Your device:

Status: Evaluating

InMode Diolaze XL Laser

s/n: *

ref: 31692

1

Customer States:

Suspected issue : CosmeticPower on? : YesError message? : Yes”InMode Diolaze XL 810 Not detecting Handpiece”

owner provided claim evidence:

Owner Address:

Santa Barbara Plastic Surgery Center, 222 W Pueblo St, Suite A, Santa Barbara, CA 93105

Owner Name:

Laurel Schooler

Owner Contact:

foste658@yahoo.com

805-687-7336

Initial Inbound Diagnostic Evaluation:

The handswitch is not being detected due to a faulty relay switch that is not clicking to complete circuit / carry current properly.

inbound images:

Repair / Service Updates:

October 18, 2022

The handswitch is not being detected due to a faulty relay switch that is not clicking to complete circuit / carry current properly.

October 26, 2022

Awaiting report from CS– device is still being evaluated

LINE OPCODE TECH TYPE HOURS TOTAL
Initial Diagnostic Evaluation 0.00
[LAB]_002 - Disassembly of device to component level basis 75.00
[LAB]_203 - Diagnostic scope of general cabling fault or non-contact of wiring to carry voltage 115.00
[LAB]_209 - Diagnostic scope of damage/component failure/trace damage/power failure on control printed circuit board 75.00
[LAB]_208 - Diagnostic scope of electronic or mechanical sensor, relay, thermostat, or other regulating device that provides sensing of conditions or movement or time 175.00
[LAB]_805- Installation/Replacement of printed circuit board (PCB) containing principal components 345.00
pt_switch_components_grouped;qty2 81.27
Complimentary Cleaning + Disinfect 0.00
Return Shipping / Freight 0.00

PARTS/ACCESSORY WARRANTY DISCLAIMER: ALL PARTS AND ACCESSORIES ARE SOLD AND ALL REPAIRS ARE PROVIDED BY ACME REVIVAL AS-IS. ACME REVIVAL HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, AND NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF PARTS OR PRODUCTS OR THE REPAIR. THE ONLY WARRANTIES ON PARTS AND ACCESSORIES OR REPAIRS ARE THOSE WHICH MAY BE OFFERED BY THE MANUFACTURER OR THE ORIGINAL PARTS DISTRIBUTOR AND ONLY SUCH MANUFACTURER OR DISTRIBUTOR SHALL BE LIABLE FOR PERFORMANCE UNDER SUCH WARRANTIES. CUSTOMER SHALL NOT BE ENTITLED TO RECOVER FROM ACME REVIVAL ANY CONSEQUENTIAL DAMAGES DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFIT OR INCOME, OR ANY OTHER INCIDENTAL DAMAGES.

DESCRIPTION TOTALS
TOTALS FORWARD 866.27
SALES TAX 0.00
MISC. CHARGES 0.00
(WARRANTY DEDUCTION) 0.00
PLEASE PAY THIS AMOUNT 866.27