaged and ready for return shipment to the customer.

Return shipping tracking information:

UPS : 1Z3W9F050321607530
LINE OPCODE TECH TYPE HOURS TOTAL
Initial Diagnostic Evaluation 0.00
[LAB]_002 - Disassembly of device to component level basis 75.00
[LAB]_210- Diagnostic scope of general mechanical mechanism(s) 15.00
[LAB_245] - Repair or correction of general optical components 55.00
Complimentary Cleaning + Disinfect 0.00
Return Shipping / Freight 0.00

PARTS/ACCESSORY WARRANTY DISCLAIMER: ALL PARTS AND ACCESSORIES ARE SOLD AND ALL REPAIRS ARE PROVIDED BY ACME REVIVAL AS-IS. ACME REVIVAL HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, AND NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF PARTS OR PRODUCTS OR THE REPAIR. THE ONLY WARRANTIES ON PARTS AND ACCESSORIES OR REPAIRS ARE THOSE WHICH MAY BE OFFERED BY THE MANUFACTURER OR THE ORIGINAL PARTS DISTRIBUTOR AND ONLY SUCH MANUFACTURER OR DISTRIBUTOR SHALL BE LIABLE FOR PERFORMANCE UNDER SUCH WARRANTIES. CUSTOMER SHALL NOT BE ENTITLED TO RECOVER FROM ACME REVIVAL ANY CONSEQUENTIAL DAMAGES DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFIT OR INCOME, OR ANY OTHER INCIDENTAL DAMAGES.

DESCRIPTION TOTALS
TOTALS FORWARD 145.00
SALES TAX 0.00
MISC. CHARGES 0.00
(WARRANTY DEDUCTION) 0.00
PLEASE PAY THIS AMOUNT 145.00